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June 2023 by Donna Peterson
The prices are good for the amount of storage space, and the managers are so very friendly & helpful.
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June 2022 by Eurynome
Yes I'm a loyal customer since 2015 and nice staff clean and well secured. Great prices!
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March 2022 by Sharon G.
Another storage company lost my reservation, so I was in a bind this morning. I called around to different A** locations to find the size unit I needed. They put me in touch with Shay at the Philips location. She was very helpful and patient. We found the exact unit I needed and got me in the same day. The facility is very clean, and the location is great! I am glad the other company lost my reservation. I look forward to a good relationship with A*** Thank you for the wonderful customer service!
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March 2022 by Rock She'll
Very organized storage, the people at the front desk are really nice.
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March 2022 by Donna C.
At one time, this location WAS professionally managed. The current team (husband/wife) use the single handicap parking spot without a placard and do not like to be called out on it or photographed using it . My first encounter with the female who was banging on my car window demanding to know "who did I think I was parking there.." The relationship has steadily declined to say the least. Today my unit was cancelled by the supervisor, but swears that isn't the reason. I believe it is, however, not the only one. Since I pay on time, that isn't a factor. I was at the facility on the 3rd of March, 2 days ago. But this time I documented/photographed the hallways that had numerous lights that have been out for several months. One of them, you would actually need an extremely powerful flashlight just to see where you were going, as it was pitch black. Cancelled on the same day. I have had this I unit for approximately 5 years, and am a retired 71 year old female. The husband and wife should consider themselves lucky I never called JSO.
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July 2021 by Heather Diamond
Management has went down hill very rude talks down to tenants if you ask them something they act like you are beneath them all they do is ride around on golf cart yelling very unprofessional im not sure what credentials is required to be a manager at a storage facility. Customer service should be on that list somewhere but not at this location. We have a few units here and im really thinking about moving to another Storage unit before rent is do again its that bad very very rude.I guess my 500 something dollars a month couldn't pay for a decent Manager. The Place itself is great i love the location the only problem is new management that place will be a ghost town before there done running it into the ground.
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May 2021 by Melissa Martin
Always on time
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March 2021 by Lindzy Sima
Staff is great at this location! After having a unit for 10 years my mom finally retired and had to give up the extra expense and they let her have a free week to finish clearing everything out of it. After 10 years you would think that would be a given but I'm constantly surprised by how uncooperative businesses can be but not these guys. Definitely a surprise in a good way!
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December 2020 by Anthony Malinconico
Clean facility
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August 2020 by Lady-Drew Boger
From;??Lady-Drew??Works great for me.
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July 2020 by Craig Seavor
Just came from reserving a unit. Brittany and Wesley provided help and service with a super friendly personality.Facility looks safe and secure and based upon their great service I feel confident I choose the right place. Price was great too!
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February 2020 by Heather Cornell
Joe is wonderful! Such a pleasant personality. Respectful, professional, friendly.
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February 2020 by Joy
Seems clean and the 700 volt electricity around the area is somewhat reassuring. The manager seemed very friendly and responsible, and it was nice to get the lock, plastic floor sheet and de-moisturizing packet along with a discounted first month rent. 24 hour access and there's an elevator, dollies and room to park a moving truck while loading or unloading. No lights in the units, however, so bring a flashlight if you're coming at night.
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January 2020 by Amanda Stewart
Joe is so wonderful. He has excellent customer service and he not only cares about the customer, but he also take great care of the property. The facilities and grounds are very well taken care of. I previously had a unit there a few years ago and I went back in today to get another one. The price is great, but the customer service from Joe is the reason I will always use this facility for storage. Thank you, Joe.
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October 2019 by William Manigault III
Best Storage facility and Joe the Manager is an Awesome guys, ladies there are nice as well