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October 2023 by UNICORN SQAUD
I was recommended to use Oscar at Banett Jewelers by my Uncle..Im glad i listened, i have now used Barnett a few now for repairs and ring re-sizing. Every encounter I've had has been pleasant & professional. Oscar did a beautiful job on the repairs & in a timely manner.. i felt the repairs I had done and the cost were always fair.The store was clean and there were some beautiful & unique pieces on display..I'll be Oscar & the staff at Barnett Jewelers again in the future
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October 2023 by Jeanette Ali
My experience at Barnett Jewelers at River City was outstanding. I took several watches in for batteries, and while I was getting my hair done, within that time period they were done. FANTABULOUS! And the customer service was top notch
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September 2023 by barbara roark
I brought my ring to Barnett Jewelers and told them what I wanted and it turned out beautiful!! I picked out the sapphires (my mama’s birth stone) then I had a diamond that came from my mama’s ring. He helped me match a diamond same quality and everything. I told him how I wanted it arranged and hopefully y’all can see the picture!So this is a very sentimental ring. I had it made in memory of her. Highly recommend them for all ur needs!Thank u Oscar and Anna y’all r so sweet also!!
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September 2023 by Carol Johnson
Everyone was very welcoming and helpful. Especially Diane and Susan. They made a piece for me from my mother’s wedding set and it turned out beautiful. They made sure I was perfectly happy with it before I walked out the door. I highly recommend Barnett Jewelers for all your jewelry needs. They have my loyalty.
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September 2023 by Melesia Ziller
Barnett Jewelers is the most magical place in Jacksonville! I could stare at the dazzling diamond rings and other pieces of jewelry all day. Whenever I go, even just to get my ring prongs tightened, or for a watch battery, I can't help but look around it's just beautiful in there.I do have a really amazing testimonial about this business. Years ago when we got married, we could only afford a lab diamond for my engagement ring. On our 10th year anniversary, we planned on switching it up for a real diamond. Went to Barnett's, and the owner said he had a beautiful diamond that would be valued higher than what we'd pay. He was right! He had sold us such a beautiful, high-quality diamond that when we had my ring appraised for insurance, it did come back with more value. What a nice surprise! I really love my ring, and it gets so much attention due to that Barnett Jewelry ?!
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August 2023 by Ira Steven Glass
In this day and age of extreme retail competition, customer service is so important for getting clients repeat business.Susan has always gone out of her way to asure that Barnett Jewelers Brand stands for Quality and service.We won't be a customers if it wasn't for her appreciation and respect.RespectfullyIra and Karen Glass
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August 2023 by Johnathan Englund
Barnett Jewelers is not just a jewelry company. They have become friends that I can trust with all my jewelry needs. Everyone that works in that establishment are very friendly and helpful. I feel like they will bend over backwards to help you. They are not like the big jewelry companies like Kay’s. You’re more to them then just a sale to make money. I will no longer go to a big company because of the way this small business has made me feel from day one. Thank you to the Barnett family and all of your great employees.
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August 2023 by Robin Taylor
Amazing service!!! The staff took really great care of my Daddy's precious watches and my Mommy's rings!! To see them all working and super clean after years of being in a jewelry box, truly made my heart soar!! Thanks so much to the entire Barnett Jewelers Team!!!
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August 2023 by Nashae B
Originally I was very pleased when I got the watches back because I saw the batteries were replaced and Angela was kind enough to add a link back when they realized it didn’t fit me in store. However the two watches I dropped off for the battery swap are in horrible condition like a crow bar was being used to pry the backs off . The back of one watch no longer even goes back in and they added clear tape. Yes CLEAR TAPE to keep the back on instead of informing a customer they destroyed their property and on top of that the clasp is no longer even attached to the other side of the watch! Just because you don’t think of someone else belonging as high value does not mean they are not precious to them based on the circumstances they were received.
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July 2023 by Charlene West
I’ve been going to Barnett Jewelers for several years and the service has always been professional, friendly and knowledgeable.I generally go in for watch repair, batteries, but tend to leave with something else nice. Today I just got a new one for my collection.
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July 2023 by Joshua Cain
If I could give this place a 100 out of 100 I would. 1) I needed my watch band switched out, and they did so easily. 2) I had my own band, but I noticed they did have bands to purchase. 3) As a dude, I appreciated the nice selection of watches available. 4) The staff was amazing. Had a great conversation with the owner while I waited, but the other folks were great too. If you are in the market for a new watch or jewelry, these people deserve your business.
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July 2023 by Daphne Guzman
Excellent customer service! This place is family owned and they treat you like family. I came in with just an idea of what I wanted, was not even able to draw them a picture and Susan said "no worries, I got you". A few weeks later she had a design of what I had invisioned. Excellent price, exceptional quality. Making my dreams come true after so many years of searching for the perfect diamond charm. Barnett Jewelers also repaired a couple of my family jewelry that I was able to pass down to my kids.
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July 2023 by Kc Gossett
Another magical experience at Barnett Jewelers!! Came in to pick up some necklaces I needed repairs for and was helped by Angela! Angela is very sweet and kind!! She helped me find a pair of earrings that fit my style and was so reasonable but most of all of I love the experience in there every time I go in. Susan is one of my favorites and Ana is beyond wonderful!! I’m a loyal client because they’re kind hearted people as well as know their jewelry!! Looking forward to my next visit!!
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July 2023 by Christopher Scott
Today I went into Barnett Jewelers and was helped by Angela. She asked, how she may help me? I told her it was my 12th year anniversary with my wife this coming Sunday. No time til the last moment, right guys? Angela asked me where I wanted to be budget wise? I told her, then the adventure began.I wasn't sure if I wanted a 3 diamond ring (past, present, future), a single diamond, a single with a band. Truthfully, I was lost.Angela took her time with me. We looked at multiple types of rings. Arrangements. Shapes and sizes.After what seemed to be an all day event (to me), was only about an hour. Okay, more like 2 hours. I finally decided on a solitaire diamond with a band. I couldn't have been happier.Angela was absolutely amazing with me. Took her time. Helped me. Was pleasant, caring and completely genuine.Sometimes, when you enter an establishment your swept apon like vultures on a dying animal or like you've entered a car dealership lot. You all know what I mean.Not the experience at Barnett Jewelers. Top notch. Caring. Respectful. Honest and true. I got my wedding ring cleaned while I was shopping. For free.Thank you Angela and Barnett Jewelers.
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July 2023 by Charlene W.
I've been going to Barnett Jewelers for several years, the service has always been professional, friendly and knowledgeable. I generally go in for watch repair, batteries, and ever so often I leave with something else nice. Today I just got a watch for my collection. They have a nice variety of quality jewelry, they do repairs and even purchase worn jewelry. I've seen customers come in with all manner of old jewelry to get estimates and some sell it while others leave to think it over. I've gotten ear rings, rings, necklaces and even jewelry cleaner. They also provide a military discount!
