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February 2024 by Rubén Feliz
Fresh Donuts! Clean and great customer service.
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January 2024 by Trish
The visit was terrible. Staff rude - didn't say hello, have a good day, thank you, nothing. They didn't even bother to take out ear buds. Just sad, especially when they have a sign saying never leave unhappy. We will probably not visit this location again. Never ask for much but some kindness is always appreciated. Even a smile.
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January 2024 by Humayan
How can I make the employees understand in simple English that I want one pump of caramel and one pump of mocha? Is it too hard. This is not the first time they have messed my coffee. They have messed my 3 coffees. How many times ARE you guys gonna mess my coffee? Is there any manager works there? Please don’t go to this place.
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December 2023 by Erica Jones
The person who waited on me had poor customer service skills ?
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December 2023 by Terri Brewer
Dunkin drive through with my friend.Vegetarian options: As long as gluten is in your diet you'll be fine!Wheelchair accessibility: Handicapped parking and entrance for wheelchairs
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December 2023 by A A-MI-NA
Not sure why the doors ? locked but they was and I was basically told to walk away when the cashier waived her hand for me to leave, no sign on the door to explain why the door is locked, and there was a employee outside just hanging out talking not paying attention or letting the ppl who walk why the dinning area was locked. It's really an inconvenience to those who dnt have a car to go through the drive thru
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December 2023 by Eurique Rorie
The Lady At the Drive Thru , Her Name Was Krystal & She Was Very Rude . She Was Rushing , Unprofessional. The Sandwich That Was Ordered ( Egg & Cheese SW ) Was Wrong And When I Gave Her The Sandwich Saying It’s Incorrect She Took It And Threw It Away In My Face . I Didn’t Appreciate It And Also That Sandwich Could’ve Been For Someone That Haven’t Eaten . It’s Just Better Service Need To Be At The Window Because You Never Know Who Will Come .
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December 2023 by Shauna Boatwright
Always
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November 2023 by Katrina Moseley
I love love love this Dunkin’ Donuts.The ladies here are great at what they do. I never have a complaint on my coffee. It’s always perfect/fresh. The manager here deserves a big kudos because most Dunkin’s here in Jacksonville usually have coffee that taste old/leaves a bad after taste. I stop in most mornings and even with a long line of cars the drive thru moves so quickly. Even when I stop on my lunch break or on my way home in the afternoon the coffee never disappoints. Thank you for each of the employees who work together greatly! The cookie butter cold foam is also great! The loaded hash browns were a little disappointing however.
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November 2023 by Shawn
Friendly and speedy
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November 2023 by katrina wiley
I love love love this Dunkin’ Donuts.The ladies here are great at what they do. I never have a complaint on my coffee. It’s always perfect/fresh. The manager here deserves a big kudos because most Dunkin’s here in Jacksonville usually have coffee that taste old/leaves a bad after taste. I stop in most mornings and even with a long line of cars the drive thru moves so quickly. Even when I stop on my lunch break or on my way home in the afternoon the coffee never disappoints. Thank you for each of the employees who work together greatly! The cookie butter cold foam is also great! The loaded hash browns were a little disappointing however.
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November 2023 by Darlene DEE
Love everything about this place. The daily quotes in the windows to the staff who always are friendly and smiling. Love love love this place and staff. I can't say it enough. From plain bagel with creme cheese and medium mocha ice coffee no sugar cream whip and drizzle. ?
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October 2023 by Jennifer Gallo LeBlanc
I asked for cold brew no ice and an everything bagel extra cream cheese. I got cold brew with ice and bagel with barely any cream cheese. The cream cheese didn’t even cover one whole half of the bagel. Manager made me a new drink and said “gimme the old one since you don’t want ice”
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September 2023 by Patricia Williams
Asked for med iced coffee, one pump of pumpkin, cream , a medium iced coffee with cream and butter pecan a pumpkin donut. The med with butter pecan was right, donut good, but the other iced coffee looked like a splash of cream no flavor. I always do one pump of flavor and cream and is usually perfect. I could not drink it, like drinking iced black coffee if it had the pump of flavor would of been ok. Wasted money on that one.
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September 2023 by Bryant Joseph
Went there for the first time and ordered 1ice coffee, it was so delicious I had to buy 2 more and take to my Foreman at work. Great job guys
