-
March 2025 by Michael Taylor
Same thing my wife shopped there not me.
-
February 2025 by Damien Osio
Great selection of name brand cologne and both women's and men's clothes.
-
February 2025 by Wanda Carrol
Price discrepancy and Dillard’s refuses to honor the lower price. I purchased this jacket and pulled up a photo to send my daughter only to find the price shown was over $15 less! This was only a few hours after my purchase! Customer service said they do not “price match”! This was not price matching and I didn’t have time for a 40 minute round trip drive! Disgraceful customer service. Dillard’s, you should be ashamed.
-
February 2025 by Gutter Helmet North Florida
Luis De Lorne was my rep in the men's clothing section. While it took nearly four months to get 2 suits made, that didn't bother me nearly as much as being—at best misled, and—at worst, lied to.
I asked Luis to be honest with me if a suit needed alterations or not because, not being a designer myself, I could use all the help I could get and he, it would seem, was the right guy for the job...or so I thought.
The first suit came back in 6 weeks without too much problem, but the second suit was a different story.
The second suit was missing fabric in the left chest section that caved in (so to speak) in that area which looked awful. Luis said it was simply a dry cleaning issue and he'd see what he could do. Well, that didn't work because it was a tailoring issue having been made haphazardly. Then he ordered another suit to be made.
The second suit looked literally like a Frankenstein stitching operation. Absolutely horrid. But again, Luis said nothing. So I ask the man standing next to me, "Would you buy a suit haphazardly stitched like this?" The man abruptly said, "No".
Anyway, a third suit was finally ordered after I rather persuasively threatened the company in significant ways.
In summary: I'm a patient man, in as all I ask is don't lie to me. I didn't think that was much to ask.
Wallace Kamens
-
January 2025 by moti burak
There is a large selection
-
January 2025 by Prakash Patel
Selection is going down Jan 1st sale is just a regular sale.
-
December 2024 by Abel
extremely high prices and the attitude of the workers regular
-
December 2024 by Marty Barron
Everyone is super friendly and helpful when you need to find something.
-
December 2024 by Charles Kassab
Never in my life thought that I would write a bad review about any business or place really no matter how horrible the experience but now is the time!!
this is outrageous!!! I've been spending a $1000 a month for the past 20 years at my favorite place Dillard's until yesterday
I was purchasing a $1000 with of colognes last month when the girl recommended that I should fill up this form which included my credit card info and come back on the 15 of this month for a $200 discount and I agreed and filled out the form even though I was willing to pay the full amount cash at the Time I decided to take her advice
And came back yesterday with a differnt credit card because my card was hacked and was ready for my purchase and also had cash in pocket they refused to give me the discount that I really didn't even want at the first place because I'm using a different card
Who cares it's still My card and under my name
Girl asked the manager and she refused to help in the situation
What a joke and refused to sell me
And yes I do spend 1000 a month I have all my receipts..
Went to Macy's website and got my stuff for $200 less anyway
My whole family is going to boycott this place .
-
December 2024 by Eddie Hoshan
I Never seem my cousin so upset in my life like today
Our entire family only shops at dillards but today we are writing bad reviews hoping for a change at the town center location
Manger at the cologne department should not be in customer service
Very unprofessional
-
December 2024 by sun Shine
Perfume department are extremely rude never going there i feel disappointed from dillards
-
December 2024 by hassan elias
Manager at the cologne department needs to go
She’s gonna bring this place down quick
Really hope someone will take things seriously after seeing all the bad reviews
-
December 2024 by Anna Elias
Bad customer service. I purchased 5 perfumes last month and they said to come pick them up November 15 with a discount. When I went yesterday they refused to give them to me and said I have to pay full price which I didn’t care about. Why telling me to wait for the sale if you won’t honor your word. I end up buying them from another place. Too bad. You lost a customer.
-
November 2024 by Robert Sanders
In years past, Dillards was my go to store. I have always bought all my suits there as well as dress paints and shirts. However, i have noted a slow decrease in customer service. Today was the straw that broke the camel's back. I returned a bra for my wife that was shipped. I placed the entire contents of the package along with the paperwork neatly in a small bag. When i handed the bag to the salesperson, she grabbed it out of my hand and started shaking it very hard from the bottom. Her movements were so violent, the contents of the bag went flying, striking the customer on my left in the face with a piece of paper. The salesperson didn't apologize just grabbed the paper away from the customer. The customer said "sorry" in disbelief. She handled the situration better than i would (I would have demanded to see the store manager). Without saying anything, the salesperson, completed the return and handed me the return receipt.
I will not be returning.
-
October 2024 by Lindsey Lamb
So expensive. A dressy blouse $225
So who is buying these clothes
