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November 2023 by Tyler Thompson
I’ve been going to Butler Animal clinic for several years now. They are really good about getting you in on a timely manner, as well as having friendly staff.Not a fan of Dr. Cook though. He talks down to you and he is always pushing you for that extra dollar, prescribing food that he’s incentivized to sell that never seems to help, and recently stating that my dogs are too aggressive to give treatment for. I am not sure if there was a bad experience where someone got bit or something, but in my last visit my dog made a whimpering noise and was a little squirmy, but he showed no teeth, no growl, and dr. Cook took that as my dog being too aggressive to put some ointment in his ear?? He said he needed to sedate him. It’s always some sort of plot to get extra money. The one time he had a little growth on him, and they said they would remove it for $800. It literally fell off two weeks later. .You cannot walk out of here for less than $200. Not even for routine checkups, he will try to do some sort of test on your pet that costs you.I do not recommend. Enough was finally enough for me, I made the switch to another vet.
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November 2023 by Taylor Gabbard
We originally took our yorkie here just for a check-up and shots when we first got him, but now I couldn't imagine taking my boy anywhere else. The entire staff is so friendly, listens to our concerns, and loves our pup as if he was their own. I highly recommend Butler Animal Clinic!
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March 2023 by Alicia Calhoun
2/25/23 First time Visit for a physical exam. I was referred here by 2 different neighbors for their pricing (dental services) and pleasant office staff. I wasn’t disappointed. Next week my baby gets a much needed dental cleaning. I’m hopeful that all goes well with the procedure. Mostly that I’ve found a vet that can meet meet and Maxx needs.
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February 2023 by Carrie Labous
Butler animal clinic is one of the best vets I've visited staff and Dr answer all questions am never rushed am seem like they truly care I would highly recommend them to all pet owners...my friends are happy here too
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October 2022 by Catherine Pagett
Butler Animal Clinic is the best. They have helped my animals for years now and I'm so grateful to them. If it wasn't for them I don't know what I do. I was distressed about a puppy and they eased my anxiety my stress and helped my little puppy to get better. You have any issues with your pet this is the place to go.
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October 2022 by DeGo Caloah
Not happy on my experience at the clinic. Doctor does not communicate and seem to not care for my pet. Suggested right away that my pet need x-ray. Without giving me a digital copy for my keeping. I'am not happy with this clinic. Staff is good but Doctor does not have good vibe with my first meeting with him. Will not recommend this clinic to animal lovers.
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August 2022 by Bill Taylor C.
The office and veterinary support staff are wonderful and extremely efficient and responsive. Dr Cook obviously has a lot of experience and is very understanding with pets and owners.
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June 2022 by Tiffany Layson
The staff that works with Dr Cook are wonderful! Super sweet and knowledgeable girls! Customer service is top notch!
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June 2022 by Christopher Peneguy
Really Great Staff! They truly care. Compared to my prior Vet who has a rotating door of staff the size of 20+ people and owning several clinics. I rarely had a chance for him to physically view my animal. I also had several bad experiences (San Marco Animal Hospital), so I have been on the lookout for a new vet clinic. Having my senior pet evaluated by a small staff who by my research is pretty permanent at the clinic. They also watched him for the day while I was at work post his appointment which was super helpful. I really loved how Dr. Cook took the time before leaving to discuss my pet's exam. Overall, really great experience. The vaccinations for life is a great deal too.
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June 2022 by Edgardo Trupil
Not happy on my experience at the clinic. Doctor does not communicate and seem to not care for my pet. Suggested right away that my pet need x-ray. Without giving me a digital copy for my keeping. I'am not happy with this clinic. Staff is good but Doctor does not have good vibe with my first meeting with him. Will not recommend this clinic to animal lovers.
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June 2022 by Christopher P
Awesome Staff! Great Value! Unlike my other clinic, they are not about the dollar being made on your pet's visit.
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January 2022 by Krista Sensing
I needed an appointment set up for my cat who was sick- they were able to see me the next day which I loved. When I go there the front desk girl and the techs were very nice and loved on my cat Molly. My complaint is not with the staff but with Dr. Cook. He came in and immediately started just feeling on her- he didn't introduce himself, he didn't ask me any questions, he didn't try to pet her to make her feel more comfortable- he sucked. His 'exam' lasted like 2 minutes and he wanted to get blood work to figure out what was wrong with her- which i said okay to since I'e had blood work done for her many times in the past since she's 12 years old. Then the front desk girl came in to go over pricing with me for $400+ for the entire vet visit- THAT"S WAY TOO MUCH! I told her they could do everything but the blood since it was $250- again this should not have been that high, you can get blood tests for more than 50% off at other vet offices. Dr. Cook then came back in and asked if "we were okay?" What? I told him, "yeah we're fine, but I'm not paying $250 for blood work." He then just gave me a med for my cat saying it might work and I paid $138 for basically nothing.When I left I called Coastal Vet Clinic and asked what they charge for the blood work Dr. Cook wanted to do and they charged $112 (less than half the price Dr. Cook wanted to charge). I took my cat there that afternoon for Coastal Vet Clinic to check her out and they were much more friendly the Dr. had a very nice bedside manner and was able to address my cats issue without blood work actually. And she is almost back to her normal self.I will never step foot into Butler Animal Clinic again.
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December 2021 by Kuchisake Onna
Me and my roommate have 4 cats, the people here are so kindhearted, heartfelt, informative, very professional, and overall the ONLY place we will ever go to. If there are charges and you have questions, they will have answers. They give you every possible choice, and chance to do what is best for your animals. They are very well educated and very helpful with questions you may have. I 100% recommend this place and wouldn't have anyone else.
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December 2021 by erin hall
First time needing a Vet. Extremely happy with my choice! Entire staff is very friendly & was great with my cat! Highly recommend
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October 2021 by Jan Irey
Excellent service. Bella just had her teeth cleaned and they notified me and kept me informed of her progress. Dr Cook called himself when the procedure was over. Highly recommend this clinic.
