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February 2024 by Keturah Johnson
Pharmacy review:This is the second month of me having to wait an additional 7 days from when the order was placed.If you need an expensive prescription that they don’t carry and they have to “order in” be prepared to wait a few days to a week for them to receive it, even though they processed the prescription and got paid by my insurance for the claim, they still had to order it from their central mail pharmacy because they don’t keep high value prescriptions at their pharmacy . My UC symptoms reverted back really bad and I had to run to the bathroom every 30 mins for the past 5 days because these incompetent people cannot kept very important medications stocked.Funny how when I call cvs corporate, then my prescription is magically ready for pick up the next morning, after waiting 6 1/2 days for it. I had to make 40 call between my insurance, THIS CVS, and the gastrology doctor, just to have 1 darn prescription filled. I have been going here for 2 years but after this month, I’m refilling my prescriptions elsewhere.
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January 2024 by Ryan Feazel
Their water fountains do not work
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December 2023 by Dwayne A Chenault
Not very nice anymore, the younger staff very disrespectful im changing to southside 9041 i still love CVS they are pleasant and respectful
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December 2023 by RJ Singh
DO NOT SHOP HERE! Store manager Silvia aware (employee) Glen is drunk at work. Please be careful here. They also looks like they are deleting reviews. What a pathetic person who is hiding the reality of this store reputation. It's okay I'm a local guide will post everyday now. Unbelievable!
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December 2023 by Jacques Princivil
Worse cvs yet, cacausian women came out to harrass me while I was in my car waiting to pick someone up. Hadn't been in the spot for more than 45 seconds when she felt like it was her duty to direct traffic at 12:18 in the morning. I'm not sure what her name is but she needs to take a class on manners and etiquette
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December 2023 by Maddy Thompson
I went in there today hoping to use a coupon I found ON THEIR website and I asked two employees there if they would honor it. The man did not even listen to what I had to say and directed me to the lady. The lady made me feel so stupid and I explained to her I had an online account but no extra care card. She seemed pissed that I even asked her for help and became very rude and walked away while mumbling when I was simply just asking for help. She said she knew nothing about online stuff and could not help me. The man working did offfer to help me via the self check out but it didn't work. I simply got my hair dye and l left. WILL NOT be back here. The one lady should not work customer service if you don't like people. If you don't like your current job, get a different one!!! Simple as that.
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November 2023 by Julia Loftus
Stopped using them years ago bc they’re awful. But called bc it’s the only thing open today and I’ve been traveling for a funeral which I explained. I just needed one days dose of my medication to make it to tomorrow without becoming violently ill on a holiday. The durbin pharmacist told me she would and could do it for me if I brought in my up to date label on my bottle. But I was too far away as they close at 2 today. So I let the other pharmacy on southside know I was coming to do the same thing and he refused to do so. Tell me how it’s possible for one CVS to do it but not him. I think just a lazy pharmacist trying to get home early on a holiday instead of doing his job to help someone who needs their medication. So thank you pharmacist at southside and touchton for making it so that I will miss family holiday to be puking my guts out. ? this is why I boycott cvs and so does my family
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November 2023 by chance priest
It’s 24 hoursMy friend couldn’t breathe through her nose bc was sick and couldn’t sleep. This place saved her life with the best one ply toilet paper the world has ever seenBest CVS on earth“It does the trick” -my friend
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October 2023 by jack sparrow
This pharmacy is the worst around. In the pharmacy section, they are rude and not helpful. Their faces forgets how to smile and looking as if they were saying why are you here. They have problem in their system and they blame you. Ooh it is just a awful service in pharmacy section.
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October 2023 by Alisha Rocks
Thank u for being one of the only 24/7 stores in a 20 min drive....I needed 9v batteries at 5am for beeping smoke detectors and this was the ONLY PLACE open that had batteries! The ladies inside were pleasant too!
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September 2023 by Brittany Lee
Hire better people! Your team is horrible I talked to three people, and all were rude and unwilling to put any effort into helping! I called the store before my visit asking if the item I was looking for was in stock. I was told yes they see them, but when I got there they didn't have it and no one world help me!
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August 2023 by Cheryl booker
Called the pharmacy for 15 minutes before they closed to ask one simple question for them to answer the phone, not say anything, and then hang up every time I called. Terrible service, terrible people. When I got to the pharmacy I asked why they couldn’t just say something and they responded “We’re busy” and that was it then proceeds to walk off. I’d advise if you want good customer service or any customer service at all to never go to this location. They are a pathetic excuse for a pharmacy. I’d go to Publix or Walgreens even Hell before going to them. They are completely rude. I even asked one of the workers up in front who didn’t work for the pharmacy to be completely honest with me about the pharmacies customer service and they told me that they have a lot of customers complaining about them not answering the phone at all and they’re customer service is trash. Which makes a lot of sense now. So with that being said choose where you get your medicine wisely.
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July 2023 by Kellie Green
If I could give this pharmacy 0 stars I would!! Worst pharmacy in the world. They don’t care about you at all and quick to tell you to your face!
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April 2023 by Kathleen J.
Clean. Efficient and helpful cashier. Had everything we were looking for. Parking was easy.
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April 2023 by Bella S.
This pharmacy continues to be the worst in all of Jax. I don’t know how they get away with it. Impossible to ever call prescriptions in because if they don’t leave you on hold for an hour just hoping you hang up, they’ll pick the phone up and then just leave it on the counter so that you can hear them but they won’t actually answer to help you with anything.