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November 2023 by Patricia C.
This is the worst car wash I have received ever. After paying $33 I had to redo the below missed items. The rims were somewhat shiny but all they did was spread the dirt around! First, there shouldn't be ANY dirt on the rims if the wash was working properly. The windows still had water stains, dirt, and leaves. I guess next time I'll have to do it myself or go elsewhere.
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September 2023 by Vern
I have recommended this car wash, but never again. I paid $43 plus tax to end up with streaks on the windows. Side window had soap suds. Also, didn’t receive an air freshener.Services: Auto interior vacuuming
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August 2023 by Lance B.
After a 7-day 2000 + mile road trip I took my vehicle to BEACHES CAR WASH, for cleanup on August 7, 2023. I paid $43.29 for The Works. When I left, I noticed some kind of film or streaking on the driver's side front window and took my vehicle back to have someone diagnose or clean the window. I spoke with Greg Johns, General Manager. He said the tint on that window was going bad, dipped a cloth in a bucket of water and tried to clean the window and declared that they never used anything but water on windows. I would have noticed window problems while on this 7-day trip.
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July 2023 by Madison M.
I won't be back. I've been a Scrubbles/Luv's user for years. Decided I wanted to splurge and go to an actual car wash and immediately regret my decision. It was such a half ass job. Crumbs, sand, and small bits of trash left in cup holders, under seats, and crevices around the gear shift. Something so easy to blow out with the compressor. Paw prints and marks left on the back seats. Again, very easy to wipe with a cloth or even vacuum??? Dust on the screen and on front head unit. Mud left on the bottom front fender. The windshield wiper area wasn't even touched. If i am paying $45 for a full service wash, I expect full service results. Do not waist your time and money coming here. I do not understand how this place is always so busy. Would never recommend.
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July 2023 by Cacci Hall
Best Employees Ever! I had an extremely flat tire suddenly yesterday as I was driving by the car wash. Two young men, Michael and Tucker were the best employees ever and went WAY BEYOND the scope of the job and changed my tire to my spare in less than 15 minutes! Then when I asked for their cashapp to send my thanks! they refused and said they didn't need me to send anything! Such a nice thing to do and didn't expect anything in return! thank you thank you thank you!!!
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July 2023 by Amy P.
I've been going here for years. I have tried a few others only to leave disappointed. Is it pricey? Maybe, but those drive through ones are as well-and my vehicle is never fully clean. Are they super friendly? Nope (well inside they are) they're there to safely maneuver your vehicle, wash it, vacuum and clean windows. They're not there to make small talk. If you feel the cleaning isn't up to par, say something and the manager will fix it themselves!! So....if you're looking to have a clean and shiny vehicle-head here. Heck go through the gift shop too, super cute items!! You won't be disappointed :)
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July 2023 by Joyalicious To the world
Due to a storm and power outage yesterday they were not able to finish my vehicle right after they started however when I went back today they had extra people working to get me in and out!! Carpets washed and let me tell you about the amount of dog hair they got out, great job guys!!Services: Auto detailing
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July 2023 by Jay Cooper
Once again, my faith in car washes has been renewed. They are by far the best car wash in Jacksonville, hands down.
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July 2023 by Jessica S.
Decided to treat myself today and got the deluxe car wash. Sunroof, gas pump area, and trunk were still filthy. my interior did not look any different then before I brought it to them. Everything was still dirty and not vacuumed. My back seat had dirt all over it after it was "cleaned" and was better before anyone touched it? Definitely disappointed..
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July 2023 by Hillary Hodgson
Absolutely terrible customer service and very clear the service has gone down hill in recent years.I had to remind the cleaner(s) multiple times to clean the rear hatch of my sedan even when I paid extra for it. This happens every time. There was also no air freshener in my car from my recent visit today. The car was not completely clean in the interior.Additionally, I accidentally left my sunshade by the chairs outside and only realized after I left. I called the main phone number and told the lady who answered to please check for it and put it inside so that I could pick it up after my current errand. She said they were busy and that she would not go outside and check or at the very least walk 10 steps to let another employee know. It would have literally taken her or someone else less than 30 secs to be helpful…This is the last time I’m using Beaches Car Wash.
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June 2023 by Susan Mullaney
Many people recommend this car wash. Today was my first experience there and it was very disappointing. I had The Works which is a $47 car wash inside and out. The only reason I gave it a 2 is because the outside looks good. The inside hatch area was not vacuumed at all, the floors between the seats were not vacuumed, the interior back and side windows were not cleaned. The dash, door etc advertised were not even wiped down. I was about to drive off but then asked someone to come look. They said "well we can't always get everything".Services: Auto detailing
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June 2023 by Patrick Jordan
STAY AWAY FROM THIS PLACE!!!!!! The cleaning staff was adolescent and unprofessional and did a poor job on the windshield leaving streaks all over, also the interior in general and the wheels where covered in brake dust from the poor cleaning job. This was a top notch car wash at one point in time not sure what happened. Maybe you should worry more about the quality of your employees and the job they do and less about being socially relevant.
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June 2023 by John Hardin
The last time I went to get my wife's car detailed was at that 'popular' car wash in Regency Square. It took them 2 hours and the job was half-a**ed.Fast forward to me declaring to never use that one again; when I found myself pulling into Beaches Car Wash and Gift Gallery on Saturday June, 17th. From the onset, the staff were friendly and affable, and as I went inside to pay for the wash, I found that the cashier was incredibly friendly as well.After the wash was done, one of the techs waved me over and pointed out that my wife's tire was nearly flat. He radio'ed the lead technician and then directed me back to the front where the attending technician filled the tire; not only that, he used his own pressure gauge to insure a proper fill.After having been in the service and hospitality industry for 35 years, it's refreshing to see that at least this particular business still believes in, and delivers top-shelf customer service.There's a reason this place has been in business since forever and this is it. Five stars. Two thumbs up. High-fives all around.Services: Auto detailing
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June 2023 by Summer C.
I had paid for the deluxe car wash, and was left with my interior being the same as when I came in. There was still trash on my floorboards, and dirt all on them still. I thought coming to a nicer car wash and spending alittle extra money would get me more than when I do it myself but I was wrong. Sweet workers but wasn't impressed with the money spent and which service I selected.
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May 2023 by Chelsea Griffin
This place always does a great job and the staff is super friendly! I'm wondering if the prices have gone up though? They always do a wonderful job though....just seemed like it was more expensive than the last time I was there.....:)
