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February 2024 by Jeff H.
The best in the business. Super knowledgeable and helpful. Been buying from DT for 20 years. Best store in the chain.
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February 2024 by Laughingmen
They found and fixed two nails in the same tire! For free! Their prices are also great I have purchased tires before and everyone is so nice and they are fast.
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February 2024 by JLeinbach5
About 6 years ago my wife went to Discount Tire at the River City Marketplace on the north side of Jacksonville to get help with a flat tire. They changed her tire and would not accept any payment (who does that anymore?). Since then I have done all of my business with our cars and minivan with Discount Tire. Without exception - every single experience has been wonderful. They are always motivated, busy, and extremely customer-service oriented. It’s very conspicuous that they want your business and want repeat customers. Highly recommend!
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January 2024 by Dan
Adding a review for service done 2 years ago. Yes people remember how you treat them. No charge to fix my punctured tire, not purchased from them either. Minimal wait. Boys broke a sweat to help me out and for that you have my future business.
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January 2024 by michael cross
Excellent customer service.. they went out if their way to resolve the issue with my tires I was very pleased ?
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January 2024 by Heightened awareness
They always do a great job on tires and have michelins in stock.
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January 2024 by Brandon Davis
I came to discount tire to day and Erick came in and told me my lug nut broke as they was taking off the lug nut and then informed me that it was my problem and said he would not do anything about it and he sat there for a smug smile and side it was because I had cheap lug nuts form China
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January 2024 by Capt Flynt
Good staff here. One of the few places that is well run and very professional. All of the techs I’ve dealt with here are knowledgeable and courteous. These guys are well trained, know their stuff and seem to enjoy their job. Seems like they’re benefiting from good leadership. Keep it up management, well done!
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January 2024 by Tekia H.
Hands down one of the most professional and courteous place to get tires. I really felt like the team here was very trustworthy and helpful when it came to me getting a new set of tires. I also will say the value of the warranty is well worth the cost.
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January 2024 by Stacy Matthews
Friendly staff
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January 2024 by Cortina Durant
I have had the pleasure (under the circumstances) of working with Discount Tire Rivercity on 2 occasions and cannot express enough how efficient, professional, and friendly the staff was. When I am spending my money, customer service is the upmost importance to me and I have nothing but positive things to say as how I was treated here. I want to recognize Eric, one of the managers as both times he took care of my needs. His demeanor is always pleasant, he is patient, knowledgeable, and genuinely does his best to get your serviced in a timely fashion!
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January 2024 by Sandi Summers-Feldhaus
Been doing business with them for years...happy with their service
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January 2024 by Charlotte Warner
Excellent, courteous, and professional staff. Quick to get 4 tires changed on a 5th wheel while hooked up to truck (enroute to Texas and had 1 blowout)
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January 2024 by Austin Wilson
Got to discount tire for a very slow tire leak. Service advisor will met me outside and got right on it. I expressed that I was in a hurry for an emergency and he assured me he would get right to it. And he absolutely did that. They pulled my car in right away. Within 10 mins tech blaze met with me and showed me a nail was in it and they were going to patch it. Discount tire for all tire needs.
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January 2024 by Dean Hardwick
From the git go, they took me under their wing, found the perfect set of tires for my soon to be 10 year old Acura RLX, found me an appointment available in a very short period of time, with practically no wait time and took care of me like I'm family! What else could you ever do to be cared for like this?
