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January 2025 by Joe Burgess
Great service, fast, reasonable price and gave me good advice for repairs. I will use them again.
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August 2024 by Jax Tire
Great service and great staff dispatchers awesome.. We are a truck repair shop here in Jacksonville and they do our towing always professional and do a great job!
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August 2024 by William Davis
They did me a good service at a good price for what I needed! Jeep overheated, and they gave me a reasonable price to tow it to my mechanic shop at happy trails 4x4 the best in the mothern Florida area for jeeps . 10/10 for the towing experience
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July 2024 by Phil Jabornik
Great customer service and great drivers. In a situation where AAAs tow trucks couldn’t figure out how to load our broken down car, Allen’s had no issues and were there immediately. 10/10 would recommend if you need towing service in Jax.
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July 2024 by James Freeman
Allen's Towing Service is the best,prompt courteous service... I called and requested a tow and a driver called me back within 30 minutes saying he was 10 minutes away, Nate arrived and loaded the vehicle and took it to AutoNation Ford Orange Park. Great job "Team Allen's"
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March 2024 by Kristy Ross
This is THE BEST towing company. After a HORRIBLE day of sitting on the side of the road dealing with my insurance company sending multiple towing companies to assist me from 830am to 500pm to no avail, and a meltdown, I decided to call Allen's Towing and pay out of pocket. The dispatcher Brandy was the kindest and most understanding, she listened to the situation and assured me they would be able to help me. While waiting for the driver to arrive, she kept me informed of his location and when to expect him. The driver called me when he was close. When he arrived- Nate was very professional and friendly. He immediately got to moving my car onto his flatbed truck and handled it without a problem. (3 other companies said this could not be done and left me earlier in the day after waiting hours for each one.) I paid out of pocket and they charged me a VERY reasonable rate especially being it was about 50 miles and after-hours. I will never call another towing company if I ever need one again. Allen's Towing will be my first call.
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March 2024 by balakrishna dhulipalla
Worst experience. Called around at 10 am for towing my car. Provided the details including pick up and drop off. They even provided an estimate of 120$ and told me it will take 2-3 hours and they will call me when they are ready. Waited for 3 hours and called them back around at 1:30 since never heard anything from them. To my Suprise, the lady who answered my phone said that i never called before. Waste of time. Avoid them.
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February 2024 by minnie white
Great service.
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February 2024 by Tony Robinson
They suck they don't speak English well and parked my car in the wrong spot at my apartments then told me to move it myself.
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February 2024 by Brandon Thompson
Hourse on invoice dont line up to time stamp
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February 2024 by Rodrick “Blyke Barbie's ni**a” Norman
Great service.
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December 2023 by Rodrick Norman
Great service.
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November 2023 by Tiffiny P.
Phenomenal service. Our driver was there in 15 mins as promised and took great care of our vehicle start to finish. Thank you so much to Allen's!!
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October 2023 by Benjamin Cutler
Good service is so hard to find right now. I found it today! The front desk was super helpful and told me exactly when to expect help. It was totally accurate. Nate got out here and did some troubleshooting. He was able to tell me the problem and save me a lot of cash, and more importantly, a lot of hassle today. I will NEVER call anyone else for this type of service. Thank you!
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October 2023 by warren hastings
Technicians beware! I wish I could rate lower than 1 star. I hired this company to transport my Matco triple bank with hutch. The drive tightened it down so tight the hutch bent. Now I can barely open it and it won’t lock. I’ve tried several times to contact them and left messages for the owner Carl. He has never returned my call, the one time I got him on the phone he said he was in a meeting and would call me back. That was over two months ago… I’m still waiting. I just wanted them to make the situation right being as they damaged my box. Potential customers beware, they may damage your property and take absolutely no ownership.
