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May 2023 by David W
Super thrilled with Aztec, they are our hero. We are not local to Florida and found them on the internet. Their postings were very informative and so I called them with our printer problem. Sure enough I got connected to James. He right away took ownership of the problem and spent quite some time trouble shooting with me. After a while, the conversation turned to a replacement printer but I was adamant that we really needed the same type of printer. Again, without hesitation and understanding our printing needs he said he could probably get his hands on the same type of printer that I could buy as a replacement. He said he would call me back. I was cautiously optimistic. Sure enough he followed thru and was able to source the printer I needed. Without hesitation we purchased it. Paid quite a bit for shipping since we are on the west coast but it was worth it. Credit to James and his team who took the time to help without the expectation of getting paid anything. Such customer service does seem to exist anymore except for at Aztec. If you have any type of printer need and not sure where to turn, do not hesitate to reach out to these guys. You will save yourself a lot of grief!
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February 2023 by Micki Nichols
Great experience working with Jim Crean. He made it so easy to switch with him. Definently recommend
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February 2023 by Ebert Norman Brady Architects
Aztec has AMAZING Service! This is a company that goes beyond customer service, Aztec PICKS UP THE PHONE, listens, and promptly takes care of new orders, supplies or service with the upmost consideration. Great Copiers, great prices but mostly a spectacular group of professionals to work with!
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October 2022 by Frank Magaldi
Great staff and awesome copier
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October 2022 by Amber Castelvecchi
James was very personable and knew exactly which copier would best suit my business and my budget! He made the whole process very easy and stress-free. His support staff was also very nice and quick in helping with all of the paperwork. I highly recommend Aztec Office of FL!
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October 2022 by Robert Holness
We have a very print heavy environment. Aztec did a great job installing the Canon Image Runner C5550i. This multifunction, system printer, is filling our needs printing, scanning, and saving a lot of time as we use the collating and other time saving features that offload work from individuals to the system. Aztec and Canon were the right business decisions.
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October 2022 by Anneta
I have been in business for many years and have dealt with many vendors for all my office needs (Phones, Computers, Furniture, Copiers, Printers and Supplies). Never have I come across a company who cares as much as Aztec. I am leasing a Canon copier from Aztec and recently signed up for another Canon machine. I have also switched to purchasing my consumable supplies (Ink/toner and Laser Printer Supplies) to Aztec from Staples. They are less expensive.Sales, Customer Service, Billing and most of all Service are prompt and professional. They respond to our machine and IT issues quickly and go beyond our expectations. Very refreshing to find a company who cares as much as Aztec does. I wish I could give them more than a 5 star review. If you need a copier, printer, scanner or fax please be sure to contact these guys.
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October 2022 by loftus1949
Very friendly people to deal with. I had to wait for parts to come in, which is currently a problem everywhere, but once they got the parts my printer was fixed the same day. Good service and good people.
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October 2020 by Omar Belhaj
We bought a XEROX copier 5yrs ago, that we're having difficulty being serviced. They advised part ordered and sent a link how to install part ourselves. Our cost per print (color or BW) has went up 3 times in three months. They asked us to upgrade another 5 yrs contract, but we said no. Our copier functions. It's just hard t get service.
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October 2019 by Angelo Damico
First Coast Claim Consultants Property Adjusters moved into an office in the Aztec Buliding they are a terrific help to property owners with an insurance claim
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October 2019 by JaKel Terrell
Great place to interview
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October 2018 by adrienne Arnone
We had been struggling with a fussy printer for which the 'experts' could never seem to resolve the problems no matter how many attempts. The folks at Aztec had perfect timing and even more amazing service. We switched on the spot and lever looked back. Only complain is we only get to see James when he pops over to check on us because we NEVER have any issues. Thank you! Spickelmier Insurance
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October 2016 by Katherine M. Mena
Jim & team are wonderful! I called shopping around for a copier for my office and they beat the Saxon price of the machine and service contract by a LARGE amount. Installation is quick and the guys who deliver & set up do a great job. Jim is a nice guy and makes you feel like you are the only customer he is working with. He was very helpful and even called after installation to check in with us to make sure all was well. Great company!
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October 2016 by Erin Jessie
We've had our Canon printer from Xerographics for a few years & it continues to be an incredible machine. We are very happy with it! I called it in for servicing today - Lou from service was wonderful and sent Charles out the same afternoon - he was equally awesome. You guys are fantastic!!
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October 2012 by Scott Sorensen
Outstanding is the only word I could use to describe the customer service at Xerographics Supply in Jacksonville. The owner Jim and Lou in the Support Center never hesitate in spending the amount of time necessary to discuss the various office equipment and products they sell and service.Honesty in todays corporate world seems to be going by the wayside...it's refreshing to deal with a company of high standards like Xerographics.
