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January 2024 by Tenaya George
Very clean store, the items are a little dated but that's okay. Definitely a store for an older woman.
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October 2023 by Tricia Dunlap
The only reason I visit this store is for the shoes because the clothes r ugly old fashioned n not my style. Customer service is rude n disrespectful. Stop watching n running towards the door whenever u c black woman leaving. Check the Chinese chic u got being security it’s not cute.
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July 2023 by Kathy Williams
I’ve been shopping at Cato, for years, however not at this location, I went to this 103rd, and my experience there was horrible, the customer service was zero,very unpleasant, from the beginning,I was looking for the petite section, I asked the lady behind the counter, do you have a petite section, she replied No we don’t have a petite section, I said oh you didn’t, I usually shop the petites at blanding, she really got ugly and said this is not blanding store, I can see that, after I had gone into the dressing room twice I ask do you have a moment to let me in the dressing room, and her reply was truly unbelievable, she said in a very harsh tone, do you have anything else you need to try on, not clear as to why she asked that, to make sure I heard correctly I asked excuse me and she repeated herself, I asked what’s the reason for asking that is there a limit?then she said I asked you a question, I again asked what’s your reason asking me, I understand that I’ve been in there twice is there a limit? Then that when she said we’re closing in 30 mins, i said you could have said that I can’t read your mind she began raising her voice, and ask the other lady could she come take care of me, I then said no thanks, I will never ship here ever your customer service is very poor, i don’t understand how she’s in a position of working with people and not display a certain level of customer service, I’ve been a nurse for over 30 years, and through out my career, I’ve had to Exercise a level of not only customer service, but Professionalism as well, and she did not display neither one, again I’ve been shopping Cato for years it’s one o my main credit cards I use the most, but I will never again shop at this location, EVER!
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June 2023 by J R
I’ve been shopping at this location since I was a teenager. CATO has a wide variety of fashion styles for professional women. This store is always well stocked and every item has has lasted me for many years. I love their seasonal rotation of styles.
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May 2023 by Noname Noname
She greeted everyone that came in instead of me. What was the problem? Poor customer service
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May 2023 by Crowned Levi
She greeted everyone that came in instead of me. What was the problem? Poor customer service
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April 2023 by Shenavian Burns
Cato fashions truly solved my issue. I had a funeral to attend with last minute color preferences. I went to Cato and ALL my needs were met! The prices were great, the selection was perfect and Tracy and her manager was AWESOME! Best customer service ever! Thank you both so much!
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April 2023 by LadyCath
I enjoyed shopping here. I found 2 deals going on for beautiful & stylish sandals.
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March 2023 by R Windgassen
The store is very pretty and customer service was great, very friendly and entertaining.
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October 2022 by Diane Wood
103rd street location. Very nice sales lady.
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July 2022 by Shannon Moore
Great clothes no dressing room
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January 2022 by Isabel Perez
I always find something to buy and the prices are very good ...
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November 2021 by WogDT Jville
The new store hours are ok. I love the customer service and prices at 103rd St store in Jacksonville Florida.
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September 2021 by April Kerlew
A sign on the door said they are closed for maintenance until further notice.
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June 2021 by WAYMOND WATSON (Mr Watson)
Nice selection