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November 2023 by Katherine Kemp
Jayla is fabulous! Go see her! She has been phenomenal in not only sale and service with my phone, but a claim issue as well! I just absolutely love working with her!
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October 2023 by Juan Lopez
The girl, Jayla, is very nice; but except for the one time I went in for information, they are never open when I go to sign up. I had asked if they were hiring, and they said no because they aren't busy enough. But how could you be busy if you aren't open when you're supposed to be?
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October 2023 by Shaniqua fisher
Horrible location they are super unprofessional they come to work when they want to they are never there ON TIME THEY ARE NOT THERE when they are suppose to and they talk about anything in front of they customers this location is TRASH needs to be closed or NEW STAFF
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September 2023 by Ryan harrison
Boost Mobile had me add the protection plan knowing full well the company Likewize device Protection is a Scam . Anybody that purchases this plan will never receive a replacement phone or repair I believe that the company is in cahoots with this insurance company because it’s no way the didn’t see the google reviews and bbb report. Do Not I repeat Don’t add the protection Plan it’s a scam
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September 2023 by Kohran “Stunna”
Best Boost mobile store in Duval. Thanks to excellent customer service!
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August 2023 by Damien Zelmer
Jayla is awesome she goes out of her way to help costumers get what they need to be sure that there device is working properly and she spent over three hours helping me out getting my phone to work
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July 2023 by Zishell Christopher
Their are the worst service I ever had the lie about things they say the don’t have your payment but they do and they just want more money. If I was you I would never go here matter a fact I would report them and RUN
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July 2023 by Tonya
This company needs to be more knowledgeable of what they are doing when collecting information and assigning people to an outdated system that we cannot sign into the account on an outdated system.. there should not be any reason why me as a consumer calls into a boostMobile location to pay my bill and cannot find my information in the system or cannot pull my account, When I have ongoing service with boost Mobile and cannot pay my bill because I'm not listed in the account correctly needs to be more training in each location when dealing with consumers in their money, poor customer service please keep an update your system with consumers when using service with boost Mobile
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May 2023 by Kyle Justice
Called my girlfriend off a different number, not happy with her review and said she got fired because of her prescribed medication she told her about.
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May 2023 by eric villarreal
Great customer service.
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April 2023 by Jess Marie
This is the nastiest Boost Mobile have been to ever. I was treated so badly. Go to any other boost. Roaches everywhere. Store is always opening late. They are rude and don't care about people. They wouldn't reply to me for days when I left am important item. I kept getting ignored and still am. I actually have a phone with Boost so it's just sad how they treat their employees/customers and how nasty the store is allowed to be. The desk area was so cluttered with trash I couldn't even work there, the lunch room was filthy, the place hasn't been cleaned it looks like in months and the trash was overflowing the first day I got there I was 15 mins early waiting outside looking crazy and the girl didn't even get there till 10:35 a.m. when she was supposed to be there at 10 a.m. and I was there at 9:45. Also the first day at the end of the day she had a friend in there that made me feel super uncomfortable, and this is just my first daythe second day, I couldn't bear to see the trash overflowing the way it was anymore so I took it out and that's when I seen the live roaches crawling everywhere I tried cleaning but they wouldn't let me the manager at the time told me not to because I was in training and then I go into the bathroom and there's no mirror the bathroom is disgusting. PLEASE DO NOT come here, if you want clean friendly service that respects you go to literally any other boost mobile.
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October 2022 by lettie green
I just want to thank Christy for always being attentive and helpful. She has literally made it easy for me each time and is always Good to talk to. She gets the job done and I’m very appreciative service was awesome
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August 2022 by Melissa Williams
Awesome service! Christie, the store manager is an amazing person. She is professional and helpful. I definitely recommend this store to everyone. Service at it's best.
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August 2022 by Vicki Chasteen
Very nice representative takes care of customers professionally awesome ?
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June 2022 by 12 12
Christie & Genesis were of great help of me setting up my phone. I wasn't rushed into a sale and was allowed to develop my own opinion organically. She took care to point out advantages and disadvantages and kept me engaged all while setting up my phone and case. I really can't think her enough.I want to thank , Christie again. Sorry if I mispoeled the name.I just wish I did this sooner.Sincerely,
