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May 2024 by Ochirdari Dorjsuren
We ordered last minute cloth for the baby and it came JUST in time as we are flying out abroad. Picked up on the way to the airport. Thank you so much Emily and rest of the team for helping out so diligently.
Always friendly and helpful staff when we visit the store. Clean and organized.
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July 2023 by Samantha Shields
Very nice store, clean and well stocked with a very nice and knowledgeable employee.
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June 2023 by Walid Sajed
Good place
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June 2023 by Jennifer Pineda
You find more variety than in other Carters stores
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June 2023 by Shanay H.
baby clothes shopping for baby clothes always fun, but they didn't have a lot of boy swim hats at all or one piece swimsuit with opening at the end. I do love their double zipper
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June 2023 by Faith Ibones
Awful customer service. As someone who has experience in customer service and retail, I was baffled by how rude the employees were. It is one thing to not greet or offer customers help (our group was the only one in the store), but the employee actually scowled at me for asking to check out after I stood in line for a long moment and could clearly tell she was ignoring me. The horrible customer service is not worth shopping here.
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November 2022 by Maria Marin
I had a problem with an order that I made online, the girl kindly told me to go when the supervisor was there because they couldn't find my order, and yesterday I went and the supervisor was super hateful, she breathed deeply as if she were telling lies and a super bad treatment at the end of my order he was just not doing his job well. and neither an apology nor a thank you nor bye he just threw the bag and left. super rude and impolite.
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August 2022 by Evan Guthrie
This Carter's location in Jacksonville is a great place to go for quality clothing for a good value. I have been impressed with their selection here.
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June 2022 by Susan Mullarkey
Went inside so don't know how the curbside works but in was a good experience.
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September 2021 by Susan Mullarkey Mullarkey
Went inside so don't know how the curbside works but in was a good experience.
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March 2021 by Pat LaGreca
Good place for basics. One of my regular stops when outfitting the kids.
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October 2020 by Valerie Fain
Always great experience! Great customer service and selection.
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September 2020 by Raneem Alabboud
I love this store It is my first stop at the town center and i always find what i’m looking for Great customer service they are so helpful and friendly
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June 2020 by Athena B.
I've ventured into Carter's for the first time today to do a few returns, after having our first baby. I was greeted warmly by a lovely woman named Marisol and she was extremely helpful! She help me find each of the items that I was looking for and then quickly and easily processed my return, so I could jump back in the car and get home. She was very friendly and very efficient! The store was extremely clean and everything was very easy to locate. I cannot wait to come back hopefully in the near future. *Definitely check out the clearance area, there is a plethora of items and every size possible!!
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June 2020 by Melissa G.
Store is clean, organized. Staff helpful, friendly and courteous
