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December 2023 by BRI CHERI
Today 12/5/23:I checked in at 09:31am for a 10:00am appt. I was called for a door at 09:35am and finished unloading at 10:35am. They called me at 10:45am for my paperwork. The lumper fee $100.00 and they only accept CASH or COMDATA CHECK!! There is a $1.00 fee if you have to purchase a check from them. Office personnel is nice and pleasant. I'm not sure why the bad reviews, my experience was great!!
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December 2023 by Redd Rock
This place is messed up I was the first one to check in they gave all the Mexican drivers doors first even ones arrived after me. Mexican lady in the office I understand looking out for your ppl but right is right! I even asked one of the drivers what time was his appointment he told me 1100 min was at 0700 we had the same product! Very messed up way to do business.
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September 2023 by Sahildeep Singh
Avoid this place they take so long for unloading almost whole day i checked in 7:30am now time is 4:00 pm still waiting for paperwork they are so slow
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August 2023 by Micky
company name cool but they don’t super slow , check in 9:47AM out 2:40 pmneed to improve there business other trucker will start avoiding this place
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July 2023 by ÂVĒĒ KÁHŁWÄ (Sardaar_G)
Good service but take 2 hour + for paperwork ‘ please make fast service for paperwork thank you
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July 2023 by Terry Parrish
Cool Transport is an awesome, professional Trucking company and The Owner Eric,all office staff, warehouse staff, Walt and Drivers are exceptional! Great company to work for or any other services provided by Cool!
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June 2023 by Din Din
do not recommend to go here!!!! The waiting process is too long! a lot of screaming and ill will ((( . after unloading 6 hours waiting .
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June 2023 by John&Beth Rayman
Showed up an hour before appointment, parked, went in with paperwork, sat in parking lot for max 1hr25mins and got put into door and unloaded in under an hour. Staff not super talkative but overall experience was really good.
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June 2023 by Michael Coleman
Easy in and out. The shipping staff were very professional with a pleasent attitude. I will definitely be back.
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May 2023 by Ігор Куравський
I do not recommend..In order not to write a lot.. :you are just not welcome here..very bad attitude towards drivers..
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May 2023 by dave smith
There isnt a overnight parking, the wait time was around 5 hours to get unloaded. The workers at the front work very slow and somewhat rude. The forklift operators are nice at the other hand
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February 2023 by blackthreesixfive
It’s funny how God has a great sense of humor. I once worked for this organization. One day I politely asked the owner (I was an OTR -Over The Road) diver for them. The owner was bold enough to higher me right after truck driving school. I was truly great full to have been given such an opportunity. After several weeks and speaking with those who owned their own trucks, I became inquisitive. I asked the owner “if I purchased my own truck can I stay on like the others?” I was told “your doing great why would you want to buy your own, you can just drive mine”. Mind you the wealth gap that exists among AA”sI garnered enough courage (I used my retirement monies.. for those who would say, “he paid you enough to buy your own truck”. Not so. Anyway I digress, I fly to Alabama to purchase my unit, the original truck was a lemon. I had to stay an extra day to resign and renegotiate another unit. So I called out of work that Monday (like a responsible employee. I get back to town and I called to ask if I could come in to work. And was told I was let go because I “purchased my own truck, I must want to be on my own”. Fast forward three years later. I brought my own load to this facility using my own truck & my own refrigeration trailer. When they found out it was me, they trickled out to the staging area and gave me a half hearted “ how are you?” I took being let go personal, because I wanted to be better and garner the same pay as the other Owner-Operators. Glory Be to God, he had it all worked out. Revenge is living a good life and striving even when the odds are stacked against you.
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January 2023 by Pk Saini
Park tha truck in parkingCheck in window dock number 47He take lumper 100$No overnight parking
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December 2022 by Mark Mcdonald
Great place to pick up from. Very fast loading and super nice people. My pups and I enjoyed our time here. Thanks Cool!
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December 2022 by turbo12v
Even though they have parking for semis,they don't allow you to sleep in there!Two beautiful mamacitas will take care of you at receiving window. Eye candy
