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March 2024 by Alarie Gibbs
The manager here was rude to me when I came in today and I didn't request him another sales representative went and told him my issue and he was rude to her, then just yelled "what's the problem" across the store instead of walking closer or inviting me towards his little counter. Then as I was explaining my issue he became aggressive and said "if you'd let me finish!" when I was explaining to him he was incorrect about my issue. He was incredibly mean and cruel to every woman he had to speak to. ATT needs to take a close look at the management here. It was scary.
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January 2024 by Neryn Vox
How can you ignore someone trying to buy some item for 20 minutes and then tell them you can't do cash the day after Christmas.
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November 2023 by Sam Rener
3:30 on Thursday 11/16 lights are on nobody is home. Doors were all locked up tight. Finally got someone to answer the phone. When I told them I was out front at the door and wanted to pick up a SIM card they promptly hung up on me. Worst service ever. She was probably sitting at home still looking to get paid. Don't waist your time going to this location. To the owners: Check your schedules. Your employees are not showing up for their day jobs. Probably moonlighting on you.
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November 2023 by Dena Atkins
This ATT location is my go to store. Mason has delivered a positive customer experience each and every time I’ve gone to this store. After being treated like ‘just a number’ at another beach location, the culture and customer experience at this location has restored my faith in ATT.
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October 2023 by Maria Vaugh
I went into this location today for the 1st time and a young man by the name of Mason was extremely helpful with some technical issues I was experiencing with my phone. I just wanted to say thank you! and I appreciate your excellent customer service you provided for me today.
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August 2023 by Thomas Shugrue
Sheka has gone above and beyond the call of duty retracting our missing iPhone. She is a terrific ATT manager. We will be a very loyal customer. Please commend for a job well done.
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June 2023 by Susan Hightower
Riziki is phenomenal! She was so patient. Was able to transfer the info on my Samsung to a used Iphone gift me. She was delightful to spend time with while I waited for the transfer to complete!
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May 2023 by Craig Jenkins
Sheka is super helpful. She helps me out every time I come in the store I’m treated just like family. I sometimes just stop in to say hi whenever I’m driving down past the store. If I could give 10 stars I would
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May 2023 by Katherine D.
I am sooo disappointed with The employee at this AT&T. Although she was super friendly to my daughter, who went in to buy her first phone and get on a plan. Knowing my daughter was a student and clearly was told she couldn't afford anything outside her budget, only wanted a basic plan with no extras. When she gets her first bill there are hidden charges such as Premium Protection plans and Next Up program charges. NEVER did she ask if my daughter even wanted those options they just showed up on the bill. SURPRISE!! Almost a $200 bill later for extras she never asked for or wanted. Will never go back there. Make sure you double check your bills people. They will add extras without even asking if you want them. Feel like they took advantage of her being a new customer.
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December 2022 by Chris Stake
Ryan helped me upgrade some phones and turn in my old ones. He's really a professional and someone that brings value to not only the store but the company as a whole. This is definitely my go to store for everything att now.
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December 2022 by Sharon Lee
Ryan did an excellent job, great customer service, was so knowledgeable and helpful with lots of patience—five stars for him!It seems like AT&T could have another worker to help this season of the year, especially since Ryan was dealing single-handedly with many customers back to back for several hours. There were four customers ahead of us, and several more came in afterwards. With several purchasing new phones, it took a very long time to get to us, but we appreciated Ryan multitasking and taking care of our problem!
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October 2022 by The Stake Sauce
Ryan helped me upgrade some phones and turn in my old ones. He's really a professional and someone that brings value to not only the store but the company as a whole. This is definitely my go to store for everything att now.
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July 2022 by Eugene D.
To be honest I haven't had a good mobile phone experience since the Nextel store at the beach with direct connect. After 2 days and 8hours and 47 minutes we were able to get 2 phone numbers working. I did learn that of the 6 employees that I worked with the most experienced was the store manager that had been in the industry for 6 months.
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April 2022 by bruce bradberry
AT&T store at Beach Blvd provided very good service yesterday. Maria assisted me and she was very professional and spent a lot of time answering my questions. I appreciate her help and would recommend this store to someone interested in AT&T products. However, I was here for help because AT&T shut off my phone with no notice supposedly because it was 3G.
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March 2022 by Katie Gleber
This store was completely unhelpful. I asked about internet options to add to mobile service and the store manager was unenthused and not interested in helping me. Did not offer options and told me to go online for help. Very disappointing experience.
