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December 2021 by David H.
It's Walmart so it's about what you'd expect but this store is newer and seems pretty clean. Parking is pretty easy and it wasn't as crowded as I expected on a weekday around noon. They have everything you need here so you can probably avoid going to multiple stores so that's always a plus.
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May 2021 by Nat P.
Talk about upgrading, the Shops lane location have changed for the best. This location offer smooth grocery pickup and helpful self check out staff if you are choosing to shop in. The shelves are usually well stock and they have a decent gardening section as well. I have gotten many plants here including a keylime/Meyer lemon combination. You never know what deal you may find here, I have gotten plates, cups, bowls for 50 cents each which came up to $6 for 12 (that's a set of 4 each). Store is clean, they did a great job during covid accommodating customers. I am not one to brag about Walmart however this perticular location is doing well, they even have friendly and helpful staff now which is rare from Walmart. The only downside to this upgrade is I like many others find themselves here too often spending too much. Hope they keep it up.
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March 2021 by Santi R.
I will never return here. This parking lot was so dark I could hardly find my car. I feel sorry for the workers who have to come out here and pickup carts. This is so not right and Unsafe for everyone!
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March 2021 by Donna S.
We've lived in quite a few areas of our country, and I think each Walmart has its very own distinct personality. I have to say that this particular store ranks in one of the nicest Walmarts I have visited. It was well staffed and very clean. I was really impressed with how big it was and everything it had to offer. It wasn't crowded, like so many I've visited. Looking for cereal? Check! A new pair of pajamas? Check! Oil for your car or bushes for your yard? Check, check! Need a COVID shot? Yep! I was able to sign up to get my Covid-19 shot this week, and I was scheduled at this Walmart Pharmacy. The Pharmacy was well staffed and everyone was very helpful. They clearly had a system in place and were really paying attention to Covid rules. Because I don't have a regular insurance card (we use our military identification cards as our insurance cards), it's always tricky signing into places that are not used to military personnel, dependents and/or retirees. To make matters even trickier, the pharmacist was new to Walmart, but he stuck with trying to get my information into their system; he was extremely patient. I'll need to go to get my second inoculation soon, and, well, even though I don't particularly like needles, I won't be dreading it. Thanks so much for taking care of me! Well done, Pharmacy personnel!
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December 2020 by Cherry B.
On Dec 7 around 8pm, I was at this Walmart shopping around for a TV for my family. I was so happy that I found a great deal 50" Samsung TV for $99.00. My friend Tina was ready to buy one and I was too. We stood in line all ready to get a worker to help us load up our cart and pay. The associate looked at price and called the manager. The manager said no we can't purchase the TV for that price. It's clearly states on the shelf and I have pictures too. I was told by other customers that Walmart has to grant the price because it stated on the shelf that price. I really was excited and think it's not fair that I was declined the price when it their fault for not properly tagging the shelves with the correct price. I posted Proof of the price on shelf for the 50" Samsung uhd-tv
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June 2020 by Athena B.
This review is solely for the photo center of Walmart. I have probably ordered photos from here three or four times in the last month. I have been pleasantly surprised each and every time with the assertiveness and quick speed of the photo team! My order has been ready and there have been people present to assist and check me out quickly. I have had a few great experiences so far! They definitely deserve to be recognized!
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June 2020 by Mark M.
Access to this Walmart was difficult as we had to turn on one specific road once off the 95, where there was train tracks, and a train going by of course. Lots of parking, and two different entrances. Lots of old looking shopping carts that needed some work on them. This is a medium sized location that had lots of stock, except for the antibacterial items we wanted.
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February 2020 by Michael B.
I usually dread going to Walmart and when going to this one I thought it was going to be the same, but there were actually less people shopping at this store compared to others that I've had to visit on a Saturday afternoon. That's the main reason I had a great shopping experience here. Other reasons are the parking lot had ample parking, the store was moderately clean, and the cashiers were friendly. Other than that I did have fun in the human sized bear costume they had.
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January 2020 by Bill D.
Yesterday I purchased a Samsung soundbar model R60M from Walmart at 8808 Beach Blvd, Jacksonville but unfortunately the Subwoofer didn't work. I called Samsung and after about an hour on the phone their customer service rep told me they couldn't get it working and recommended that I return it for exchange. When I returned to the store I was told by their customer service clerk that my subwoofer had an incorrect s/n and it could not be returned. I explained it was the speaker that came in the box but they didn't seem to care, no exchange for me. I blew my top and then some big j*** named Tim stepped in telling me to either calm down or he'd thrown me out of the store. Finally the department manger agreed to an exchange and then she discovered that the s/n of the soundbar and subwoofer they had in stock didn't match either. Very bad customer service.
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October 2019 by Sandy P.
I came today at around noon to try and make a return. An employee by the name of Theresa was manning the customer service desk and she could not have been more unhelpful, she couldn't find one of the items on the computer so she told me to stand aside and she proceeded to take several other customers behind me, until I finally spoke up and told her that I had been trying to complete my returns for a total of 30 minutes and if she could please just finish up my return before helping any other customers that had just arrived. She refused to help me after that. I went and found a manager by the name of SANDY who, after I explained my situation, she was MOST helpful and polite to me. She jumped right into action to make sure my refund was quickly processed. Without SANDY this review would've been a 1 star. She deserves these 5 stars!
