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October 2023 by Rich King
I’ll never go back to this place. I paid $37 for my Tahoe to be cleaned. I expected a thorough cleaning for that price. It was ran through the car wash and the exterior was wiped down. The interior cleaning was absolutely terrible. Hair, dirt, etc. was still left as if nothing had even been cleaned. What a PISS-POOR JOB. Radio screen never wiped down, window buttons were left with dirt on them, the leather seats definitely weren’t cleaned, they didn’t even touch my cup-holders & the carpet was still dirty when I got in. I decided to take the “L” & move on with the rest of my day. I’ve lived in Mandarin for 35 years & have used Bubbles many times in the past. Yesterday was the last.
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October 2023 by Haris
Great experience. Washed the car great, were very fast & efficient and listened to my request about skipping tire shine. 10/10 would go back againServices: Auto detailing
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October 2023 by Heather B.
Simple put, DON'T WASTE YOUR MONEY! I have been using Bubbles Car Wash for years. Unfortunately, I believe they are now under new management. The past few times I've had my car washed I noticed that the quality of work has taken a turn for the worst. However, the icing on the cake was this past weekend, I witnessed the manager yelling at a petite woman who was very calming explaining her dissatisfaction with their work. The manager made everyone so uncomfortable including his own workers. No thanks! I'll be taking my business somewhere else.
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October 2023 by Autumn B.
The manger went ballistic on me, getting in my face, raising his voice, and saying insulting remarks because I asked for some touch ups to the sloppy job his workers did. I asked about the sign that says they have a 100% satisfaction guarantee, to which he told me his team fulfilled 100% of the job I paid for. I disagree. I left with my car dirtier than when I came. I would not recommend this place for anyone. It has been my car wash place for years. It must be under new management or ownership. What used to be good work and customer service has really gone away. They are friendly inside, but do terrible work outside. I literally don't even feel safe being there anymore. 100% don't waste your time and money.
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August 2023 by Randal Catanese
I am absolutely done with this place. At least the last 5 times I get a wash and ask for the Guardian Gold to be added. They put it on the ticket and charge me but from so many times of it happening and they resend it through, I now video when it comes to that point and it does not get applied. I complain then they apologize and send it through again. The prices have went up and yet the quality has gotten worse with cleaning bugs off of the front to interior. Finding another place to go here on or will just start washing it myself.Service: Auto detailing
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August 2023 by Jacinto Cruz
Buyer Beware - Buyer Beware$19.99 doesn't include soap of any kind just water!! How many patrons have gone thru their car wash & are unaware that they’re been robbed? Mr. Bubble-less SHAME ON YOU!!! It’s just Criminal. The manager which is the owners son told me that if I wanted soap I had to spend more $$ by picking higher level than PREMIUM LEVEL. Really???SHAME ON YOU - YOUR STEALING FROM THE PEOPLE!! Donna Deegan should be made aware of this inJustice to the people of Jacksonville.
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July 2023 by ST7
Outside of the car getting run through the car wash I’m not sure what I just paid $36 for. The interior was halfway vacuumed and that’s it. Nothing on the inside was wiped down. Nothing was dusted. The inside of the windows/windshield wasn’t cleaned. Seats or side windows were not retuned to the original position.I won’t be returning nor recommending.
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July 2023 by rodney thomas
I regret taking my car here. The front of my car was not cleaned at all. I mentioned it to the guy working on my car he said it was to hard to get the dirt off. My mats were not washed and trash was left of the sides of my seats.
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June 2023 by Jack Page
Best car wash this side of the Buckman. They always do an amazing job with my car. Prices are reasonable. There are car washes closer to my home but I will gladly drive the extra miles for their quality service.
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May 2023 by Alexandra Contreras
This is the best car wash I have ever been to. The workers here are so helpful and actually truly care about the work they do. The owner is a kind and generous person. I went to the car wash for the first time this weekend with a rather specific problem, and the service I received had exceeded all of my expectations. If I could give this place six stars I would. I will never forget my amazing experience here, along with the owner, and who the workers who contributed.Service: Auto detailing
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April 2023 by Pollie F
Just went there to have my car washed and “detailed”. They did a decent job with the exterior, but probably need to use lint free cloths on the inside. I had to take. Microfiber and wipe all the lint off. And they don’t really detail your car. I got the most expensive option and there were still crumbs in the cup holder. I’d go back, but not bother getting the most expensive option. They are fast!
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March 2023 by Rutha L
Today was the absolute worse experience I have EVER had there. I am a loyal customer and generally get upgraded carwashes on my vehicles so I expect a certain level of service. My cars are never that dirty a few bugs and regular dirt and pollen. When I say the gentleman tried to return my vehicle with half the same bugs I drove in with o was livid! Totally unacceptable! Yes, I spoke to the manager and he helped fix the issue but this rarely ever happened before. Just horrible service today. Sorry can't lie. Even after that I get in and my car is still looking like it was cleaned by me and not professionals. I gotta think about continuing this service in the future.
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March 2023 by 3-gens (3-gens)
After the 40$ Bonanza, wash, wax, vacuum, etc. Windshield used with dirty rag smeared badly. I got home and saw what pics revealed. I use a wet towel and removed it, just water. Last two times have been disappointed after decades of going there; sadly service is not the same. Won't returnServices: Car waxing
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March 2023 by Ms Perkins
Just left here and noticed my rim was scratched and dented. Paid $30 for a car wash only to see that. I Understand they are busy but be mindful to take care of peoples car when in your possession. This was not there before my car went through the car wash. I only tipped the lady because she took her time to detail. But I will not go here again. I should have read the reviews.
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March 2023 by Barry W.
Been awhile since I came here. Service went down under new ownership.Half the people working there can't speak English now and they are very lackadaisical in their work. I was very disappointed. I had full service and only 2 guys worked on my vehicle. They were done in like 15 minutes. All the tires were half done, and many dirty spots were missed on the vehicle. Never going back. The original owners made sure everything was tip top, but now, no one cares and they hardly understand you when you try and talk to them.
