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February 2024 by MiChelle Kirk
I shouldn't have to hunt someone down to give me customer service. I always spend good money in the women's shoe department when I am ready to buy shoes. I did purchase some shoes for myself but almost changed my mind. The same goes for the men's shoe department. No one approached my husband while he was browsing. They lost a sale today. Dillard's needs to do better.
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January 2024 by Jutta Koch-Ebert
Love the Dillard’s at the Town Center. Associates are always helpful and go the extra mile, however, returning an online purchase to the Dillard’s store can be a nightmare - not because of the helpful associates BUT rather because of the computer system they use. First, they couldn’t find my order under my name, a phone number is also not helpful, and neither my email confirmation with order number. A return shouldn’t be such a pain. I’ve returned online orders at other stores like Lululemon or Nordstrom, and it takes seconds. They scan a barcode, find my order and that’s it. Corporate Dillard’s should really work on a new system that is much more customer friendly.
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January 2024 by KEVIN BOYER
OUTSTANDING SERVICE!! Friendly Staff!
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January 2024 by Alice Inusa
No matter where Dillard will be located.... I really think they all are the best!!!
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January 2024 by Shubhi Agarwal
One of the best stores in town center! Good discounts in holidays. Also, the sales persons are nice and attentive at most counters.
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January 2024 by Arden Luster
Had what l needed
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January 2024 by Tamra R
Sorry folks, hate to complain, but the workers behind 80% of the counters were talking amongst themselves. Wasn't happy, couldn't get assistance until conversations were done.
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January 2024 by Herti Blamires
Love shopping there and looking for the latest trend
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January 2024 by Leonardo J. Castro H
Lots of variety
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January 2024 by Mary E.
Love Dillards, but they need MORE sales!!! SUPER PRICEY!!!
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January 2024 by krysta Buchheister
I loved the store, super varied.
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January 2024 by DINA PERRY
Not a fan of the sales people there. They stalk you in the store and act like they want to help you, but they don’t want to help you. They just want to get your commission.
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January 2024 by Carol W
I was just strolling the aisles looking for a sale on purses.
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January 2024 by Jorge Félix González González
Excellent
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January 2024 by SLOW MOTION PERFORMANCE
Nice but bring back the slap yo mama seasoning!!