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August 2025 by Brenda Hale
Your representative Taylor was professional, informative, and friendly. She made our experience renting with your company, pleasently.
Brenda and Lewis Hale
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August 2025 by Jennifer Marie
Staff is very friendly and helpful. I absolutely love the fact that this place has carts to help you move your belongings!!!!
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August 2025 by MICHAEL COONEY
Everyone has been amazing!
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August 2025 by Rhonda
They have been great !
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July 2025 by Yonna B
4 stars only because my unit is hard to lock, I have to slam it down at least one time but nevertheless it was such a quick process to get the unit. Scheherzada assisted me with everything and went over everything thoroughly. The unit is spacious and climate controlled
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July 2025 by vasile contiu
Real nice and fast service,nice people,they also istalled and set up the app for me
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July 2025 by Zahrya Watson
Scheherzade was GREAT! She answered all of my questions and gave me a property tour of the property. Even tho I ended Up storing at my parents house I wanted To extend some positive feedback for the way she prepared the rental experience for me. Her property was clean and her customer service was on point! She made me laugh and helped me understand storage better since I’ve never been to a Cubesmart before. She really took ownership of her work and made the place feel like a home rather than a place to keep my stuff. Will consider in the future!
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July 2025 by Joe Collins
Elisha was very professional and friendly!
It made my experience a pleasure.
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July 2025 by michael barry
Showed up with my truck fully loaded after reserving a unit online, ready to get everything stored, and halfway through the process they suddenly tell me I need proof of insurance. No problem, I’ve got renters insurance and offered to email it to them right then and there. They said they don’t accept emails from outside sources. Seriously?
Who doesn’t accept email in 2025? They insisted on a hard copy only, which is clearly just a shady way to force people into buying their overpriced in-house insurance. I don’t own a printer, like a lot of people nowadays, and there was no heads-up that this would be a problem. Just feels like a bait-and-switch tactic to push their own product. Super inconvenient and unprofessional way of doing business.
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July 2025 by Marcella Benitez
Elica was very efficient!
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July 2025 by Naikema Florestal
Cube is very clean , my stuff are safe
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July 2025 by Precious Mckenzie
Spoke with a manager here that was rather rude with me because I was trying to understand the current increase of my unit by $15 especially when you are running a 50% off special. I was advised that my unit it worth more this season so im being charged more. But if I move out this special doesn't seem to say that units are more expensive. Instead of getting snappy and rushing your customers off the phone... try having better customer service and explain why the increase on these units.
Beware: they lure you in with the discount and at 3months will then go up on your unit! This place is a rip off.
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July 2025 by Jonathan Sicilia
Elicia was awesome! Great customer experience!
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June 2025 by Bianca Jean
Scheherzade was super sweet super nice I appreciated her help during my storage move in process hope to see her again always !
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May 2025 by Angel Cortijo
Great customer service and reasonable pricing for different size units. Scheherazade took the time to show me different unit sizes and options that fitted what I need. Thanks for your help and make it simple for me to choose CubeSmart as my self storage location.
