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October 2023 by Alexandra Cusse
I walked in here after just getting a gel mani at another shop that was peeling up and bumpy. They took a few minutes and took off the polish on my thumb and redid it with a much higher quality. I will 100% be booking my future manicure appointments here. They are friendly, welcoming, and from the one thumbnail they corrected for me, appear to have high quality work. Thank you so much for taking care of me!Service: Gel manicures
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October 2023 by Mecca Foxx
This was the best nail service I’ve had in Jacksonville! My nails came out perfect and my pedicure was amazing! A lot places rush the massage but Mrs. Ann took her time! I work long hours and today I feel so relaxed! I will definitely be back :)
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July 2023 by Holly Lawton
Mr Bill and Mrs Ann are the Sweetest most caring people ever!!! I give them a million star! Awesome people and Awesome Service!!!
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May 2023 by Kari Yakubisin
Anne is great. The reflexology foot massage is on point.
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March 2023 by Bri Williams
The employees here are nice. However, they are super overpriced for the services and I was waiting literally 30-40 minutes just to get my nails soaked off and in between another customer and I the employees didn’t wash their hands. and for them to charge me $20????? Makes no sense. Once again customer service is great but I’ll be going somewhere elseServices: Nail cut & filing
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January 2023 by Ly S
The first picture was what I showed of how I wanted my nails. The first yellow flag for me was the clear base but of course I’m not a professional to question it. I noticed one of my nails were crooked, I asked him if he can fix it and he did but it ended up being shorter than every nail. I didn’t notice it until he started putting the white paint for the tip. It just looked like a basic French but not like the picture. I showed him again and mentioned how it looked different. He tried to explain that it was my nail. I didn’t understand how. I tried to explain to him about the undertone is different. He didn’t understand, maybe cause he didn’t want to start all over. So I was like it’s fine, I asked if he can even it all out at least and I’ll keep it how it is. He ended up making another nail (my thumb) crooked. I said you fixed the other nail but now the thumb is crooked can you fix it and I can tell he was getting annoyed. He tried fixing it and this is the end result cause I just ended up paying and ended it then and there politely. Nice people but I apologize this is something very simple.
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January 2023 by Earlean
I had a great pedicure from Ann. BT Nails offers a relaxing environment and provide a quality service! Thank you Ann ?Service: Pedicure
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December 2022 by heavenly
I'm getting married tomorrow and got my nails done here yesterday. My gel polish has already chipped. I will never recommend this place. Garbage.
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August 2022 by Kim G
I am so excited to have found BT nails! Ms Ann and Mr. Bill run a quality caring salon I have been through several since coming to the area and none have come close. I won't be going anywhere else. They listen to exactly what you want, take their time, and do good quality work. Highly recommend!!
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August 2022 by Dena Clark-Carmouche
Been coming here for a couple yrs now. And it’s always welcoming and the service is GREAT!Services: Gel manicures
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August 2022 by Nat I.
Came with my mom as a walk in on a Wednesday evening and had no issue getting seated ASAP! Family owned salon and the couple-owners were the sweetest. Absolutely so nice and so funny. There is a plastic cover separating you from the technician, very COVID-cautious, so that was awesome. (Plus they were both wearing masks) They do well to take their time and give great service. I did the #4 pedi with gel polish, and my mom did the #4 pedi as well - plus french tip mani. The massage and hot stone felt AMAZING. Our polishes came out so crisp and vibrant! And the price for it all was reasonable. Will most definitely come back! Thank you for being awesome!!
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June 2022 by Sasha
I was here the other day and I’m extremely happy with my nails and the service I received at BT nails. Anne and Bill are such friendly, warm people, who are efficient and masterful at what they do.I always get simple gel manicures and pedicures, but you’d be surprised how other nail salons can mess that up. Not BT! I only went in for a gel manicure because I didn’t have enough time to do my toes, but I look forward to returning and being a regular customer here. I felt that my nails were handled with care and that they are beautiful and made to look exactly how I like them!Thank you BT nails!
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June 2022 by Tashauna H
The only place in Jacksonville that I will come for a mani/pedi service, Mrs.Ann is the sweetest! Her and her husband provide the best customer service!
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May 2022 by Jazmen Brown
I love it here!! Ann and Bill are very personable and pleasant.. they take care of you professionally and give you that homey relaxed feel as well, it’s appointment only mostly so my sessions are always quiet mostly and focused on me in which I love ?. Mom and pop shop and energy.. again I love it here -Tori ? it helps that they build a relationship with you as well ??Services: Nail art
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May 2022 by Cheryl Simmons
I loved this place!!! I haven't had any better treatment anywhere else like I had here!!! This was my 1st time coming and I will diffently be returning!!! The place was sooooo relaxing and pleasant while the service was being performed and the prices are fantastic for all that you get done!!! No complaints here!!!Service: Gel manicure
