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April 2024 by Randall Green
Order a single hat been almost 4 weeks still hasn't shipped was told that it was a custom hat and it hasn't came in yet !!!My question was you don't stock a black mesh hat !!!If you can't handle the load DONT take the orders.If anyone gave a 5 star they must work there
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March 2024 by Trae
Ordered 70 days ago, still no uniforms. Three years in a row, it's been the same thing every time. Still missing two hats from our order last year. It really takes effort to be this bad. Absolute garbage.
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March 2024 by Rex Miller
If there was an option to give zero stars, that’s where we would be. Ordered a bunch of monogrammed school gear at the beginning of volleyball season last August 2023 and still are missing items. Every time we call, they say they have to send a message to a supervisor and nobody gets back to us. Stay far, far away. Reporting to BBB next.
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February 2024 by Doug Farrar
DO NOT ORDER TEAM UNIFORMS FROM BAKERS!My daughter's HS team orders from Bakers. They have NEVER delivered the uniforms on time. In fact, the deliver is sometimes AFTER the season has ended. Not sure how they stay in business.
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February 2024 by Karen Davis
I normally hate to leave a review like this because I realize sometimes things just happen however our sons Junior High and High schools order our spirit gear through Bakers. For the last 3 years now we have ordered fan gear immediately at the beginning of the season, before games kick off and we finally receive our small orders 8-10 weeks later at the very end of season. I would recommend having your own gear made somewhere else if you want to enjoy it for that specific season.
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November 2023 by Lori Edwards
This company does awesome work on products but really needs improvements when it comes to their ordering system, process, time, and organization. I’m not sure if they have more work than they can handle or where the problem is with Baker’s. Sure companies make mistakes. But there were many mistakes between my family and others in our group order. I asked for a refund after it was obvious that my order was not only not sent in their company policy timeline for special decorated ordered items, but that it had not even been made yet. They didn’t even know about my order when I questioned them since the money had been taken out of my account and I had yet to receive my item at 5 weeks. But they didn’t give me that option. Instead, they made it anyway and sent it. So I will get to wear it for the very last day of games for the season. People pay too much money for these items to not receive better or quicker service.
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October 2023 by Jessica Kinzig
definitely wish I would have read these reviews before placing an order almost 2 months ago that I have yet to receive.....
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September 2023 by Ashley Whitehill
Quality of items were great! Customer service could use some improvement. Called to see if there were any extras of an item. Told no husband stopped by store and was able to find extras. Will the sales rep help out a lot when needing to place another order for uniforms.
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September 2023 by Shannon Caron
No one will return my calls or email. They said 4 to 6 weeks and it’s been almost 9weeks and I still don’t have anything or even a response. Would not recommend using this company!
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May 2023 by Jake Reams
If you order from this place just know everyone on here tried to tell you not to! Nothing is going to be on time, customer service is terrible, and you will not get what you are promised.After receiving my son’s jerseys from there he tried them on to find out they run about two sizes to big. We re-ordered and paid for another set. We got another set but it wasn’t our order (wrong number , wrong size). I notified the the very next day and was told the right set would be rushed and I would have them in a couple of weeks. We are going on month number four with no jerseys. I have called multiple times and never get an answer. The rude receptionist always ask for a number so they can call back. Of course, you guessed it, no call back. I’ve given them multiple opportunities to make it right but they don’t and don’t really care.
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May 2023 by Anna Thompson
Honestly, if I could rate this company zero stars, I would. My son’s travel baseball team required us to order uniforms and other gear from Baker’s. Like other reviewers, Baker’s was very untimely. Our team pestered them and finally got orders shipped a day before our first game. But to reduce the chances of shipping errors, Baker’s shipped to one place (a local baseball facility) instead of to everyone’s home — as ordered. Still, we all each paid separate shipping and handling (a $30 rip-off given that most other companies have free shipping when you order a certain amount). No refund there. When we got the orders, we were still missing items. It’s now halfway through the season and we still haven’t received those. And frankly, the quality and prices are terrible. $70 for a uniform/dri-fit shirt? $30 for caps? $50 for pants? We much prefer the Wilson-Evoshield team store that our other son’s team uses.
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March 2023 by Duane Sallis
Uniforms were ordered 8 weeks prior to our first tournament. Thanks to consistent follow up by us. Our uniforms arrived the day before our first game. Our coaches attire still hasn’t arrived and we’re now going on the third tournament. None of the parents items has arrived. Now we can’t even get them to return emails. Not sure what’s going on previous reviews raved about their service. Since we’re required to order from this company through our organization. It’s certainly made us rethink playing with the same organization in the future.
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March 2023 by Ben Westrope
2 years in a row of having uniforms for our softball team wrong. Wrong team name, wrong name on the back, color and size.Girls are forced to get their uniforms the day of the game and change in the public restroom. I feel terrible for the girls and their families bc this company cannot get their orders correct.
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February 2023 by Candy Bomb
We have had 2 place 3 orders for different sports. Only 1 order has been filled. My son’s season is over and we still haven’t gotten the items. No one responds to questions as to where items are.
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November 2022 by Brittni Davenport
My son’s baseball team used this company to order uniforms and gear. There was always some excuse about why it was running late. We got a partial shipment with practice gear and one uniform, which I was disappointed with the quality of both for how much they cost. Our second uniform finally arrived, with three tournaments left in the season, and the sizing was way off in addition to the quality being less than expected. The helmets cost more than what we could buy local and they came plain and there were stickers we could put on them- I’m so glad I didn’t waste money on that. We were told we’d be receiving a partial credit for one uniform, great, but for some of us who haven’t received it yet it was a response of “well we processed it, we’ll send your email to sales”. If you need anything timely, good quality for the price, and good customer service I wouldn’t recommend this place.
