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September 2023 by Paul Freeman
I took my 2018 Ford F-350 here, Darren and Sean did a great job, great communication, good business and good atmosphere, very satisfied and will definitely recommend them for other opportunities thank you very much Sean and Darren,
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August 2023 by Ryan B.
We had an emergency in our Mercedes Sprinter...Matthew for us in and fixed our electrical issue fast! We are very thankful for their professionalism and expertise!
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May 2023 by Carey Reeves Reeves
Audio Design is a company with great customer service and high end stereo equipment. They have work on all my vehicles from tint to custom audio systems! Definitely they will try to save you money and you will get what you pay for. Great company with great customer service!
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May 2023 by Edward Van Riper
Dishonest company taking advantage of people. I placed an order through their website where I was told the request timed out. Placed it again using an alternate payment and it went through. Once I saw they both went through, I called AD&CG to tell them what happened and they told me they could cancel it. Four days later it posted to my bank anyway.I emailed them and got no answer, so I called my bank. Three months later I am still trying to get my $323.10 back for a second iPad dash kit I never received and AD&CG is not answering any of my correspondence. Unethical company.
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November 2022 by Maksim Paly
DONT TAKE YOUR BOAT HERE FOR AUDIO! Brought them my 2021 Yamaha ar250 to add 2 tower speakers and a 2nd amp. They quoted me $3000. The day of install i stop by to check the progress. They had the speaker wires running on the outside of the tower! I told them the wires had to be run inside the tower. They ended up redoing it. The first day I take the boat on the water there was a lot of static coming from their speakers. I take it back to them. They said they fixed the problem. The very next time I take boat out the speakers played for 10min and then stopped playing. Brought it back again. They said boat was had bad batteries or not enough batteries. They charged the batteries and said the speakers now work. Third time I go on the water, the tower speakers are working but all the other stock speakers and amp kept turning on and off. My electrician friend looked at the wiring and said there was a lot of loose wiring and not connected very well. Brought it back to Audio Design and now they said the stock amp is bad and needs to be taken to a dealer. There was nothing else they can do and didnt want to work on it anymore. Mind you, everytime I had to make new appointments at Audio Design to inspect the boat. Sometimes a week. So I lost so much time messing with them. The local yamaha dealer didnt have an audio specialist so I went to a marine repair and audio specialist for a second opinion. They told me everything was done wrong. Even the cords used were wrong. The power wire was not sufficient which caused the amp to blow and fry the stock stereo system. They had to redo everything! They took everything Audio Design installed out and recommended I take it back for maybe some refund. And if they dont refund to take them to court because how bad everything was done. He would even testify. Obviously im writing this because they denied taking any responsibility and continue to blame yamaha and their stock equipment. This marine specialist fixed everything and I have not had any problems ever since. The system sounds great. I wish I went to him the day I saw Audio design zip tying the wires on the outside of the tower. That should have told me enough that these guys just dont have enough experience setting up speakers for boats. The sound system was all stock directly from Yamaha nothing was aftermarket. And the batteries they claim were bad were perfectly fine. We never even got to play sound without the boat running. It would play for about 10minutes(while running) before it would stop working. Never had an issue starting. And ive taken the boat out now 10 times and have zero problems with the batteries or the charging system The boat had only 25 hours on it. It was basically brand new.
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November 2022 by D Carey
Same day service!!! I brought my bmw to get the windows re-tinted , as they really looked busy, the people that work there were fast, reliable, professional and the price was fair. I am bringing my Mercedes there soon to get those windows tinted. Quality job done!
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November 2022 by Laura McGugin
Paid $605.00 for my Honda coupe to get the best tint installed. My sun roof was not done and there were problems with my Tint falling off when I showed up to get my car. There’s also air bubbles in the passenger window and rear window. I’m happy my car isn’t as hot because of the tint but I got a rush job.
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November 2022 by David Sciolino
High Quality products and professional installation. You get what you pay for! Sean Farmer very knowledgeable and has over 35 years experience. I guarantee you won’t be disappointed. Excellent customer Service!!!
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November 2022 by Mark H.
I don't live in Florida and had some car audio questions about my truck stereo and some previous work they had done for somone else and Darin was more than helpful over the phone. Happened to be in their area about a month later and stopped by to ask a couple more questions and get some things for my stereo. Very knowledgeable, friendly, and helpful. If I lived in the area I would definitely do more business with them!
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July 2022 by Hannah W.
I made appointment got my windows and windshield done. Cost about $700 took about 2-3 hours. Nice people but I feel like they should listen to there customers more than their own opinion.
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November 2021 by Brandon Linley
This is the best place in Jacksonville for anything to customize your vehicle. The customer service is above and beyond. I've taken several vehicles to them and everytime I've had the best experience. They get you in and out. The work they do is top notch. You want regret taken anything to them to customize to your liking.
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November 2021 by william beckerleg III
First of all, I was created by someone who was well informed and explained all my options and prices for what I wanted. The shop was clean. Most of all, I was not pushed to get a stereo or anything Else I did not want. Although the store front appears to be somewhat small, the install area is huge and even has several back bays behind the building to accommodate multiple Vehichle’s at the same time.They offered several install times that were flexible to my schedule. I was so impressed with the quality of work that I brought in my other Vehichle for a new stereo and even got the one that was not tinted a first ever tint job.All around great experience and I highly recommend them.
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November 2021 by Juan Carrethers
Had a wickerbill installed on my dodge challenger. Sean was excellent. In and out in an hour. Great work.
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November 2021 by Thomas Swartz
Before going here, I tried applying tint myself a few times. I got a bit ocd with it and got frustrated every time. I just had them tint my widows and they did an amazing job!
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October 2021 by John F.
Set an appointment for 10:30am to have my tint done, on 2 side windows and windshield. I arrived early so that it could be started on time. To my surprise though at 11:35am they start to pull my car in to get worked on. I was told it would be a hour and 30mins at most. That time came and went, now sitting past 1:30pm. I won't be coming here again, the seating in here is ridiculous. The store layout is a mess, wires exposed from all the junk they have hanging off the TV and displays that prolly haven't been touched or dusted since being placed in here it's just absolutely disgusting.
