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April 2023 by Kathleen J.
Clean. Efficient and helpful cashier. Had everything we were looking for. Parking was easy.
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March 2023 by Marie N.
Worst cvs I have been into. I called for my refill and was told will be ready by 2 pm. I went to pick up my med at 5 pm and they have no clue. Told me I have nothing in the system for refill. After a few minutes the pharmacy worker saw my refill in the computer. No apologies whatsoever. Then she prepared my refill but prepared the wrong medicine. She had to do it all over again. Really? I feel unsafe with the meds I'm getting from this pharmacy!! This is not the first time they messed up with my meds.
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December 2022 by Gabrielle S.
Leah my nurse practitioner at The Minute Clinic was an absolute angel. She was present, nice and helpful. Very refreshing.
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December 2021 by Robert L.
I walked into this location and the "nurse" and tech could not have been any more rude. As "healthcare providers", one would hope for a small amount of empathy for those not feeling well. I guess I shouldn't have assumed this, what more can you expect from a store that should stick to being a pharmacy and not raking in the money for convenience. Live and learn.
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June 2021 by D E.
Only give 1 star because I could not give zero stars. They never answer their phone! Store says it is because they are busy with customers. I am a customer also. Worst customer service ever!
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April 2021 by Beth S.
I 100% give these folks credit for how they handled the Covid vaccination. The first shot, March 18th, was a well organized operation. People cared, the workers were kind! It was a big deal! We all were very grateful! When we returned the second time, it was a royal mess. There was only one person giving the shot, instead of 3, which made the line longer. The reason I am writing this review is because of a CVS employee who could be heard throughout the store. I don't know what was worse...her singing, or the annoying beep the front door made every time it opened. I stood in line for 45 minutes. She carried a conversation with another employee on the other side of the store as she went about her duties. Great job on the dusting! When she yelled....." I don't know about this vaccine! It might make y'all sterile or something!"... my jaw dropped! She continued to laugh with her straggly blonde hair, and I wanted to confront her while she relieved a woman who needed a restroom break at the minute clinic desk. REALLY? Like we are not scared enough but this woman had to add to our anxiety by voicing her revolting opinion out loud. There will be many anti vaxers, but I really would like to see my elderly parents and I felt like this is what I needed to do. I was next in line and didn't get the chance to talk to her, but the more I think about it...what do you say? It's not my place. I'm pretty outspoken, but there are things that you just don't say out loud! I like outgoing people, but she was just obnoxious! Kudos to her for knowing all the words to every single song, but maybe keep your opinions to yourself.
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March 2021 by Melinda R.
It's a regular chain pharmacy. They've recently renovated the back to include a clinic. I'm all about expanding health care access and decreasing health care costs especially for basic screening and monitoring. I usually can get my meds from the drive thru on walk-in relatively quickly as long as: 1. It's not 4:30-7PM on a weekday 2. It's not mid day Saturday. So go early if you can and if you can't be prepared for the after work rush!
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August 2020 by Kristin G.
I've tried to be understanding about waiting in line for Covid testing but I almost ran out of gas when I was like 4 cars away. I should've gone somewhere else. It took two hours to get helped, many of the other cars left. That's a little ridiculous and other places are taking much less time to do it. I do not recommend coming here for Covid testing. The appointment times should be adjusted more since it takes about 20- 30 minutes for them to take care of one vehicle. Thank goodness I didn't try to go get tested on a lunch break, their appointment times are pointless. Very annoyed and would not recommend.
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June 2020 by Julie M.
COVID TESTING RELATED Second unsuccessful attempt at trying to get tested for Covid at this location. The drive-through system needs to be fixed as pharmacy customers are authorized to utilize the same drive through line as customers with test appointments. Each time, I've waited for an hour past my appointment time before having to leave. If your cut off time is 6:15, it's probably best to stop booking appointments past 4:15 to ensure people aren't turned away. A lot of people are back to work and this whole "system" of testing is flawed at best. If you need to get tested, definitely go to another site.
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January 2020 by Carol S.
Waited in line for a cashier. There were a few of us just standing waiting for a cashier too show up. I finally asked an employee if there was anyone taking money today. She replied the girl was in the bathroom! Great, no sign up and it would have been so easy to walk out with merchandise. Of course I just through my bottle of water down and left the store. I'll be dammed if I am going to stand in a line waiting for someone to take a bathroom Break! How does a store like CVS have no coverage when someone needs to go to the bathroom! This store is a joke and if it was not for having to get my prescriptions filled, I rather drive 3 extra miles to Walgreens! Just a disgrace.
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December 2019 by David B.
Sorry the pharmacist have to wait on customers instead of fill your prescriptions here at CVS. I feel sorry for the pharmacist
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June 2019 by Mike G.
Working in Jacksonville and got a skin irritation so I figured I'd go to CVS since it's next door to my hotel. I purchased the CVS Calomine lotion. I thought the price seemed high but I needed it and how "expensive" could a bottle of Calomine be ($7.99). The next day I was across the street getting a few items at Publix. So I decided to check the price there. Needless to say I would not waste my time pointing out a few cents price difference but having time to kill waiting at the airport I will point out CVS is $3 more than Publix!!! Guess I learned my lesson I'll avoid CVS.
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January 2019 by Alexis H.
Typical CVS store. My mom did have an appointment at the minute clinic, and even with the appointment we had to wait about 40 minutes for her to be seen.
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December 2018 by Jacquelyn D.
This is consistently the worst CVS pharmacy I have ever used. They do not do anything that they say they will- like call your doctors office. They never tell you when your script is ready- even when you say you will wait for it, other pharmacies will call your last name overhead- not here! They don't actually understand how insurance works. I have to teach them at the beginning of the year EVERY year that my medication is expensive because I HAVE A HIGH DEDUCTIBLE PLAN. I also have had to teach them what a PRIOR AUTHORIZATION means.... like how did you get your job?
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December 2018 by Jessica S.
this CVS SUCKS. i have been living by this CVS now for 6 months and every time i come to pick up my prescription it is never ready. the pharmacy workers are rude and not nice to speak with. Nessa made me come through the drive thru twice and afterwards made me come inside, then when i went inside told me i needed to wait another 20 minutes to pickup my prescription when i had already been at CVS for over an hour??? The photography shift leader at the front was very helpful and concerned with my issue and turned me over to pharmacy manager who was the most helpful one in there and actually got my prescription ready for me. While being helped by the 3 people in there, the employees in the pharmacy were talking to other customers while in a conversation with me. i have never had a problem with any other CVS in jacksonville but this one has proved their inability to provide good costumer service. i WILL NOT be returning to this CVS every again.
