-
November 2023 by Barbara
It was easy n they explain everything very well.Nice people to work with.
-
November 2023 by Linda Jones
I cannot express how appreciative I am of Amber. She took the time to listen to my needs. And then take it to the next level.. I'm going thru some bad times and I was crying. And she hurgged me that meant more than anything in the world. Someone who did not know me but had empathy.. She is an amazing person and she listen to all the needs I needed for my stuff to put in the storage.. I definitely do recommend going with cube storage for your storage needs.. I even talk to customer service. And he was amazing as well. The customer service was beyond reproach.. They had the best deal for what I needed and I will always use them..
-
November 2023 by Scott Clayton
Amber—the general manager— was so helpful in the process of educating me about long term rental units. She shared information that others didn’t. Amber truly has the customer’s needs at the front of her work. Great communicator!!
-
November 2023 by Brenda Ollie
Dottie and Carmen were great to work with. Very helpful and always friendly. The cubesmart on Atlantic and kernan was always clean too I always felt safe going there.
-
July 2023 by DeAnn Conway
Very professional, helpful & friendly staff. Carmen provided the absolute best customer service, she was knowledgeable about the company and the services offered. Carmen was able to address all of my concerns. My storage unit was clean in appearance and I even received a very nice “welcome package”, which was an added bonus. I would definitely recommend CubeSmart for your storage needs.
-
July 2023 by sheila butler
Carmen is an asset your business!!! You need people like her representing your store. A very nice lady with a heart of gold!!!
-
July 2023 by Caleb Koch
Super friendly staff and the process for obtaining a locker was made easy. A representative personally called me before I had paid for my unit in order to give me some tips, and even told me how I could save money. Super accommodating to students as well. Not to mention, the units are extremely affordable.
-
July 2023 by Miguel Caibigan
The lady was very sweet. She was personable, and told me all the fees. Very transparent. Facility is clean and the access is convenient
-
July 2023 by Mary Puckett
Client at CubeSmart Reported a problem with opening door. The manager Jaime and Carmen immediately checked it out, submitted work order in afternoon. The next morning Carmen is calling me notifying me door has been repaired. It works beautifully. I was pleasantly surprised the repair was handled so quickly-efficiently and appreciate Carmen is contacting me promptly instead of me having to check back. Very pleased with their professionalism and courtesy
-
July 2023 by Pedro Brisola
carmem is excellent, we came to make a cancellation and she attended to us very well, we didn't speak english but she treated us with love and helped us since she spoke spanish
-
May 2023 by Chevelle H.
Rented with them using the app. Easy no contact move in. They need more help so might have to wait for an associate at times. Clean facilities and I trust my belongings there.
-
May 2023 by Lindee Baker
Carmen goes above and beyond for her customers, and it is much appreciated!! I have a remote tech that receives packages to his storage unit, and the staff is super helpful with making sure the deliveries are going to the correct unit and delivered with care. Great customer service and communication at this facility. Thank you again, Carmen!!
-
May 2023 by Alisia Collins
My experience was absolutely amazing! Ms. Carmen was very helpful in helping me understand the steps prior to moving on. Ms. Carmen had great customer service and I highly recommend people using this storage unit!
-
May 2023 by Tara McFadyen
Great customer service, very clean & user friendly facility. We’re storing our college student’s items for the summer & a 5x5 was a perfect size. Highly Recommend!!
-
April 2023 by john voorhees
Jaime was very helpful. She explained everything in detail and showed us multiple units, until we found the one that we needed!