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March 2023 by Google user
ATM is closed at 8pm. Doors are locked
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March 2023 by A Sanders
ATM is closed at 8pm. Doors are locked
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August 2021 by Ocean D.
I noticed that my review i had written was somehow deleted so here is this 1 star back. Opened a account but employees are very rude. Makes sense for the location i guess.
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September 2020 by Sonja S.
NEVER USE THEIR ATMs. AND DON'T BANK WHERE PEOPLE BEHAVE CRIMINALITY. I have an account with a different bank. I used a Chase atm and requested 200 dollars from my bank. The machine made sounds like it was counting money, then told me to take out my card. It took the money from my bank plus charged me 3 but didn't give me any money. I have a recording proving what happened but the bank won't give me any information on the counts from the atm and won't do anything to verify my loss to refund me. Banks reconcile atms daily. To not give me my money back is theft. To make me wait 3 weeks to check to see what happened is ridiculous. I'm so glad I have a video of the entire machine during the transaction proving they stole my money. Customer service was useless. They said my bank had to fix the situation. I guess I'll need to get jaxnews4 and the police involved.
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December 2019 by Jason B.
Had a really good experience opening my accounts here. Staff was friendly and patient with all my questions.
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October 2018 by No T.
I had to close my checking account due to fraud and went into the branch 30 minutes before they closed and was told I had to come back the next day because it took too long to take care of, are you kidding me??!!! . That night more fraud happened on my account DONT GO THERE. They need to fire or re-train their staff to better take care on the customers that use chase as their bank. Felt like they wanted me to leave as soon as I arrived. BAD BUSINESS
