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August 2022 by Quy M.
Had to use this branch twice within the past year. They do offer a free notary service, but that includes sitting down with a banker and being sold on services that BoA has to offer. Didn't realize that at the time and was late to work, because I didn't want to be disrespectful. The second time was to pick up a large order. Was told I had to wait for a supervisor to give me the order. Waited about 15 minutes and the teller ended up giving me the funds. Not sure what happened there. Overall this branch doesn't seem very busy, but just prepare to wait a little.
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May 2022 by Willie W.
this was the first time i,ve been to the bank on this side of town everything was good until the assistant manager came to help the cashier first she tells me that it was something wrong with the check about it dont match up and then she tells me that its my ID so they couldnt cash my check so i went on dunn ave where i just cash the same kind of check last month the cashier did the same thing they did earlier and she cashed my check so i asked her is there anything wrong with my ID and she said no so she asked her manager and her manager said there is nothing wrong with my ID i told her that the assistant manager at Wabash ave branch told me that she could not cash my check because of my ID so i think this is what a black person have to go through when we go in to the bank i was going to let it go but if i do what about the next black person that goes in that bank its time to put an end to this racial profiling we work hard for our money just like everyone else they need to remove these people from these job and i will take this as far up the ladder as i have to go to have her removed
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June 2020 by Ginger S.
This bank has been the most difficult in the simplest tasks. If I needed to get added to an account, it's like a legal process and they can't even do it there. Or when I tried to deposit a check, it wasn't possible. You're a Bank...figure it out. Needless to say, my three business accounts will be looking for a new safe.
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December 2019 by David V.
1 teller available at lunch time with 9 people in line. Other branch personnel just standing around. Also the volume on the atm inside of the location is ridiculously loud with no way of controlling it. Only reason it gets a two is because I'm comparing it to the former Edgewood location which was a nightmare.
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November 2019 by Lisa Womack
I’m so glad that they have this Bank of America ATM it’s convenient and It’s so easy to make cash deposits.
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December 2018 by Shadow Lopez
keeps taking my ones even after i counted before i deposit fix it
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May 2018 by Eric
This is a drive up atm, for bank of America. Good features.
