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January 2024 by Shelby Luckel
I have been with Allstate for many many years, but after my experience today, I may be taking my business elsewhere. I went in to pay my premium and was helped by Ramona. Sometime during our exchange she started talking politics. At first I gave benign responses but she continued to press on and disagree with every thing I said. Thats fine but not when I'm in your place if busines. I got more and more upset the longer I sat until she finally gave me my receipts and debit card back. And as I was leaving I said one more thing, and she LAUGHED AT ME ALL THE WAY TO THE DOOR! This is not ok and not how you treat customers. So I'll be checking around for another company as I don't want to spend my hard earned money where I'm going to be ridiculed!She should be fired but I'm sure she won't so good riddance.
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March 2023 by Jd Blaine
I found Amanda through one of the Neighborhood apps. We had been having issues getting homeowners insurance on a “new to us” house, with previous brokers giving us the runaround, 3 different quote totals from the same company (same person, too, I believe), and a list of other turn-offs.My wife and I both work a lot, so getting or taking phone calls isn’t as easy as it should be (which is another turn-off from the other companies). Amanda did not only provide us with a quick quote, with accurate info, she was also very patient while we were working on getting just a simple few minutes here and there to reply to her. She was very easy to talk to, understood our “situation”, and did her absolute best to get us insured with our needs.Whatever Amanda gets paid, she definitely deserves more…if there were a way to tip her, she would’ve gotten a good ole’ fashioned New York City tip from us (we’re not from New York, we just know how they tip for good service).Thanks again, Amanda, and we look forward to doing more with you in the future!JD & Ashley
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March 2023 by Wil Hodges
Great office!
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December 2022 by David Jimenez
Is it's the old rollerdrome!!
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October 2022 by Gisselle Martell
The best agency in Jacksonville ?
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May 2021 by Voria Lancaster
I have been with Allstate for over 20 years they have always been professional and attentive with any and all my concerns. In addition to being there and bringing resolution to any issues that have come up. Excellent job...
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March 2021 by Ann Chinn
Staff are always accommodating to any inquiry.
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November 2020 by Mike Tretick
Finest group of people I’ve ever had the pleasure of doing business with. I have been with one agency all of my adult life and that is for a very good reason. They treat you like you want to be treated.
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May 2020 by cheri cordle
Great group of Agents, knowledgeable, helpful and down home friendly.
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January 2020 by Bo Cordle
Excellent people, outstanding products and services, I have for all of my Cars, homes, boats an motorcycles.
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December 2019 by David nulook
Great insurance company! Family has been doing business with them for years. Friendly staff and if something is not right will go out of their way to best assist you. Defntly recommend them if you are looking for a good agent to insure you and your family.Thank you
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December 2019 by Bill Rivers
ALLSTATE INSURANCE NEVER HAD ANY PROBLEM WITH ALLSTATE ONE OF THE FINEST INSURANCE AGENCY IN NORTH FLA. KEEP THE GOOD WORK UP CLIENT CRAWFORD RIVERS .
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December 2019 by Ron White
Agents answer all my questions and seem to be always ready to help