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May 2023 by Japanese Permanent Straightening by Kuan
Reply back to “Sofie Sophie” .Sofie, you have made many last mins haircut appts cancellations every 6 months every yr for 3 yrs since 2019!!!. I should not still take you wt all.Here are things you should know1)Getting haircut, of course hair is everywhere apparently for ASIAN CUT and especially from 3 yrs.2) Kuan has called you a few times to go to shampoo bowl but you kept looking yourself in the mirror. The lady told you not to order you.3) Turn the chair around was easier to check the cut n to reach the blow dryer. It is very very very common in the salons but it turned into complaints from you??? ? I definitely hand you a portable mirror if you ask me . This is part of a real good custom services . Lol4) Kuan said “ did anyone tell you not to talk to your stylist when you are getting your bangs trim? “ NOT AS YOU SAID“ do not talk to your stylist .” You kept talking , hair in you mouth and also distracting me . A good haircut is my priority.5) Kuan doesn't accept card since 2020. Zelle and apple pay is very common nowadays. She has told you accept card that time after she knew you only had credit card for the payment. But you said “ you can call your sister pay from zelle.6) A real j*** actually acts nice in front n talk bad behind the person like you did the review was unreasonable .You need to listen and hear clearly , do not give ppl bad review by your misunderstanding , no experience, knowing nothing, and not follow your way. The bad review about Kuan was not true , unreasonable n unacceptable . none of those were related you got a good haircut ! and with your big deal 28% tips. Oh! noooooo... ??
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February 2023 by Gusmary Rodriguez
Best Japanese Hair Straightening Treatment I have ever gotten. And fairly priced. Kuan is a true professional, she made sure to accommodate to my hair as I came in with very frizzy, thick, and damaged colored hair. She made everything aware to me and clarified the steps of the process. Since it is a long process, she made sure I was comfortable and also gave me drinks and snacks!! I absolutely loved how it turned out, my hair is so silky and healthy, I will definitely be coming back.
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September 2022 by Sofie Sophie
Kuan has horrible customer service if she knows you are not her frequent customer. The lady ordered me to go to the chair so that she can wash my hair. Lord, she was brutal. She sprayed the water all over my face and on my shirt and the whole time washing my hair her shirt kept covering my face and I can smell her cigarettes smoke. Yikes.After that, she turned my chair sideway so that I won’t be able to look in the mirror at all. The hair that she chopped off was all over my face, neck, and chest after when she was done and didn’t even apologize - I have never had anything like this happened before in my entire life. She literally told me “don’t talk to your hairstylist when they are working” … well, okay… I was just being nice and asked you about your day smh.She later told me that she only accept cash/apple cash/zelle. Okay, the last time I was here I paid with my CC but it’s okay. I used my sister’s zelle account to pay her with her 28% tips because I don’t bring cash with me and I don’t have zelle or apple case (she totally doesn’t deserve a tip for her horrible customer service since I felt like I’m being abused and disrespected the whole time I was there - ruined my day) but I didn’t want to be a j*** for not tipping people.I was going to tip her 50% but because the experience was terrible I had to went down on her tip.
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June 2022 by Elizabeth Edge
I always have amazing service and experience here.
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June 2022 by Linda Armstrong
I’ve used Beth for my manicures for over 20 years. She only does nails and is amazing. She is a kind and caring person and us truly concerned about each client as a person. I used Christina for my pedicures and hair color and cuts. She is an excellent colorist and takes her time with each client. The shop has a friendly, laid back feeling. I’d also highly recommend Gia and Ryan for hair as they’ve both cut mine. Each person in the salon is a subcontractor and schedules their own appointments. So, if you have an appointment that isn’t on time, please talk to that stylist or nail tech. Christina is the owner of the salon, but does not control how other people schedule or if they’re on time.Service: Pedicures
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June 2022 by Dwayne Gilfour
Ryan Williams di a fantastic job on cutting my hair. Had a lot of compliments at work on my hair cut. Thanks Ryan.
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May 2022 by Linda A.
This is an amazing little jewel. The stylists are all independent contractors and book their clients and set their own prices. Christina Perez is the owner and she's amazing. She's is absolutely, hands down the best with color. She also does nails. If you're looking for someone to rush you in and out, then she's not for you. She's meticulous with her work and takes her time. We've started doing my pedicures while the foils and color are sitting on my hair. It's just a perfect amount of time. She's not the type to rush people in for cuts while she's waiting on your color. When you're her client, the attention is on you and she 100% listens to what you want. Her number is 904-314-0075 to book with her directly. I've also had great haircuts from Ryan and Gia. The atmosphere is relaxed and friendly. Beth had done my manicures for years and I'm always getting compliments because my nails "look so real". Well, they are because I don't mess with acrylic or tips ~ lol. I wouldn't hesitate to book an appointment with anyone. As I stated earlier, everyone in the salon is a independent contractor. They book their own clients and set their own hours. They are all professional enough to have developed followings, but are still friendly and keep the salon a fun place to go.
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December 2021 by Justin Nguyen
I haven't had a haircut in a while and I was unsure of what to do with it. I got my hair cut by Kuan and she did a really good job with it and I liked it a lot. She's really good at understanding what sort of hairstyle suits you and offers a lot of insight on hair management.
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November 2021 by Jeff Shelton
Hair therapist Ryan, thank you!
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November 2020 by Caroline St. Antoine
Very knowledgeable staff. Reasonable prices. Great cut and permanent straightening. Best my hair has looked in years.
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October 2020 by Cheri Mckenzie
Great place
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June 2020 by C C.
I love going here, friendly and Rhonda knows color!! Must book well advance. All staff is wonderful!! Won't go anywhere else ever again.
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May 2020 by Nancy VanPelt
John is always there when I need him!
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January 2020 by Ron scott
These best place in NorthEast Florida that does such a wonderful job with their clients. Christine Perez is a wonderful mentor and such caring owner to all who enter her shop.
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November 2019 by Donna Hartley Honeycutt
very comfortable relaxing atmosphere, everyone always friendly. Love my Rhonda Blount
