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January 2024 by Jesse Dupre
Love phone and service cool lady great customer service..
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November 2023 by Peter Potter
My phone screen just went black. I needed a new phone. Called store at 3734 Blanding blvd, Dana answered, said she would postpone her lunch if I was on my way. Her knowledge and her customer service was refreshing and professional. A+++ employee. Got a new phone and she transferred all my info and got me back in business quickly. Super nice experience.
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November 2023 by Angelique Wilson
The rep was very attentive to answering my questions and helpful for solving an issue!!
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October 2023 by Chantilly
Dana T!!!!! She is AMAZING! I had issues with my internet speed. This Queen asked me 3 questions. Politely asked me to momentarily wait as she did her thing. BOOM 7.6 seconds later my internet has been updated and is flying as fast as Aladdin's magic carpet!! Thank You Ms. Dana! You have saved another customer and made us smile while doing so. THANK YOU!!?
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July 2023 by Ali Felton
Very disappointed told one thing when buying the phone when trying to exchange the phone told differently. Buyer be ware.
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July 2023 by Harley Sullivan
Customer service rep did everything to help us get what we wanted. Super awesome!
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August 2022 by Rodney Jones
Great Experience at this location! The staff are always incredibly helpful. I love my phone service and my local Boost Mobile!
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May 2022 by Mason Macsko
it is way too hot outside to not have working AC in the store. they’ve got multiple fans around their showroom and the lights are turned off which first of all gives the illusion it’s closed and even then the thermostat is still registering at 92° which is as hot as it is outside. the employees were sweating my pregnant wife almost passed out and we had to leave before she was able to finish trying to upgrade her phone. our customer service rep monica was great though so it’s unfortunate boost is losing money and cost this employee a sale credit because we were unable to complete the transaction. do better for you employees and customers.
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March 2022 by Ju Pet
Went in to find out why my phone screen was fading walked out with a new phone and timing is everything. Monica was amazing, friendly and very knowledgeable. So refreshing to have customer service at its best. My phone's screen was going so perfect timing being the 3g tower would not be supporting it after this month. This was a very easy transfer thanks to Monica!
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March 2022 by Lindsey Church
I heard my favorite boost rep from the Normandy store Monica had left, luckily I found her on Facebook and she let me know she was coming to this location. I came in because my phone was having issues making calls/sending text. She immediately recognized me and fixed the issue within three minutes. OUTSTANDING customer service I will only go where she is. So thankful she is still with the company!! or I would’ve transferred my number to a different carrier.
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March 2022 by Stephany Bailey
The girl working was so nice while trying to help me set up a new plan. The store was extremely convenient to my location and very clean, the atmosphere was very inviting and I didn’t feel hassled or overwhelmed to make a purchase. Karlyn was a great help and I hope to see her again!
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March 2022 by Mason Davidson
Went in really just considering my options for plans and spoke with an employee named Monica who was so helpful and friendly. She answered all my questions and made me feel incredibly welcomed, definitely the best experience I’ve had going into any mobile provider store.
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March 2022 by Mercedes Mancuso
Came in looking to get a new phone & case!I got both, along with EXCEPTIONAL customer service! Monica was so sweet, informative and didn’t hesitate to help me find the best deal for my budget! I’m so grateful I came into this location, thank you so much, Monica!!!
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March 2022 by Teven Pope
Had a great experience with Karlyn, she was quick to assist me with getting another line added. She was knowledgeable and knew exactly what was good for my budget didn’t pressure me or anything. I’ll be back for sure.
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March 2022 by Cindy Bell
On my second boost store I found Karlin an amazing sales rep. Helped my mother get her very 1st smart phone and helped me with issues I was having. She was ssuoersuper! friendly
