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January 2024 by mackenzie curry
went in to buy a new phone and set up a whole new account. there was quite a few bumps in the road between the multiple phone calls to customer service and lack of direction provided, when i took my phone into the store and asked for help after explaining the situation, Tiffany was so quick to offer assistance and made sure she would be there when we needed to come back to ensure the process could be done quickly and efficiently. amazing service, amazing employee!
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January 2024 by AJ McNay
Had an issue with my SIM card preventing me from receiving texts or calls. Tiffany the manager knew how to fix the problem and called advanced tech support to get the SIM reset so I could get my phone working. Great customer service and knowledge
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January 2024 by Tiffany Morgan
The new Manager , Tiffany, was extremely welcoming and spent the time to help us today. She was efficient and friendly throughout our experience today in the store. Best AT&T locations have ever visited in the 20 years as a customer.
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December 2023 by Shellie Anne
Visited this location to upgrade our phones. There was no wait. We walked straight in and got exactly what we wanted. They had our desired phones and accessories in-store. The staff was knowledgeable and super kind! We actually had fun with chitchat and learning new tricks on our phones. We will revisit again next year for our next upgrade!
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December 2023 by Haley DeJarnette
There is no other AT&T store I would ever go to. Josh and his crew took care of my husband and I not once but twice. Every time Josh was very patient and very informative to us each time. There is a closer AT&T store to us but I would travel miles just to go to this store because of the customer service. Thank you Josh!
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December 2023 by Wanda Johnson
I just pick up my new phone ? today. I just want to say that Josh was great and so helpful. And made sure I was a satisfied customer. Thank you so much Josh for your service. Wanda Johnson
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December 2023 by Sherry Mohamed
We came in and had a very big activation problem. But Tiffany and Josh stayed with us for an hour and a half trying to activate our brand new IPhone 15. They really made us feel like we weren’t trouble or to much. Very sweet and kind hearted people. Really felt the help and it was successful in the end.
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December 2023 by Gregg Jnc
Tiffany was very helpful to get my screen protector done. I would like to come back to her for any other services. She’s so patient and happy in what she was doing. Thanks a lot. Appreciate you.
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November 2023 by Alex Velez
Just had a pleasurable experience with Tiffany and Lu at this location. I’ve been having issues with my phone for months and they quickly provided a remedy within minutes. I would highly encourage people to use this location due to the quickness of service and the pleasurable experience. 5/5 highly recommend
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November 2023 by Ted Walker
Choose another store. I went in for a new phone. Didn’t need the latest and greatest, just something to replace my outdated device. The manager showed me an iPhone, and even told me since it wasn’t the latest model, that with the ongoing special I could get the phone for half price. I just needed to pay the full price today, and my bill would be credited for the promotion over the next 36 months. When the promotion did not show up on my bill, I went back to the manager, and she told me that it would take a few months for it to show up. She even put me on the phone with someone who assured me that I was eligible, and the promotion would show up in a few billing cycles.After four billing cycles, the promotion still has not shown up, so I called AT&T directly, only to be told that at the time of my purchase, I did not have the correct plan to receive the promised promotion. So I end up paying double the price for my phone.This is a franchised store. Go to.a true AT&T Store.
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November 2023 by Regina Ross
Tiffany was a wonderful manager. She help me out, switch my phone over. She's definitely 5 stars. I recommend her for top employee.
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November 2023 by Bruce Murr
First off this is not a ATT corporate store it is an independent dealer. When I went to get a new phone the girl working there told me that my trade in is worth 800 dollars. She convinced me to get the I phone 14 pro the most expensive one they have and told me that it would only cost me 2.00 a month for two years. Come to find out that was a lie. I talked to there district manager and they said they were going to give me the 800 for my trade because they only gave me 150 for it. I have been talking with him for now over a year and still have not got the money they promised me and told I was going to get. Save your self the head ache and go to a corporate store so you get the right answers.
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November 2023 by Letitia Terry
Thank you so much for the fast service. Tiffany & Luis was awesome. They were able to trouble shoot my phone and get me in & out quickly.
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November 2023 by Market 2 Sell Now
Wow...Where do I begin...The customer service experience is over the top. I've been coming to this location for years and have to say, the young lady there name Tiffany has giving me a whole new perspective on great customer service from a national brand level.
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November 2023 by Micah Fisher
This location is under new management and has improved already since. Thanks Tiffany for an easy and smooth experience for both my senior parents and I.
