-
March 2024 by Keith Adkins
Great Job
-
February 2024 by Tri N
This place does not take returns for defective items. They close at random times during the day and will also just close early because they feel like it.
-
February 2024 by Robert Woods
They don't take returns. Bought a car battery. It was defective and sparked. Tried to return it and was told no because it can't be returned if it was installed. How would I know it's defective if it doesn't get connected?
-
January 2024 by Andrew Zarzuela
Dillon got me in and out quick. Got my car battery installed so quick and easy. A++
-
November 2023 by Al Johnson
Convenience of location, very friendly and knowledgeable staff, assortment of quality products
-
November 2023 by Gail Pape
Took time to check my key fobs. Saved a bunch! Cade was wonderful, here on Southside in Jacksonville Fl
-
November 2023 by Wyatt Sanders
I bought LR44 batteries online so I could pick them up and they told me they didn't have them there and that I should have called first! This store smells like mold. My card still got charged I don't know if I'll even get a refund. Waste of time and money.
-
October 2023 by Jack DeYoung
Customer service occasionally feels like a lost art but my faith was restored by both Cade and Adriana. Not only did they promptly fix my issue, they comported themselves with kindness and went far beyond the bounds of typical customer service. This is absolutely the place you want to go if you have any issues with your phone!
-
October 2023 by Suzan Serrano
T- mobile insurance sent me here to have my screen replaced. Adrianna was the technician, and did an awesome job ?? I highly recommend ☺️
-
October 2023 by Sue Noussath-Thigpen
I visited the Southside Blvd, Jacksonville store to replace 2 car fob batteries. Adrianna was professional and assisted me quickly. I found out I had previously purchased a lifetime warranty with them or else it would have cost more due to an increase in price. What a very pleasant surprise. Thank you
-
September 2023 by leslie guzzone
I ordered online and someone called me right away because they did not have the exact battery I ordered. However, they found a comparable battery for less and had it ready for me to pick up.
-
August 2023 by Hannah Feran
by no means do they fix phones. brought a phone in for a quick screen replacement (you’d think yeah?) no. I’ve now been to that location on 5 separate occasions. First to come back since my speaker phone was not working after replacement, which fun enough for me they were short staffed and just felt like closing an hour early that Saturday. failed to tell the person with a phone they were in possession of. Better yet - they were gonna be closed until Monday. They’re such a joke. Got my phone back to them to get the speaker fixed and they broke my vibration. Brought it back to be fixed and they’re YouTube how to fix it. Shocker, they can’t fix it and let me know to come back when their boss, Nicholas running who offered to buy me a drink when all of this went down. Tragic excuse for customer service. They do not fix anything, I am $150 poorer, I am several trips of gas poorer, and completely and utterly shocked this company is in business and people walk inside.
-
July 2023 by That one Dude
You know what's great ? This place??So my car's key Fob died. All I needed was the battery. Went 2 different automotive stores and they didn't have it. But batteries plus DID. In and out in under 5 minutes.
-
July 2023 by jp269
I recently needed to replace my phones glass screen. 2 mths prior I'd had this done at a cell phone repair store locally. I wasn't happy with their work and wasn't going there again. I was visiting my local t-mobile store for another reason and asked if they knew where I could get my ph screen repaired. They informed me that "Batteries Plus" now performed this task. When I arrived I was pleasantly surprised not only did they have my screen but that they also were "Samsung" certified and I could have my replacement done in 45 mins. These guys are way better than the cell phone repair stores. ***(note: not all cell phone repair stores are bad. Just the one I used in the Regency area, was incompetent and untrustworthy)
-
May 2023 by Maur
Nicholas was very helpful, aswell as quick and efficient in assisting me with my Iphone XR battery, this is the second time ive came, and never been disappointed