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February 2024 by William A.
Do not buy from them. Absolutely terrible customer service. A shoe store that doesn't know it's shoes. Ordered a pair of New Balance from them and received the wrong model. Been dealing with them for 7 weeks now just to return and get a refund for THIER mistake. It takes them weeks to respond to an emails. If you call the store they are just as useless.I spoke with Corbin, a manager and Cameron. My understanding is that there are two individuals who deal with all the online customer service which somewhat explains the prolonged silence on their part. This company has no business operating. If you value your time, money, and expect to receive what you have ordered, shop someplace else. Do not ever buy online from them.
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February 2024 by Rainey's Towing A.
Don't buy from this place their customer service is horrible. I ordered a pair black and yellow dunk lows online and they sent a pair of New Balances. I contacted them through emails with no response and call multiple of locations with no help or resolution.
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January 2024 by Shanay H.
If you are a sneaker head, you should stop in the always have something available clothes or kicks that no other store will have available friendly and knowledgeable staff
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September 2023 by Alex Smith
Customer service is trash, and DEFINITELY never order anything online from them. I've had items come from wish and temu take less time to ship
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September 2023 by Dani. S.
they are always backdooring pairs to friends family and selling lie about shoes releasing. they are the only store that doesn't tell when a sneaker is releasing ive contacted there cooperate. this is unfair for local customers especially when the employee text there friend when the shoes is droppin.the manager allows this ive called the manager frim three different numbers and each answer on the same release was different
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March 2023 by Rich Bailey
Literally walked in to check out some shoes. One guy by the door was scrolling through his phone. Said nothing. The girl was stretched out on the bench, on her phone. Said nothing. And the other guy was scrolling through his phone. Said Absolutely nothing. Walked around in there approximately 5 minutes, and left. Very rude and lazy
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December 2022 by j b
It’s like they don’t want to make money
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December 2022 by Ryan McMahon
Convenient location with a great selection, the staff is always happy to pull sizes and check inventory.
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August 2022 by Frank P.
This is probably my favorite streetwear and sneaker store. There's one where I live but this one doesn't require appointments so that was a plus for me. I ended up getting a t-shirt today and I'm happy with it. I always feel comfortable when I come here and the staff is very helpful.
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August 2022 by Felix Reyes
Super helpful staff and a very nice collection sneakers, Ts and caps.
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April 2022 by France Barnard
Employees are rude. Same old shoes on the shelves. I walked in none of the customers were wearing a mask and as soon as I walked in I was told to put on a mask. I guess I'm not "hip" enough.
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March 2022 by Hootie S.
Not gonna lie APB is definitely a store you have to stop in in Jax. They have one of the best selections of sneakers & apparel. I've always been big on not getting my clothes from the mall because the stores just don't have what i want. APB never disappoints. 10/10 would recommend!
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February 2022 by Veniece Session
My go to sneaker and street apparel store. I love stoping by even if I’m not able to make a purchase. Being able to have a spot to chill and talk about what may be happening in upcoming fashion designer/ sneaker releases and music culture is cool being new to town. I had a shop like this I’d frequent back home so this also helped me to feel more welcomed in JAX.
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January 2022 by Terry Mitchell
This place is a Joke . Can never get popular releases because the manager London saves them all for his friends and people he owes favors to. I set up an appointment 1 day came in and asked for a certain shoe London told me they were sold out. 20 minutes later I seen on social someone got the same shoes after me. I inboxed the person and they said they had just picked the shoe up from APB and London owes him a lot of favors that’s how he was able to get the shoes. Do me a favor people take your money elsewhere. This places shows favoritism and is not fair with popular releases. I tried reaching out to corporate several times but they won’t reply back.
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January 2022 by Jeff Borino
Came to buy a couple pairs of shoes for Christmas, spending about $500. My 5 year old daughter had to pee and the employees refused to let her use the bathroom. I'll take my money elsewhere, thank you.