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July 2024 by stephen stay
Very helpful and easy to obtain a new unit. Very friendly and polite.
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July 2024 by Gabriela C (Gab Cas)
Great experience and customer service. Candice was phenomenal! So thankful!!!
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March 2024 by Rylee Faith Designs
Five stars! Excellent customer service, very accommodating!
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February 2024 by James Reid
Wanted to charge a higher price than quoted on my online reservation. Can not perform basic mathimatic functions. Walked out.
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August 2023 by Aaron gray
Nice clean facility. Pat and Ken are great to deal with. Easy in and out,and a good location too!
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August 2023 by William Cannaday
Very helpful and friendly Management.
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August 2023 by Don DeVries
Ken & Pat make renting here a joy. They are kind, friendly, helpful, professional, and willing to go above and beyond. For example, some of my deliveries are left at the front office. But not for long. As soon as possible, they graciously put them in my unit to serve me. They are simply the best!
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April 2023 by Catherine Nesbitt Stafford
CONVENIENT. CLEAN. WELL MANAGED, REASONABLE PRICES.Just what you need for storage.
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April 2023 by Kevin Rymes
The gentleman and woman with the lovely British accent behind the counter were very kind, courteous and efficient in getting us checked in and set up with everything and all of the information we needed. ?
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July 2022 by Ben
Pat and Ken are awesome and very helpful. They were friendly and helped me get a storage unit to fit my needs. When I realized I made a mistake and needed a bigger size they helped me switch over. I highly recommend them and their storage building!
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January 2022 by Jeff Francisco
Pat and Ken are absolutely THE BEST. I have been their customer for over 4 years. They became my first friends, when I moved Jacksonville. They are both so professional and helpful. I highly recommend them and their very well run facility!
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August 2021 by Ron Carr
Pat and Ken were perhaps the most clear and helpful storage managers I’ve ever met. They made the process move along and the unit was very tidy.Thanks!!
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July 2021 by aaron
I started my day this morning looking for a storage unit close to my home in Mandarin. At the first location I visited the door to the office was locked, the posted hours showed the office should have been open. I knocked on the door and waited a few minutes and decided to leave. As I was getting in my car to leave a representative came out and apologized for my having to wait. She was helpful but the rates advertised on the internet were different than the prices I was told at the business. My second stop was at the Atlantic Self Storage facility on San Jose Blvd. When I arrived Ken was outside sweeping the entranceway and he very kindly directed me inside to talk with his wife Pat. I told Pat what I was looking for and she could not have been any nicer as she answered all of my questions. Ken then graciously offered to show me the location of a 10×15 unit. He gave me a tour of the facility showing me the closest entranceway to the storage unit, told me how the after hours lighting operated and also how to exit the facility. Pat and Ken make a great team, they were both extremely knowledgeable and professional,but mainly they were exceptionally nice people to conduct business with. I highly recommend Atlantic Self Storage on San Jose Blvd. In Jacksonville, Florida. And I am very appreciative of the treatment I received from Pat and Ken, they turned what I thought was going to be an unpleasant search into a nice experience.Thanks,Aaron Reddish
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April 2021 by Larry D
Have to say that Pat was AMAZING at Atlantic self storage. I had a serious problem due to some miscommunication and Pat was able to sort everything out perfectly. Great customer service. Would rent again from her in a heartbeat! Thanks PAT!!!
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April 2021 by Terrance
You could not ask for a more pleasant experience. I would recommend anyone doing business with this location, they are wonderful. Thank you for everything!
