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January 2024 by Yone
Can't thank Darren at Dee-Way enough! My daughter and friend were stranded near the Buckman on 295 in the dark on new years night. They called numerous towing service companies who tried to take advantage of them, wouldn't be straight on timing and charged ridiculous prices. Dee-way was professional, responsive and reasonable! Darren went out of his way to make them feel comfortable and even helped diagnose the issue, even though it was not his job. I guarantee the next time i have an issue, my first call will be to Dee-Way.
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December 2023 by Octavious Buiey
Less than an hour to call dispatch, hook up to pick up an I was on my way special thanks to Mr.Tim for the excellent customer service..5 ⭐ s fosho!!!
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November 2023 by Destane Fields
They don’t have no type of courtesy to when on the phone they take your car even with good insurance and a good tag
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October 2023 by Geneo Da Don
Dee Way towing is the way to go! My man "Darren" is one hell of a driver and operator.... im sorry Dee Way towing but if i ever start up a towing company im stealing "Darren" lol ? but yes im one happy customer i hope i won't need you guys again but if I need a tow Dee Way is who im calling...excellence service!
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October 2023 by Kayla Speke
Friendly driver who arrived very quickly
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October 2023 by sherry o'toole
Big shout out to Henry for saving me today. A Super Human Gentleman! He came and loaded my car onto the truck then stayed with me until the uber came to pick me up. It was only 6 minutes but super super nice of him not to leave me sitting in a parking lot with the load of laundry that I was taking too the laundry mat!..Also, he put the laundry basket into the uber for me!Great service.. so thankful!
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September 2023 by Erica Stiff
Cut me off on West Beaver Street. Nearly hit my car. Pay attention please!
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September 2023 by Joe Thompson
I called a different tow company the day before and they said we will be there 0830, I waited 2.5hrs and no show so I canceled & called Dee-Way and Tim was very prompt and professional.I'll definitely call them again... very soon
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September 2023 by KCP
The owner is very understanding and calm. I can’t blame em for my anger of whatever reasoning behind the tow. The pay was low and process took about 20-30 mins
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August 2023 by Will DC
Highly recommend. Cheap prices and friendly. Very professional.Service: Car towing
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May 2023 by Bonnie F
Dee way was timely, professional and friendly. Not over the top on pricing. Thank you.
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February 2023 by M Brown
Great company. The lady of the office was super nice and work to get my tow time as quick as possible...well under the estimated time. The driver was very professional and kind. Even tried to jump start the van before towing. Very reasonable pricing and great service. If ever I need a towed vehicle again....Dee-Way will be my FIRST CALL. Thank you guys!!!!!Service: Car towing
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January 2023 by Buck Slayer
Horrible service. Broke down on the side of 295 at 6:52 in the morning was told it would be an hour to an hour and a half. Here I am 3 hours later still sitting here with no food or water. Hope the business burns to the ground. Call ASAP towing for all your needs
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November 2022 by Sydney Pelletier
I was having a rough day before my car broke down on the highway and needed a tow. After the breakdown, and my original quote from another towing company, I was really going through it. The dispatcher on Dee Way who quoted me, was kind and patient and gave me a very fair price to go from north Jax to my mechanic in St. Augustine. The tow truck driver, Greg(?) and his trainee, got there quickly and made me feel very safe and comfortable. Prior to being picked up, I had secretly hoped I’d be riding with someone who didn’t talk much, however, I’m glad that wasn’t the case after all. These two, especially Greg(?), explained the process of the tow, the towing business, and made pleasant conversation about other things that really lifted my spirits during the almost hour drive we had together. It’s not often you get such honest, friendly, and reliable service anymore. I’m grateful for these two individuals and this company! Highly recommend.Service: Car towing
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November 2022 by Mike
They were prompt. They showed up when they said they would they even helped me get the car jumped off before torn it back to the dealership. It was a voluntary repo so my pride was kind of linked to that car but Dee-Way Towing made it easy for me to get rid of the car and set myself free from the bondage of sub-prime lenders and the own regrets of my poor decisions. The waiting you guys are in 1st place ???? ??️
