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June 2023 by Marie M.
I called to refill my prescription four days ago and was told "tomorrow" everyday since. What you need is proper communication. Look, I don't care what day it's ready but you need to be honest. Saying tomorrow and wasting my time is disrespectful and I have more important things to do than come visit trashy employees daily.
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May 2023 by Jamie D.
Upon arrival, my friends and I were met with a blast of cold air from the unnecessarily cold air conditioning. We should've known this was foreboding of our experience to come. I purchased my goods - a rather scrumptious confectionery bar known as a Kinder Bueno (I thoroughly recommend) and a bar of the finest Lindt chocolate - to see outside torrential rain and thunderstorms. We decided to hold down the fort and wait until the rain eased back. However, this is when our experience took its sour turn. One of the employees, whom I shall refer to as Ingrid, forced us to leave and was incredibly rude. No empathy to our mile-long walk back to our hotel. We feel completely targeted as young college students. Utterly despicable from Ingrid. We had the final laugh, however, as she had teeth that resembled a garden rake. Could you imagine?! LOL!
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May 2023 by Bofa D.
this 3 tooth chewbacca who works there was incredibly rude and disrespectful to myself and my comrades. she needs to be punished for her awful service and the way she looks because one of the two needs to be changed yet i think that option is impossible. she can lick balls, and she needs to see a dentist urgently.
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April 2023 by Rebecca Duvall
Always a pleasant place to pick up my RX! The pharmacists are friendly and knowledgeable and assist in a timely manner. They make sure I have a full understanding of my medicines and always answer any questions I have. Would recommend to my family, friends, neighbors and Jacksonville community.
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January 2023 by Roman V
Cristina was extremely helpful at the pharmacy. She went above and beyond to help us. I am sure that any pharmacy would be happy to have such a professional and kind of employees like Cristina. Thank you.
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October 2022 by MarKam Dustrie
Great experience, quick drive thru
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June 2022 by Melissa F.
Long wait times, unkind staff, unwelcoming employees, unfriendly pharmacy, dirty store. I dread having to come here every time I need my prescriptions
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May 2022 by M K.
Trying to speak to a representative, especially in the pharmacy, takes no less than 30 minutes. Refilling my prescription was such a hassle I literally just stopped refilling it. I would rather deal with the chronic migraines than have to step foot near a CVS pharmacy again. Absolutely maddening.
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April 2022 by Verda Z.
I arrived at 5:30 p.m. Because they were closing in 10 minutes, the pharmacist was explaining to a crowd why he was not administering any more boosters for the day. This is not the case. I needed a boost because he only had 20 minutes. On the eve of a significant holiday, this is simply a matter of human decency. A resounding no.
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September 2021 by Welder S.
CVS website said $59-69 for a cholesterol test. So I scheduled an appointment and went in. All I wanted was the numbers, the reading. I didn't want any advice and told her I just wanted a print out of what the readings were. I wasn't there for advice. Still, she asked me way too many questions as if she was pretending to be my Dr even though I had already told her I wasn't there for advice, but only the reading. I tolerated her politely. When it was done, and I had my print-out, she charged me $179 and I freaked out. I told her what the website said (website said $59-69 for a cholesterol test.) and invited her to go look at the webpage herself. She refused and still charged me 300% more than what the price was advertised to me. Immediately, I moved my $600 per month prescription fills away from CVS and over to publix. CVS now has the perfect recipe for chasing away their long time loyal customers, and chasing them away for life. You win, I am gone forever CVS.
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August 2021 by Tiffany R.
Probably the worst pharmacy I've filled at. Dropped off my son's prescription and was told it would take two hours to fill. Came back three hours later and was told that because it was received that same day, they wouldn't be able to fill it until the next day. Came back the next day at 6PM and was told that they didn't have the medicine in stock and had to order it and that it MIGHT be ready the next day. Took my prescription back and will not be returning.
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June 2021 by Barb Pons
If I could give zero stars, I would. My husband has had nothing but trouble with this pharmacy…they text to tell him a prescription is ready, then when he shows up it’s not even started yet. Just this morning, we discovered that the prescription antibiotic ointment that the pharmacy gave him for a staph infection was expired when the prescription was filled. We were wondering why it was taking so long for the infection to clear up. Sheesh! I’d avoid this pharmacy.
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April 2021 by TJ S.
I have had a prescription in process for 7 days. Yes, one full week I have been waiting since I got the text message from them. I have called and got hung up on the first time. Called again the next day with no answer. This CVS Pharmacy is a joke.
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December 2020 by Sam T.
Friendly staff but incredibly slow and unorganized, leading me to try to find a different pharmacy. Almost every time I've tried to pick up a prescription (without calling in advance to confirm that the text I got was actually true), I've had to make at least one return visit -- and sometimes two. There is always an issue such as a "miscommunication" with my insurance (especially annoying as CVS owns my insurance!), or an odd justification such as "Well, we weren't sure whether you actually wanted it filled when you came in to pick it up yesterday and it wasn't ready." It's exhausting, and as someone who is prescribed controlled substances, a bit concerning that problems have included them trying to fill the wrong dosage. For the drive-thru line, I've yet to wait less than ten minutes, even if I'm the only one. My latest wait -- and last -- was more than twenty minutes despite being the second car in line.
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November 2020 by Rob B.
Waited for 45 minutes to learn they canceled my test and wouldn't give me another one. Knew why I always went to Walgreens in the past. Total thumbs down on service