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December 2023 by Brandon B.
I wish I could give Bailey's gym 0 stars, but in order to warn people away from doing business with them I have to give them at least 1 star - so congratulations on your participation star, it's literally just so I can tell people not to join your Globo Gym. So after 2 years in Jacksonville, never missing a payment, and being a loyal member of the gym I was forced to cancel my membership due to a deployment overseas. I came into the gym in person, gave the front desk my orders and off I went, not thinking about it again. Then, two years later I get a notification from Experian that I have an account with them - now in connections. The amount you ask? 1,000 dollars, now granted the gym is 25$ a month, and was SUPPOSED to become a month to month agreement after the first year - or so I was told. I'm no math fucking matician but even charging me an entire year at 25$ doesn't add up to 1,000$, they decided to charge me 3 and a half years worth of an agreement. When I called Bailey's corporate to try and hash out the situation the lady flat out refused to allow me to submit proof of said deployment or anything showing I did cancel my membership- but hey she was kind enough to offer me 30% off - what an absolute joke. Needless to say, they'll be hearing from a lawyer. Bottom line, there's some really good gyms in Jax, go to them, even if you have to pay a little more a month it's 10,000xs better than dealing with the shady bullshit that is Bailey's corporate. Seriously, go to any other gym. LA Fitness is around the same price, 24 hour access, has better amenities and their corporate is 100xs more respectable. Be warned - go elsewhere.
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November 2023 by Ivan Ismael
This specific location is slightly outdated and i wish it was improved to have a few more amenities like a sauna.
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September 2023 by R H
My local and neighborhood gym! Very nice and clean!
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March 2023 by Nicholas Bright
Unfortunately this is my least favorite baileys to go to. No Sauna. And I feel as if the locker room could use an update. Equipment is ok. It is kept in good condition and if something breaks. They are pretty good about repairing.
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February 2023 by Brady Hollenbacher
Regional manager Stan furlong needs to learn how to run a business and honor what he says will do. They Sent me a 5 day collection notice. Do not sign a contract”hence why they are offering no contracts joining fees currently snd cold calling everybody and they’re brother.”
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December 2022 by Ali George
I’ve been coming to this gym for 3 years and it has come a long way! The Management and staff are great and are doing an awesome job at making changes throughout the gym. They have been getting a lot of new equipment and they play great music. Check it out, you won’t be disappointed! ?
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December 2022 by Maddie Montgomery
I did the week free trial a month or two ago and loved it! The front desk staff was very friendly and answered all my questions. The gym was very clean, and the atmosphere was great! I can’t wait to go back soon, and hopefully visit more Bailey’s locations!
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November 2022 by Ali G.
I've been coming to this gym for 3 years and it has come a long way! Management and staff is great and are doing a great job at making changes throughout the gym. A lot of new equipment and they play great music. Check it out, you won't be disappointed!
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August 2022 by i
Horrible! Ann in billing is the worst. ! Very unprofessional. Insensitive about my concerns. Billing could care less. I would not trust this company after my experience. They have been taking money from my account without my consent. DONT VISIT here! Once they have your credit card on file, they will charge you even if you WANT TO STOP Membership. This is how they make their money. I am reporting them to the better business bureau!
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July 2022 by Alex
Love this gym. Close to the beach. Bathrooms are disgusting though and not sure the gym equipment is much better
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July 2022 by Emily Thompson
If you like elevator music, being surrounded by ESPN2/FOX News, warm air, hand-me-down machines, and treadmills… this is the gym for you!Memberships are impossible to get out of.The two stars are for the fact that there are several locations in the area and that most of them are better.
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July 2022 by A Had
I’m always so shocked to find out how much individuals truly don’t care about their jobs & they get paid to provide customers a service. Every time I go in, the front desk agents are rude & have no time management skills. I called today to ask about a double charge on my account & the guy that answer sounded like he didn’t want to be there. I had to repeat my last name 3 times for him to only get the first 3 letters. Then after everything was settled I said “thank you have a nice day” & he just hangs up in my face. Never said his name, if I had any other questions, or any friendly mannerisms. Truly embarrassing & sad.
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May 2022 by Samuel B.
Honestly this place is ridiculously terrible said I wanted to come in and see the facility and they would let me work out they basically blew up my phone for a week to come in saying I can get a free day pass then when I finally come in they say I can't come in because I don't have an ID which makes zero sense honestly it wouldn't trust it anyways being a shopping center gym the staff is retarded
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May 2022 by abraham guerrero
Merrill Rd location has been a work in progress but has had a major turnaround from where it started. Last week they had customer appreciation day, didn’t expect to get a deep tissue message and some pub subs and get a pump ?????? Come check this location out
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April 2022 by Tyler M
Spoke with manager about cancelling my membership due to finding out news that I have Colon Cancer and was not in good health and he reassured me it would be handled and my membership would be cancelled and no additional cost to my account , I moved to Orlando to be with family and that was in 2021 and here it is 4/1/22 and received a bill that my account was being sent to collections for almost a 1,000 !!!!! I do not recommend this gym as they seem to be scamming people out of moneyBEWAREEEE!!! A SCAM GYMMMMMM!!!
