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November 2023 by Breyana M.
Decided with my husband it was time to retire our car and look for a new one. Came to this dealership and was switched about 3x different car salesmen, they were very rude and atleast let me look at the car I was interested in, through the buying process the manager would scream and shout at the person helping at us and was very dehumanizing towards him I could never imagine working in that environment with someone screaming at the top of her lungs and degrading me infront of customers. This was the first time my husband and I were purchasing a car and it was such a horror show here. Ultimately the manager came up to us and asked us to leave because, "she didn't have time to waste". We ended up purchasing in duval Honda and got the exact car I wanted within the price range wanted along with financing through them. I tried to contact this dealership to let the manager know what happened but somehow he is always unavailable. So hopefully this review is seen and will fix the issues here at coggin. I feel so bad for our salesman having to deal with a manager like that along with that we had to travel so far to get what we wanted.
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November 2023 by Justin D
After spending 1,000$ on services for my vehicle, it chaps my a$$ being asked to donate to HBCU. Come on guys? This will be reported to Honda corporate. A local Honda dealership has no place requesting such donations whether you’re diverse or not.
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October 2023 by Julie Delgado
Nick Daniel’s was amazing! I needed a car today and he was able to get me in one ASAP! Great, fast, and reliable customer service :)
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October 2023 by Al I.
Very poor service. Not good choice. Do yourself a favor and go somewhere else. They do not bother to try to improve.
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August 2023 by Gerry Ahn
Salesperson Matt on the ball when following up on our call to sell our 2018 used Honda CRV. We were offered the price quoted on the phone. Excellent service and follow through.
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August 2023 by Cierra Warren
Everytime I get my truck serviced it's easy and takes less than an hour. They are very nice and great deals on maintenance ?
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August 2023 by Carmen P.
Best place to buy a car! they're attentive and understanding and so willing to help. i had the pleasure of working with Alexandria in used cars and she really made the experience comfortable but efficient. Thank you coggin honda and big thank you to Alexandria W. :)
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August 2023 by Charlotte P.
Very poor experience. I made an appointment to take in my car and when I arrived they told me they could not look at my car for two weeks. The only solution they offer - leave your car at the dealership for two weeks. No rental cars available. This is not a way to operate a business. Continuously disappointing customers. How can you offer appointments when the next availability is two weeks out?
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July 2023 by Robin Guthrie
I came in for an oil change with no appt and Brendan worked me in and got me taken care of ..Service: Oil change
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June 2023 by Elizabeth Sweeten
I would advise anyone who needs work done on their vehicle to go somewhere else. I came in to get two main issues on my car taken care of. That was my a/c and electric door. They provided a list to me saying I had multiple other things that needed to be fixed immediately. I took the bait thinking it would be worth it in the long run. A few hours after I picked the van up my door quit working again and a few days later the a/c goes out again. Then they tell me I need to pay $1600 for a new compressor. After haggling with them for way too long they finally said they would discount the compressor but ive decided to go somewhere else because i do not trust their work and dont want to waste even more money. I truly feel scammed i would've never spent so much on the other things if the main issues weren't going to be fixed. I've lost a significant amount of money over this and think the managers of the service area are pretty snakey people.
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June 2023 by Raymond Rastrullo
They did my A/C warranty work and David Lee had been a great service advisor and also Mike Hernandez for putting me in a loaner car. There were delays but I was informed about it right away.
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June 2023 by Rhett Stalter
Service manager Mike is a very nice gentleman. Coggin always takes care of my vehicle, and their attention to customer satisfaction is profound. Thank you.
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June 2023 by Robert Glore
Chris in service is fantastic. Makes sure I’m taken care of every time I’m in there. They also have free popcorn and a good little theater while you wait.
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June 2023 by Rob (Fix904)
Chris in service is fantastic. Makes sure I’m taken care of every time I’m in there. They also have free popcorn and a good little theater while you wait.
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June 2023 by Jose G.
Top quality service and customer satisfaction. Greatly appreciate the overall courteous and professionalism from the entire management and employees. Proud to be part of the Honda Family!
