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March 2024 by NaTavia Campbell
How can you all have people waiting almost 24 hours for medication after having MULTIPLE teeth pulled?????? Not 2 not 3 not 4 but 6 teeth at one time ! I can understand being busy but that busy is crazy, people are in pain bro, and to be told it will be ready soon and then rejected by 2 places is insane to me. A Walgreens employee told me this happens a lot with them! Please do better, this is coming from someone with a high pain tolerance as well.
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March 2024 by Michelle Hamilton
They got me in and explained the process better this time. I was really pleased!!
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March 2024 by Kajafa Butler
This was my first visit. Even tho it was only for an exam. The receptionist up to hygienist were amazing. Very kind and respectful. Dentist was very informative.
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March 2024 by Robin Lowry
I went to Aspen Dental on Nautical Drive to get my temporary crown put back on my tooth. Dr. Shane McTiernan and his assistant Jabrya Scott was amazing. Their customer service was the best I had since I’ve been going to this dentist office for at least 3 years or more. They make sure their customer is satisfied before you leave. When my crown fell off I was historical but, Dr. McTiernan when he put it back in he assured me that I could go eat and it will not fall out and I did just that. It’s still hanging in there. Thanks a lot Dr. McTiernan and Jabrya. You too are the best
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March 2024 by Janet Perry
Staff was pleasant and service was great. Thank you.
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March 2024 by Robin Marine
Efficient, friendly and very knowledgeable. They came up with a plan that worked for me.
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March 2024 by Sonya Leigh Summer
I highly recommend Aspen Dental in Rivercity Marketplace! Everyone from the front office, finance, the dental assistant s, the dentist could not have been more pleasant. I've not had much done yet but we are working on it. I was so nervous going in but they made my visit comfortable. I'm even excited to go back and get this work started!
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March 2024 by Robbie Hansley
Great Experience
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March 2024 by Ashley Williams
Didn’t even receive service. Had an appointment scheduled, confirmed online via email, still received my text reminder and email saying I have my appointment, get to the office and since the system was down, sat in the office for 17 minutes before they told me my appointment was cancelled since I didn’t answer the phone call. Yet reception had my paperwork printed out. Then told me the next appointment was almost three weeks out! Seems like a lot of overbooking appointment times.
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March 2024 by ADRIANNE KING
I was experiencing severe pain in a molar that had a deep cavity hole. I called and was able to schedule a same day appt for 2:00. The appt. Scheduler’s customer service was top notch and she informed me I could come in earlier as a walk in to possibly be seen sooner. I arrived at 9 and was assisted at 11 by Kiara who sympathized with my pain during the X-ray process. Once in the chair, Dr. Miller advised to have the tooth removed. I am terrified of the dentist. Dr. Miller and Kiara were patient with me and put me at ease during the procedure. I was offered a blanket and water to help calm my nerves and ensure I was comfortable. The tooth was successfully extracted. This was by far the best experience I’ve ever had at the dentist. I was able to work with the financial provider and work out a payment plan for my copay. The facility is clean, the customer service is superb and the dentists are caring. Don’t hesitate to schedule your dental needs with Aspen Dental.
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March 2024 by Lorraine Ditullio
Very professional and modern office.Easy to get appointment.My dentist (Dr. Miller) explained everything and made me feel comfortable.I will be returning for future dental work.
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March 2024 by Cathy Harris
You guys did an excellent job. Thank you very much!
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March 2024 by Hanse Smith
My experience was very pleasant the hole staff go out of there way to make your visit as comfortable as possible. And help you to understand all your options on every procedure that haft to be done.
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March 2024 by Costangela Ellerbe
DONT BOOK YOUR APPT ONLINE BECAUSE ITS POINTLESS! You will not get seen !! I got the excuse of it being a lot of ppl waiting and i guess walk-ins come before new patient’s ! So CALL and book your appointment! My appt was at 3:45 i get there they said it’s a 2 hour way i waited about an hour for them to tell me i can’t be seen because there was no more room and the hygienist was already gone and i guess the doctor didn’t feel like working no more !! But They Did Lose A Patient Today ! And It Was My Only Off Day ! ? I RATHER BE AT AN MORE ORGANIZED PLACE WHO SEE SCHEDULED PATIENTS !! Also Take Down The Online Appointment Site Because They Don’t Go By It !
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March 2024 by Jessica Yawn
I will say it is very expensive for some things even with insurance. That being said I feel like that is mostly because of the cost of living now in 2024. Needless to say, the money has been worth it. So far I've had 2 cleanings, 3 root canals, 3 crowns a filling and an exam, multiple X-rays. So far the team has done a remarkable job and are very good at what they do. I still have 3 or 4 root canals and crowns and about 4 fillings and an extra room that is scheduled for the next week but so far the work has been wonderful. The temporary crowns the dentist put in are so realistic you can't tell they are not real teeth. I know they use a mold but he had to take.it in and out to grind it down and make it comfortable to wear and I can barely tell it's even in my mouth. I still have a lot.of work to be done but I am so grateful to these doctors for what they have done so far.**Update: 3/7/2024Had my permanent crowns Put in today the doctor does a great job making sure everything is perfect and that I was comfortable at all times the best dentist I’ve ever been to very attentive and respectful his assistant is also great!!The photo I added shows the crowns the entire front row is crowns he did a full bridge and they look and feel amazing my mouth was still numb so I had to hold my lip because I had no feeling in it hahaThe other photo is after he did one side with a partial crown I forgot to take a photo before he did it two of my teeth had holes and were really bad off
