Direct Auto Insurance has received positive reviews for its customer service and professionalism. Customers have praised the agents, particularly Marisol Hyse and Shawn Raymer, for their patience, knowledge, and ability to address all concerns and questions. The agents were described as helpful, friendly, and willing to ensure the customer fully understood their policy and coverage. One customer noted that their experience exceeded expectations, and another stated they would be happy to work with the agent again in the future. Overall, the reviews highlight Direct Auto Insurance's commitment to providing quality service and meeting the needs of its customers.
Was very good and very professional answered all my questions and my knees that I needed to get done she did very good work...
October 2025
Mary is the greatest!! Has the best customer service, helped me with everything i needed and gave me all the answers to every single question i asked!! with all the additional need to knows. People like her are hard to find and must be appreciated
September 2025
Mary was great, you guys should give her a raise she really patient and transparent and a huge help!!! Loved her.
