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December 2023 by Cameron Gainey
From my Personal Professional Experience I would undoubtedly with ABSOLUTELY ZERO HESITATION recommend asking for Ms. Jessica Lawson. She had a bright and vibrant attitude and made everything clear and understandable.THANKS Ms. Jessica!!!!??
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December 2023 by Skylier Wright
Community First Credit Union is a good bank with no surprise fees or issues I've encountered. The staff at my branch are friendly and helpful. Like Jessica Lawson who helped me apply for my first credit card in years.
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December 2023 by susan healys
Jessica Lawson is fabulous! I have been in multiple times with problems on my accounts. The problem is me and my lack of computer skills! Jessica is SO PATIENT! She takes me through step by step with her personable and professional spirit. I love coming in now.
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December 2023 by Kristin Rase
I came into the Lakewood branch this morning. Jessica Lawson helped me. She was so personable, extremely knowledgeable and extra friendly!!Thank you, Jessica!! For making this a smooth and pleasant experience. I'm so happy to be a part of the Community First family!!
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December 2023 by D Brown
Jessica Lawson went above and beyond for a loan application. She was certainly friendly and knowledable and was willing to stay late to make sure we were taken care of! Thanks Jessica!
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December 2023 by Rebecca Peters
Jessica Lawson is an amazing employee!!!You are so very lucky to have her as an employee at Community First Lakewood Branch ❤️
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November 2023 by Doug Hanson
Won't discuss over draft fees. Customer service is hit and miss. Certain staff members are untrustworthy. Only interested in loaning money when I don't need it. Website says offers are available when they aren't.Online bill pay is convenient.
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September 2023 by Lilla Horn
You need to be better for people who are using walkers or in wheelchairs. You need a door that can open with a press of a button!!!!!!!!!!!!
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September 2023 by Sandi Forte
Great bank and the people that work there are always nice and helpful.
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August 2023 by Brenda Haas
I've been with Community 1st since they bought out Educational Community CU in the late '90s. I have always received great customer service and they have a multitude of services available to meet the needs of me and my family. I am very happy with Community 1st credit union and will continue to be a member far into.the future.
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June 2023 by Ken Webb
We had the best service today with Jessica Lawson at the Univ branch. We went to the branch because of an issue with a non-bank ATM. She did the paperwork for us and was able to get credited instantly. Thank you Jessica. You are TOP NOTCH!!
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May 2023 by A. M. B.
O stars. I want to share my experience with Community First and raise awareness about their discriminatory actions, false debt reporting, and collection tactics. Jason Borkovec, Director of Collections, Ryan Olson, Vice President of Consumer Lending, and other employees/executives have shown a complete disregard for consumer rights and the law. They have even claimed that I don't have rights they are bound to respect and insisted that any loan must be completely on their terms, without regard for consumer rights or legal protections. This behavior directly violates US and Florida law, which explicitly prohibits corporations from having policies inconsistent with the law. As I am determined to make these facts known for justice, I filed a lawsuit citing constitutional violations and demanded a jury trial. However, they are now attempting to dismiss the case using attorney Michael Paul Orta. Although they initially defaulted on the complaint, the judge allowed them to set aside the default judgment and suggested that I amend my complaint, which I promptly did, exercising my right to do so. Alongside their motion to set aside, they filed a motion to dismiss. While the motion acknowledged my claim in the first paragraph, it argued that it did not warrant relief. However, the subsequent paragraphs appeared hastily put together, containing irrelevant details and incorrect account information. So I amended my complaint to provide further clarity. Yet, immediately after, Michael Paul Orta filed another motion to dismiss, claiming failure to state a claim. This is a strategy commonly employed by attorneys to swiftly dismiss a case without addressing its merits. Furthermore, Orta publicly labeled my case as frivolous and made insulting comments towards me via email. It is evident that both he and the executives at Community First have been attempting to gaslight me. Initially, I filed a complaint and my first amended complaint for contract fraud, as they had deceived me about my rights, denying my ability to assert them. However, I subsequently amended my complaint a second time to focus on discrimination. Despite their false statements regarding my rights, they denied me a loan unless I signed the documents with only my signature, excluding the phrase "All Rights Reserved." Adding to the complexity, despite their knowledge that I have a valid case, both Michael Paul Orta and the executives at Community First have consistently refused to allow me to amend my complaint a second time after he filed his second motion to dismiss. This further demonstrates their attempt to prevent me from presenting a clearer claim. They insist on subjecting my pleadings to the same stringent standards as lawyers, disregarding the well-established case law that pro se litigants cannot be held to the same standards. The court should liberally construe pro se lawsuits, recognizing that self-represented litigants may not have the same legal expertise as lawyers. Michael Paul Orta's refusal to permit me to amend my complaint substantiates their intent to dismiss the case before a jury can consider it. Their primary objective is to suppress awareness of people's rights and the details of this case. However, I remain undeterred. I am determined to make this information available to the public, and therefore, I will post similar reviews and complaints wherever applicable to ensure others are informed about my experience and the actions of Community First. Even if this current case is dismissed, I am fully prepared to appeal it all the way to the Supreme Court if necessary or file a new case with a more concise explanation of my claim. I firmly believe that justice will prevail. Furthermore, I find it imperative to post this information because Community First has refused to remove a negative item from my credit report. Consequently, I will report a negative item on their public profiles to alert others to their practices.
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May 2023 by Clemmie Hamilton
Mrs Lawson was great has great customer service
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March 2023 by James Jay
Going to give them another chance. Hopefully they resolved the issue.
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January 2023 by Bambi Johnstone
The staff are consistently helpful, courteous, and knowledgeable. The atmosphere is always comfortable and friendly. I have been a member since 1987(?) and never have I wanted to change banking establishments.
