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February 2025 by Cole
This bank is useless. There’s a few to do any and every little thing and worst of all I put a check in my account and it’s 5-7 business before it’s authorized through my account. Needless to say I will be closing my account with Chase bank and going else where
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February 2025 by Jessica Williams
Whitney is the best chase banker I have ever had the pleasure of working with. I appreciate you taking the time to spend with my husband and I. Thank you!
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January 2025 by Rob Huffman
Teller was very friendly. There was no line. I was in and out in a couple of minutes. Plenty of parking.
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December 2024 by Scott Drescher
I called to ask whether the branch can perform a specific bank service I need and the recording says they don't have anybody to answer the phone, can't take messages and to call the 800-number. I called the 800-number, who told me that they can't tell me whether the branch can do it - - call the branch. Idiots.
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October 2024 by Manish Agarwal
Great service and amazing team.
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April 2024 by Bailey Vallot
I do not feel like the valued customer they say I am with this bank.
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February 2024 by Darian Jarrett
Always fast, friendly and easy to work with!
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October 2023 by Timothy Pemper
Sarah Watson is a real credit to Chase Bank. My wife and I spent nearly an hour in her office and received some great investment tips. So patient and friendly.
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September 2023 by Deanna Smith
Never been in the Branch, but the recording says their hours are Monday through Friday 9am to 6pm, closed Saturday and Sunday. Google says Drive-Thru is open until 6pm and lobby closes at 5pm. We'll for someone not from here, that drives all the way up there at 5pm to make an urgent deposit, to find the lobby closed and NO DRIVE THRU ANYWHERE ON THE PROPERTY!!!!. Get it right people, you're either open until 6 or you're not, but change the message on you're recording. And yes, I verified the address I was at. Also, how does Google have Drive-Thru hours and you don't have a Drive-Thru? A drive-up ATM is not the same thing.
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July 2023 by Wyatt Sanders
They took my money ?
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March 2023 by Julie H.
Sad to say I took a friend into open account they say card would be 3 to 5 business days it took over 15 days while at the bank we tried to online bill pay access and it locked them out. The banker said oh, when you get your card, Call activate it they can help you. So that happened try to call and activate it they won't activate it they want you to go back into the bank with your two forms of ID so wait a minute you have your account number they have your social you have your new debit card and you can't even make a phone call to correct an online banking issue. Worst service ever put your money elsewhere. Chase needs to really get it together. I will never refer another person.
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July 2022 by Claire Boo
Stephanie was absolutely amazing !! Answered our questions and more
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July 2022 by GM St. Johns
Stephanie was awesome! Knew her stuff!
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January 2022 by Etymology of words
Terrible customer service, and I expect bare minimum wherever I go. To not even get a smile and a “I can help you” atttitide is really unacceptable.
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November 2021 by Nathan Nunya
The staff here couldn't be more friendly and accommodating. Always greeted with a smile.
