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January 2024 by Mike Daniels
As always, Freddie Jones (manager) was very knowledgeable and extremely helpful. He helped my sister transition from an existing complex phone situation to a new phone that was just her size. And without all the runaround and checking this and that. I asked multiple questions and Freddie knew all the answers, which kept our visit pleasant.Every time I’ve been into an AT&T store, I was there for at least an hour or 2 for no reason at all it seemed, as the representatives had to keep asking the manager the answer to any question I had, and I ended up not even getting billed correctly.The other 2 staff members were very hospitable and even gave us water bottles from their personal supply. Great store.
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January 2024 by Carrie Hernandez
Very rude non professional had air pods in the whole time and I had to keep repeating myself
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December 2023 by Bunny Mendoza
I finally switched! I was with TMobile all my life and I was due for an upgrade. I went to a few different stores and got to a point to start my order. They wanted me to pay almost full price for the upgrade including a trade in. I went up to AT&T and it only took 15 mins (if that) for me to order a phone & get a trade in value! Phone came in 3 days. Julie assisted me and she was dope!
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November 2023 by Manny Cabrera
Excelente customer service, lady was really helpful. Upgraded to Iphone 15 pro max. Great service. !
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November 2023 by Truella James
Julie was amazing! She stayed with me for over an hour to ensure that my new S23 FE was working properly. She had to do a lot of troubleshooting, but was patient and professional. This was my first time coming to that particular facility, and I am glad she helped me.
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November 2023 by Will W.
Calvester Brown was very professional, informative as well as being attentive to my needs. Him being ready to give a solution gave me confidence in his knowledge and finding my best solution possible. Great Job, Calvester Brown!
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November 2023 by Jarvis 5
Julie at 103rd location answered all our questions efficiently. She was very personable with us. Great customer service!
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October 2023 by Albert Moran
Best customer service I have had in a long time. The rep Julie was awesome very professional.
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September 2023 by Kendra Walker
Loyal AT&T customer for years,I lost my phone so had to get another took less than a hr that includes my wait time
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September 2023 by Adam Bonham
Staff here is extremely knowledgeable and very kind. I went in with a broken phone that I couldn't factory reset because the screen wasn't working. I want to say the guys name was TYLER. If not, I'm sorry for forgetting, lol. Anyways he ended up connecting a mouse to the phone and reset it for me as well as placing the phone in a shipping box. Sealing the box and telling me to ship it back via UPS and not just in my mailbox. Thank you to the two guys who helped me??
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June 2023 by De Tae
By far, the best phone company experience! The guys that work there are amazing!!! And trust me that remark is an understatement in comparison to the service, advice, and help that they provided. They both knew so much about the devices, the plans, and gave me the best recommendation. The guys did a phenomenal job! It was very pleasing, to say the least! I really would love for the guys to be commemorated for the welcoming and knowledgeable acts, especially with the gratifying customer service experience that I experienced. Great Job guys! Thank you! And Great Job AT&T! Sincerely!
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May 2023 by Lerly Albert
This guy is simply amazing he told me his name was Cal and I just love the way he took care of me and all my needs from beginning to end I will definitely be back to see you Mr Cal and yes I will bring you back some chocolate chip cookies??????❤️❤️
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May 2023 by STella Cotton
Sam Carrol is an awesome consultant. He is patient and knowledgeable. My experience has with AT&T and Sam has been great.
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April 2023 by ernest watson
Kierra was amazing. She helped me with everything I needed regarding my new phone. The stores energy is amazing! Love coming here seeing these guys!
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April 2023 by Barbara Erwin
Came in with an issue, Sam and the guys in the store helped me right away! Sam took his time with me and made sure I left with everything taken care of with my new iPhone I purchased from another store. Thanks guys!
