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February 2024 by Austin Rolland
Sometimes you can get a deal.
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October 2023 by Moises Ruiz
Called ahead to ask beforehand if they bought iPhones with ATT carrier.... Man on phone with me stated they did. Went all the way to the store and now they don't. Take them. Waisted my time, gas and money. Horrible customer service
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October 2023 by Jason Roszel
Cash America on Normandy Blvd. Is the worst pawn shop in Jax.Don't waste your time they are rude have no knowledge and unprofessional
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October 2023 by Jose Fernandez
I will never go back to that place, and I do not recommend this horrible place at all. When I first went to that place to pawn my gun, the employee who helped me was very helpful and friendly. However, after two weeks, when I went to pick up my gun and complete the background check, the manager gave me a faulty laptop with a faulty keyboard, causing me to make mistakes on the application. Also, obviously the background check was in English and I'm Hispanic so obviously sometimes I confuse it with English so when I asked this manager for help, this manager got my question wrong and instead of helping me, this manager gave me a different answer , a strong mockery and severe scorn which embarrassed me in front of everyone and also had some bad attitude towards me. Clearly this so-called manager needs to grow up and act like an adult, plus the manager MUST serve as a positive role model to all employees in terms of providing excellent customer service.
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July 2023 by Broc Gomez
Kenny and Sean and Travis are amazing and help out when I need answers they were awesome on selling me a gun that fits me and understands when somebody’s new at buying a gun they all took the time to help me out and it was not rude about anything they push me in the right direction and I appreciate all of them I do suggest everybody to go bye and say hi to them and buy stuff from either one of them they help and they understand thank you to all of them
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June 2023 by Joshua M.
The manger off Edgewood avenue by the captain D's. Does know how to tell white gold and platinum. She scratched my necklace that's 14kt White gold and told me it's silver. She believes to test it you got to scratch it and if it don't look like yellow gold where you scratch at it's silver. I don't know how she a manger there if she can't do the gold the right way. So if you don't want your gold scratched up and told it's silver don't go here.
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February 2023 by saketa Burgess
Terryl was so helpful and nice i would definitely come back again
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October 2022 by Bryan Pfeifer
They sell broken and defective products and won’t give you anything for what your trying to pawn let alone look at it. This place used to be well run. Parking lots empty for a reason!
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April 2021 by stephen smith
Employees were rude, im guessing they didn't want to help anyone because they wanted to go home.
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November 2020 by Eppilena Davis
Great staff and good products.
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September 2020 by Royal Street
Very rude, bad customer service, broke my tv and did not call me at all when my replacement arrived.
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April 2020 by Jacquline Bond
Will never go back!
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April 2020 by Destiny Alamo
I came into the establishment in search of a Wii U controller. Upon entering not one associate acknowledged my husband and I. We waited for one associate (with head scarf) to finish with her customer while another woman walked around us while we were waiting and didn’t ask us if we needed any assistance. After the woman at the register finished with the customer she took a phone call and continued to pretty much ignore us. After she hung up the phone she proceeded to her next task leaving us waiting. By now it’s been about 20minutes. Very poor customer service.
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April 2020 by Dustin Hostetler
Act like a know-it-all they don't know anything and rud
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April 2020 by Samantha Ivey
The worst customer service
