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December 2023 by Linda Holley
Very friendly and knowledgeable service. Got me in an got me out in a timely manner.
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December 2023 by tim ofthe
The technicians broke my starter and put it on anyway with one bolt ..broke one of the connectors on my transmission and use a zip tie to hold it in place instead of replacing it once I pointed it out to the owner he bought me a replacement starter so he is a good guy
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November 2023 by Latosha Taylor
Did not receive the service I paid for. I paid $64.95 to get my engine light diagnosed for the underboost code, I did not get that done, instead I was told about a bunch of other codes and no follow up. Additionally, I brought my truck in with no brake light sensors on, picked it up and the brake light senaors were on after I had them replaced( a few weeks proior at another place) when I got them checked( somewhere else) one of the sensors were unplugged. It was unplugged on the passenger side which is the same side my other tire was repaired at this shop. Although John was nice I do not recommend. I lost money and did not get the service I paid for, I had to take to Ford to get the underboost code diagnosed. Stay far away!
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September 2023 by Wilma Fryer
An excellent place for auto repairs. John is an automotive professional who is honest and knowledgeable. Very reasonably priced also.Service: Electrical repair
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August 2023 by Robert Morris
Great service. Great value. We take all our cars there.Service: General repairs & maintenance
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July 2023 by Butch Ferrizzi
Very friendly, very reasonable price. Great quality of repairs, but most important they are honest and communicate well. Definitely will use Crossroads again.Services: Steering & suspension repair
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June 2023 by Theresa Hembel
Have been taking car to dealership for over 20 years. After a very bad experience with them for the very first time in over 20 years I decided to try somewhere else. Crossroads is not far from my house. Went in and explained my situation. Transmission fluid service at two other places was going to be $298 and $231 and at Crossroads it was less than $100. I feel like I have known John and Lydia forever and I only met them 2 months ago. Highly recommend. Wish I would have discovered them years ago.Services: Transmission
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June 2023 by Patricia Travis
I had concerns with my steering wheel shaking for a few weeks, only driving it twenty-five miles an hour. I feared the worse and was not financially prepared to have an expensive repair. However, I took it to John at Crossroads and after an inspection, he resolved the problem.As usual, he was proffessional, honest, and attended to the problem in a timely manner. He also has a great staff. I would not think of taking my car to anyone else.Patricia TravisService: Auto maintenance
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June 2023 by James Hill
Absolutely the best auto repair shop in Jacksonville. John and his team have taken care of my auto repair needs for years. Thanks once again John, you're the best.Services: General repairs & maintenance
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May 2023 by Patricia T.
Mr. Johns is so helpful and accommodating takes care of his clients and follows up with great care to make sure all is running great! And if you're lucky enough to meet Mr. Santiago you would really be in for a treat! Very knowledgeable person and so eloquent and professional thank you and the team for taking care of my baby in its time of need my Toyota 4Runner with over 235k miles thanks you too!
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May 2023 by Patricia Orourke
Crossroads auto is reputable, professional, affordable, reliable and always a pleasure to deal with even on my bad days, when my car isn't working correctly. I've been a customer for many years of both the old and new locations. I always appreciate the honest feedback, courteous and kind staff. Thank you, John.Service: Electrical repair
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May 2023 by Erica Conto-Teague
Moved from Saint Louis, MO and missed my honest and awesome mechanic. My dad found them after a quick Google search and my dad told me that they were super honest and they don't rip you off. They are super friendly Jon is super nice and very knowledgeable and very hard working. And the lady sorry I can't remember your name that checked me out is super super friendly. I will be taking my 2011 Camry there for my oil changes and any other needs. Highly recommend for any car issue. Thank you for your honest and amazing service.
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April 2023 by Erica Conto
Moved from Saint Louis, MO and missed my honest and awesome mechanic. My dad found them after a quick Google search and my dad told me that they were super honest and they don't rip you off. They are super friendly Jon is super nice and very knowledgeable and very hard working. And the lady sorry I can't remember your name that checked me out is super super friendly. I will be taking my 2011 Camry there for my oil changes and any other needs. Highly recommend for any car issue. Thank you for your honest and amazing service.
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March 2023 by Mary Kinzler
We have used this auto repair shop for our vehicles, we have several of our family members who also use them. We are so satisfied and know we can trust what we are told and that the work done is right. Highly recommend.
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March 2023 by Erin McClintic
I needed an alternator and new belts in my 2007 Honda. John got me in and out same day! I’ll definitely be back for any needed repairs.Service: Engine repair
