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April 2024 by Nellie L.
This location pharmacy will leave you on hold for 30 minutes and then hang up in your face. I have called back and spoken to the store manager who told me that the phone automatically hangs up after 30 minutes. She physically walked back to try to get help for me but no help came. I then called in again and after 10 minutes on hold, the phone hung up. The manager was very kind when I called back in and she walked all the way back to the pharmacy again, got the information I needed, and came back up front to let me know. That's going beyond the call of duty on her part, but the pharmacy really is a mess. This is not the first time this has happened. It's happened to me at least 3 or 4 other times and no doubt it will continue to happen until the head honcho's get involved and set some rules or hire enough people to provide adequate service to its thriving customer base.
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February 2024 by Takeia McClenny
My absolute favorite place to shop after hours.
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February 2024 by DAE DEEZY
The worst pharmacy ever. Horrible service and they do not care. Please hire someone with better work ethic and customer service.
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January 2024 by Connor Britt
Kendra rph was helpful and easy to work with
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December 2023 by Deb Lopez
This is for the store not the pharmacy . The pharmacy is wonderful all ladies are kind and professional. Store associates however are rude and maybe racist I am Hispanic and t lady associate wouldn’t open the Bathroom for me I was not going to steal anything they opened it for another lady and when I told her that she said she was the Coca Cola lady when she clearly was not! She then proceeded to raise her voice and say it was out of order! Stay away from this store if you are a minority will be contacting corporate to address the issue further
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December 2023 by Dustin Foy
I waited an hour in the drive-thru just to be passed up when I finally got to the window. Guy in the window skipped me to take a ladies order and my prescription had been ready to pick up for several hours.
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October 2023 by Candace Newell
The worst pharmacy I’ve ever seen in my life.. Don’t answer phone, knows my prescription is due to be refilled then don’t even have my medication in stock, they all have an attitude and this one just needs to be shut down completely. Or they need all new employees.
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October 2023 by Dawn Maine
The employees that work in the pharmacy are rude. They need basic manners training. I went there and the man at the window couldn't even put my child's insurance information in correctly. He told me that he had no insurance and I know that his insurance is valid. They wanted me to pay full price for my son's medicine. There is a lady there also. She is just nasty, she has no manners and was acting like I was picking up meds because I'm anaddict. To hell with You CVS, I will never do business with you ever again. Train your people customer service.
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September 2023 by PhoenixPDG Temp
Came in this morning to get myself a cold drink and I had trouble at the self check out and had more trouble when the hearing employee that is on duty refuses to write on paper when I asked him to so I can understand what he is saying and he doesn't believe I am deaf when I told him as I have clear speech and he can understand me perfectly so I must not be deaf if I can be understood.
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August 2023 by Ansonia Tyson
So, a guy whose name starts with a "D" that worked overnight in the front tonight tried to convince me that the sale on the Cvs website is different than the sales in store. ??♀️ Then he stated, even the local stores don't have the same sale, because Cvs is franchised. ????♀️ Yes, I think he's new. I tried to inform him that it wasn't. He only said this to get out of writing a simple Raincheck. Smh... He tried to take other customers and asked my husband and I, did we still need help? I said, yes! My rainchecks!! ??♀️I just want to help this young man, by using our friend named Google.Hey Goggle, is CVS a franchise? Google's response, Unfortunately, you cannot franchise a CVS Pharmacy. All CVS stores are owned by CVS Health Corporation. But don't fret! You can still do business with CVS such as being a supplier or invest in the company by purchasing stock. Mar 8, 2023!Just do your job next time!!!Other than that, as always! Thanks Sam for all your help!! It's always appreciated! Sam 5 Stars, other dude 1.
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July 2023 by CHAZAH NAAH
Pharmacy is trash. Girl pranced around like she didn’t see me in drive thru. I had to press the button twice for her to come and then speak. Like I if you don’t want to work with people find you another job. Ppl is lame frfr
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July 2023 by sierra wooden
My Daughter Has epilepsy and I am pregnant they up her dose every doctors appointment to fit her weight to make a decrease in seizures and tell me to call to get re fill every time this happens they can’t refill it or is out of stock and tell me it will be ready another day I wait call they saying the same thing like they just tell you one thing to get you off the phone and I take nausea medicine I haven’t had my medicine since last week nor has she due to this she has had multiple seizures we are in hospital for her biopsy they still don’t have anything!
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May 2023 by Heather Rios
Fiancé has blood clots in his legs. The er called in a prescription for blood thinners, this was a Monday night. We went up there at noon Tuesday and was told the medicine wasn’t ready and to come back after lunch around 2pm. We came back at 8:00 pm and was told he had no prescriptions up there. After speaking with the manager we were then told the prescription wasn’t in stock and to come back tomorrow(Wednesday)This is not my first incident with this pharmacy. If I could give 0stars I would. The staff is rude and dismissive. No empathy and shifted blame on other shifts and people.
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May 2023 by Mike Tucker
Do i have to give a star? Hate this place. Called last night for my wife's meds and was told "3 hours" so I came back the next morning, still not ready "20 minutes" 20 minutes later I come back and the 1 med that is ready is the one I literally told them twice to put back. 20 minutes later I come back and the one I said twice to put back is ready. 4 hourslater the med we REALLY need shows ready. I come back, it's not ready, they say 15 minutes. I circle around which literally takes an hour. STILL NOT READY. Do they just lie? Is that it?
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May 2023 by Julian Bradley
I’ve never had a bad experience with the staff members working. I give one star because you shouldn’t have to spend your entire day in line at the pharmacy, after waiting an entire day for them to even fill it. This is a 24 hours pharmacy but good luck getting anyone on the phone after midnight. It’s not because they are busy, I will call and then go in and no customers are there. They literally just ignore the phone at night. I’VE WATCHED THEM DO SO! This would never happen in a rich community. Apparently we have to get whatever we can get!