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January 2024 by Keith Redifer
Nikki and Gina are awesome to work with and very knowledgeable.
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June 2022 by Valley Girl
I'm so glad I closed my account here!!!! PNC is HORRID and I will never do business with this sorry a-- so called bank again!!!!!!!!
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November 2021 by Michael Haner
Nice bank change I guess
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June 2021 by Pete Joseph
Great banking staff! They’ve always taken care of my family like their own for over 20 years.
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November 2019 by Glenn Miller
Horrible bank....never follow uo on anything they ate supposed to do...always a change of employees!!! Zero rating go to Credit Unions!!!!
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November 2019 by Walton Wade
Love Ms Kelly.
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June 2019 by Mike In Jax
Stay away from this bank! We had an appointment with Jessica to sign loan papers and she wasn’t there at the time of the appointment. We waited 15 minutes after the appointment and an employee from another bank said they couldn’t get ahold of Jessica. We waited about 5 minutes at the bank before anyone even acknowledged us. I can’t believe Jessica wasn’t at the bank at the time she had an appointment scheduled. Too bad I can’t give this place 0 stars.
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June 2019 by Mike Rodgers
Stay away from this bank! We had an appointment with Jessica to sign loan papers and she wasn't there at the time of the appointment. We waited 15 minutes after the appointment and an employee from another bank said they couldn't get ahold of Jessica. We waited about 5 minutes at the bank before anyone even acknowledged us. I can't believe Jessica wasn't at the bank at the time she had an appointment scheduled. Too bad I can't give this place 0 stars.
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February 2019 by Jules W
This is a good bank and the people are real nice and helpful.
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December 2018 by eksbdan .
Never hand a problem here after over 20 years
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June 2018 by Buboy Pecayo
These people here are professionals to handle your transactions... thanks to all guys...
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January 2018 by Riju Thomas
JP is great but I have had the worst experience of my life with this bank. I had paid off my credit card but they had send the money to someone else's account number?!? JP had fixed it later but it had affected when I had to get financed for my home. The branch manager is not very good. I did not enjoy my experience and I am very disappointed in this bank. I don't recommend it to anyone.
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January 2018 by M Bea
Horrible, horrible, horrible bank. The whole company and my individual bank branch. They don't take care of issues they promise to take care of. Instead I am told to go to the bank to take care of banking issues. When I get to the bank, I'm told they will take care of it, then as I walk out the door, my issue is filed in their round file cabinet and I go through the same thing again, and again. No one takes responsibility for follow up and someone else (another department) always needs to handle the issue. I am POA for one of their customers. It took them more than 3 months for them to enter the POA information into the account. They showed me how to deposit a check from a phone, but them then didn't add the option to the account. The account doesn't allow this type of deposit. I call the main customer service number and they tell me to go to the bank. I call the bank branch to see if it can get handled over the phone, they tell me to call the customer service number (who will tell me to go to the branch). Why wasn't this taken care of when I was at the bank 2 months ago, when they showed me how to do it????? Why can't I go into the account and add this myself???? Why must I always go through the bank, when they will never f/u on anything. Like I said, this is a horrible, horrible bank.
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December 2017 by Christopher Dockery
Terrible service from Karen angell, would not recommend. She handled the closing of my house very poorly and delayed just in time to go on vacation. I was given a closing date and now it's coming up on a week after that date. I have spoken to her manager and have had no immediate response of taking action against this.
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April 2017 by Raymond King
Seriously? 7 dollar check cashing fee from an account with this stupid a** bank? No wonder I left compass years ago and won a law suit for settlement against this joke of a bank.
