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January 2024 by Shacorseia Lewis
I came on a Sunday and I had a horrible experience. They had attitudes bc I didn’t like the color that they recommended to add under the color I originally wanted. Then they kept trying to paint without a base coat, even after I asked. I do nails so I know that’s a no-no. When I asked for a 3rd coat on my big toe the tech got an attitude said something in their native language and all of them looked at me. She kept saying she gave 3 coats (which she did not) but even if so why is it a big deal to add an extra coat on big toe??? Never coming back! And the pedicure and polishing was mediocre at best!
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December 2023 by Jessica Zarate
Not only did I repeatedly tell the tech to make them thinner because they were so THICK. But he left all the acrylic under my nail and he left them all uneven! The color is so blotchy and he had the audacity to tell me that they always do thick nails there. Absolutely not true, I’m never coming back again. I’m getting these ugly things removed first thing tomorrow. I will be letting everyone know not to come here. $50 gone to waste!!Services: Acrylic nails
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December 2023 by Nika C
I normally have no complaints when I visit here. The workers aren’t that friendly but it normally do not bother me. As long as my nails normally meet my expectations which they do. I only sit at the station by the cashier it’s usually new people there and they usually very welcoming. However today I visited and was assigned to a lady whom had never done my nails before. She is at the station behind the station by the cashier. I was told to sit at her station, she was texting and aware that I was sitting. I sat there a good 5min she then stopped texting and sat down in front of me. As she started doing my nails (no greeting whatsoever). She then stopped and turned on a Chinese YouTube movie and started watching as she did my nails. She was filing my nails and looking away at the same time. My nails looked rushed. I’m big on customer service, a simple “hello” or acknowledgement that I was there would have made me feel welcomed. Therefore, I will never patronize them any longer.
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December 2023 by Lisa Kay Silas
This time, it was like medieval torture I'm sure my cirulation and lymph nodes have been cleared. The only man in the shop just wanted to crack dirty jokes and use fowl language. I won't go back here.
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December 2023 by Brittney Gambill
This place should not be in business. The nail technique, the service, it all is appalling. My first time to Jacksonville and to this nail salon and I walk in to the main guy (i think the owner) and he is cussing and yelling at not only an employee in front of customers but also yelled and cussed at a customer. I was shocked but had already been seated and started in my nails. The lady that did my nails was sweet but got offended when I asked her to make my nails more square because unfortunately they looked bubbles over and were slanted. The shape was half square and half round with the corner going at an angle. It just wasn’t even. I asked multiple times for her to try and even it out and she acted like she didn’t understand and didn’t want to help. The fact that I had to ask for her mail filler and do it myself is so shocking to me. I have never experienced this before in my life. If you’re looking for a nail place in Jacksonville. Don’t go here!
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October 2023 by Angelique Howard
This spa is located in the fresh market shopping center. I made an appointment, but no one was there when I came so I hopped right in for my pedicure.They did a good job with everything. I got the most basic pedicure with normal polish. I usually do gel but didn’t want to deal with the hassle of removal. It’s been a few weeks and the polish is almost perfectly in tact besides a few chips on my big toe. Pretty impressive for plain polish, especially since I left to go travel and was walking an average of 19-20K steps a day. The prices are fair too! I think I paid around $30-$35 before tip for the pedicure and I was there almost an hour. Definitely returning and making this place my regular.
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October 2023 by Leyla
This salon is bad. I went in asking for a very simple nail design and the man doing my nails said I probably couldn’t see the color I wanted on my nude acrylic base I picked out. So instead I told him to just do a black French…when he “finished” the nails, there was black nail polish still on the lower part of my nail and black polish brush strokes all over my nails. I told him to take it off and he started to get an attitude with me, which to a degree, I can understand, but it is not my fault that he left a mess on my nails. Once he took it off he was being very rough with my hands causing my pinkie finger to start bleeding. After that I told him to just take the nails off completely. Thankfully they did not charge me for the set I got done, but I will not be returning to this salon.Service: Acrylic nails
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October 2023 by Yazmin McGriff
This place is very misleading , nice on the inside but the staff is very rude and ghetto. On top of being unprofessional the wait is ridiculous. I booked an appointment the day prior knowing how understaffed they are, when I showed up for my appt they had me waiting for 40 mins and I still left with my nails untouched. No apology or explanation, I do not recommend not even for a pedicureService: Acrylic nails
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August 2023 by Taylor Beck
Kim did a great job on my acrylics and I also got a wonderful pedicure. The ladies are super thorough and the color selection is diverse.
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August 2023 by Amber Brown
I just went here today and I have to say I don’t even know how this place is operational. First off the customer service was horrible. Second they were so unsanitary. I watched them take the plastic out of one pedicure nowl after being used, not even wash/sanitize it and did not change the filter. just put another piece of plastic on there and started another pedicure. I know for a fact they at least supposed to change the filter. Person doing my nails was sticking the brush directly in the acrylic and they were doing acrylic on my toes which was extremely unsanitary. I didn’t see not one person pull anything out of the autoclave or any indication that anything was sanitized. I had planned to get both a manicure and pedicure, but after my pedicure I just decided to leave because I was not letting them touch my hands. This place definitely needs to have a visit from the state.
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August 2023 by Bliss Love
First time comming I’m so glad I got Maria she has a wonderful personality and after 7 years being in jax I finally found someone to shape my nails the way I have been wanting them every time I have to see a new nail tech she is my go to every time so glad I found her thank you Maria you the best Jersey girl!!!!Service: Acrylic nails
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August 2023 by Laura Bullard
I’ve been to this salon several times and always have a great experience. The service is always great and the ladies get me in promptly. Nina did a great job and was very attentive. I would recommend to anyone and will definitely be back!Services: Foot massages
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July 2023 by Tevy Martinez
A big forewarning to people wanting to go here, there is a language barrier present so PLEASE be patient and make sure to work with the nail technicians there. Customers need to have more empathy and patience. This didn’t ruin my experience at all, but I met some rude people who were getting their nails done who were yelling at the ladies because they couldn’t understand her.It was a great experience going to this nail salon. The staff were welcoming. I decided to the Royal Pedicure which was $5 more than the normal Basic Pedicure. It included some hot stone massage, different types of treatments that help with Callus removal. The only bad thing that I would say is when they were cleaning my feet, she scraped too hard and made my toe bleed. It was painful but not to the point where I wanted to cry.
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June 2023 by Emily Sky Rose
Just moved to Jacksonville and I’m super picky with my choice of techs so I was super nervous coming in here! I had called twice the night before but when I came in I was told there was no appointment and I hadn’t called. Nonetheless, the woman who did my nails, Maria Nguyen was absolutely INCREDIBLE. The sweetest tech I’ve ever had, went above and beyond for me, and I’ll DEFINITELY be back for more nails from her! Ugh just the nicest lady. Thank you for making my experience and my nails jaw dropping!!! Ugh even did freeform acrylics and the length and shape I wanted so perfectly ?Service: Nail art
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May 2023 by Penny Kevin
I will never go anywhere but Bellezza Nails Spa for a manicure. My gels last longer than any other salon I've been to The nail technicians take their time and pay attention to detail for a perfect finish. The most lovely staff with talents for design. Very relaxing and welcoming environment.
