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January 2024 by Courtney Hitt
1/21/24- Cashier left multiple people standing in the self checkout line while she set up her phone to film a dance in the middle of the aisle instead of helping.
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January 2024 by Kimberly D.
This is not my main location but I have been here twice. My main location is just right across the street from me. My main location didn't have the prescription I needed for a week. I called this location and they had it and she contacted my main location to transfer the prescription to this location so I could get it today. Being the beginning of the year our prescription benefits changed. The woman at the pharmacy went above and beyond to help me and she was so nice and friendly. When I got home my husband had more questions and called. She helped and again was very polite and went above and beyond to help us. When I got my last Covid vaccine it was at this location in September. Again that was a great experience. Great staff at this location. To the last comment who said they should hire people who speak better English...everyone spoke English just fine. Be kind. Thank you to the staff at this location for your help. Great service! We need more kindness nowadays and the staff at this location is very kind.
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January 2024 by Shannon H.
They are rude. They don't want to help you. They need to hire people who speak English
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January 2024 by Connor Yackels
Paid for a prescription with a card in December then was hit with an unexpected charge in January and they couldn't tell me what it was for. Manager was not on site to help figure out what could've gone wrong. Be very wary of using a card at this pharmacy otherwise they might charge you for no reason
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January 2024 by Johnny Duncan
Every time I try to go to them 10 minutes even if it’s five minutes they already have the doors locked. I thought they close at 12 o’clock I get off of work at 11:30 PM every day I go in at 6:30 AM. This is not once twice three times this happens almost every day, when they see me pick up my phone, they come and open the door like they didn’t know what time it was
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January 2024 by jeremy chinchilla
While waiting for the self checkout to clear up because both people using them required help but the girl upfront, I think her name was Kay was on FaceTime talking to someone and then ordering food. I had to interrupt her conversation to see if she would help the the two ladies so I could check out. She eventually stopped talking on the phone long enough to check IDs for the two ladies at self check out. After I left, I was super annoyed call the manager Mr. Frazier And told him that he should not allow his employees to sit on their phone while we check ourselves out. Having for you had to use any kind of customer service skills. He told me I have stuff to do in the back and hung up. Absolutely ridiculous, I’ll make the extra drive to avoid going in there again.
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January 2024 by SolosTarot
that red head pharmacist to ask me did I want my medicine or not? The old pharmacist is also very extremely rude to customers and the old one is also very angry about something and taking her anger out on customers because she told her worker to make me leave the counter area
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January 2024 by Kevin Craven
CVS have you looked at your review ratings going down? While I turn into your store, over Walgreens, I left everything on the counter again when your perfectly able worker, standing at the cash register, said I had to use the self pay. You're messing up a good thing.
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January 2024 by Harvey Midgette
Went to the store brought a Arizona drink for cash back to get me and My service dog on the bus use the self checkout and got just 10.00 back the store manager was very rude and said he doesn't have change he name favser store manager I said Sir I'm sorry I feeling very lightheaded and needed to get on the bus to get my blood pressure was very very high I asked him if he could break the 10.00 anything to get me on the bus I made a purchase he said no I said can you please give me back my refund in cash since I paid for it on debit card and he said no I said I wanted to call the corporate office and he said call I said the the pharmacy has it u got to buy something else I have to ask customers for money to get me on the bus that not right at all this is the store manager then he gave me back my refund on debit card and still won't help me with 10.00 from his self checkout machine I need a responsefrom corporate manager please and the refund slip is another person name kester when dose a big store don't have change for 10.00 in the store how is the store manager running it with out change
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November 2023 by Snow White
Absolutely horrible place , should be shut down ! One pharmacist says one thing and the other one says something different , horrible service and attitudes… People’s health and medication shouldn’t be taken lightly , this pharmacy does not care …
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November 2023 by Shan J
I always give them a day to fill prescriptions because I know how it can be considering I used to work for CVS for 9 years. The pharmacy is always busy and under staffed. But for this to be a busy location the staff is always courteous professional and attentitive. Even though I never rush them to fill prescriptions my scripts are always filled within 2-4 hours here. I think they are doing an amazing job. Keep up the good work! I can't remember everyone's name but Alexis the pharmacist is great with people!
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November 2023 by Angela Kling
Alexis the pharmacist is always very friendly and thorough. This pharmacy prepares meds quickly and I have never had an issue. Happy to have them in my neighborhood. Thank you to the team at CVS 8325 baymeadows.
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November 2023 by Stacey Templeton
Recently I walked into this store and asked the worker at the front. “What time does the pharmacy open.” He answered “ it is written on the door you should have seen it on your way in.” I responded “that’s not what I asked.” The pharmacy tec was at the front and over heard us. She answered my question. It is so sad to see the customer service is none existent in the world we live in today. CVS, if your employees refuse to answer simple questions to your customers then there is a gap somewhere in the job screening process.
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November 2023 by suz ferguson
I visit this store often. As with any store, they have busy times and quiet timesThat's life! But as far as service and available priduct, they can't be beat! This is the store for me!
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November 2023 by Michael Khouzam
Eye drops for $5.49 is the cheapest option, they have some eye drops they sell for $20plus. $1 at target. Who buys stuff from here?