-
March 2025 by Artie Hall
About a week to ten days ago, I bought a top-of-the-line wiper. Apparently, I got the wrong one. I couldn't get it to fit. AutoZone was happy to exchange it, but they wanted to credit my card, (which would take a few days), and charge me for the new one now. Due to medical expenses, I couldn't do that. Jeff worked it out to do a direct exchange. Then he made sure I got the right one by installing it for me. It's a Bosch that works perfectly. Outstanding service that catered to my situation.
Shout out to Jennifer too, who helped me get the proper Rain-X product for my application. This will be my "go-to" auto parts store forthwith.
-
February 2025 by Jim Learn
Staff was very helpful with 3 different stops.
Store does sometimes seem to be short-staffed, but may have just been an off time.
-
February 2025 by Emma Dacosta
Genia was soooo helpful. Changed AND taught me how to change my own key fob battery. She also gave me a lovely tutorial on how to change my wiper blades. Now I know to never leave the wipers up when you are changing it, unless it is in your hands!! Thank you for knowledge Genia!!
-
February 2025 by Donald Newberry
Jeff and Gennia are the best they helped me with my truck giving me the information I needed and were patient with me when everyone else's store were too busy to take time to listen thanks you guys
-
February 2025 by Brandon Sullivan
My check engine light came in flashing and I called this location and they said they could read the codes. Jeff was one of the guys there. And him and the other guy went over the codes with me and gave me valuable information as to what the issue may be. If I had gone to a mechanic instead there’s no doubt I would be out hundreds of dollars. Definitely my go to auto store.
-
December 2024 by Abby Burgundy (A.B.)
Super friendly and very helpful staff!!
-
December 2024 by Reneejohns Johns
Genia is the greatest. She helped me and actually came to me and jumped me off and followed me to the store changed my battery and make me feel so appreciative. I have never had that kind of customer service experience ever. I am a forever customer. Thanks so much.
-
September 2024 by Daniel Crabtree
This is my store to get my parts very friendly never had a problem with the customer service only thing I had a problem what was the battery charging system was down for a few months because of management on the other end did not fix what they needed
-
July 2024 by sneakerheadz4life
The store manager with the black Mustang I was very nice and I recommend going here
-
July 2024 by Jermaine Singleton
Big ups to Gina, store manager at Beaver Street. 100% knowledgeable of her job. Out of four trips to different Auto Zones, she found what I was looking for when the other guys weren't patient enough to look for my hard to find auto parts. Good job.
-
July 2024 by antonio
was driving from gainsville was pulled over for front light being out and came here and Genia went above and beyond to help fix the light also checked my back light to fix it to after i had went to another place saying they couldn’t fix it
-
May 2024 by Don Steel
I went in store I had issues with my air conditioner sales associate Genia diagnosed the problem and taught me how to add Freon to my vehicle.
-
May 2024 by Ryan Spooner
I had been having trouble with my battery and Jeff went above and beyond for me to diagnose and fix my problems in a swift, courteous, professional, and very personable manner. If I ever have another issue on my car I’ll definitely be bringing it to him. He also said he works on his own car and actually enjoys that part of his job the most. I will absolutely be back to do business here.
-
May 2024 by Rosalyn Ruiz
I have to say thanks to Brad B . For your outstanding customer service.we appreciate you!!
-
April 2024 by Danomac 928
I would recommend going to the one on Normandy they where really rude the sunburnt lady!! was giving us attitude and it was completely unnecessary. I’d give this place zero stars if I could
