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March 2024 by Unbossd Four U
I asked for less ice and received a full cup of ice.
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March 2024 by Luc Deffense
Great Duncan location. Friendly staff and great atmosphere!
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March 2024 by Gary Inglish
Radio in loby is too loud.
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February 2024 by Momo Momo
Disappointing Experience with Rude Barista named ChaseI recently visited this Dunkin Donuts location and had a truly disappointing experience which is quite unusual because everyone there is always nice until I encountered this “Chase” guy.Chase is incredibly rude and disrespectful. Not only did he ignore me speaking to him directly for some assistance with my mobile order but he walked away and did not even look at me. Customer service is paramount in the service industry, and unfortunately, this employee Chase fell short of even the basic expectations. I hope management addresses this issue promptly to ensure all customers receive the respect they deserve.
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February 2024 by Matthew Scott
Ordered my usual of a large ice coffee with mocha swirl and a sausage, egg and cheese. Everything bagel with cream cheese on it. I always order my bagels extra toasted and asked them to put the cream cheese on the sandwich which normally is no problem however this station didn’t seem to want to do the cream cheese on the bagel which is fine I’m probably a weird order, when I first received the bag initially had no cream cheese on it so I made a U-turn and asked them to go ahead and fix that or just give me the cream cheese. After taking the sandwich apart with cream cheese on it I noticed that the bagel was not extra toasted so I asked him if they could remake it. A gentleman at the counter was wearing a bench hoodie at the time. Tall gentleman with long hair was very nice and very kind very understanding no problems with him at all. It was the shorter gentleman with the blonde hair that seem to have an issue with it so I asked them to remake the bagel and what it seems like they did was they just took my existing bagel apart through the cream cheese on it and then ran it in the oven till it was scalding hot so now I have a sandwich with hot cream cheese that I can’t eat, all they had to do was make everything bagel with cream cheese like they would normally do extra toast, the bagel and then add on the sausage patty, the egg and the cheese nothing difficult nothing out of the ordinary I would think but they didn’t do that and instead scorched my bagel and cook the cream cheese till it’s hot Zero out of 10 would not recommend this station.
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February 2024 by David Bernstein
This dunkin, although somewhat new, sucks so much. They don’t acknowledge you and expect you to order at the kiosk, only for everything you ordered to be out of stock. They charge for cups of water, staff is rude, their bagels are terrible and they always put the bare minimum of cream cheese. Also, don’t even think about trying to assort your own munchkins, they will make you feel like a criminal even tho it’s their job. I hate this place
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February 2024 by Daymond Westergard
The coffee was mediocre... Server was friendly and efficient. It was the drive through so I don't know how much atmosphere I could experience. Maybe a cleaner parking lot.
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February 2024 by Elizabeth C
I came in and was told I had to order off the kiosk, and while I waiting was listening to workers complaining about customers and customers in the drive through.
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January 2024 by Christina Naber
Very rude disorganized staff. Idk where they find these people to hire. Every time I order from there my order is wrong and when u come in no one even bothers to look at u and ask if u need help . Everyone talks like they have a problem with u . I think they need to learn manners and how to do proper custom service before getting hired .
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January 2024 by J Garrett
Food and service were good.Parking: Parking can get tight during perk hours.
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January 2024 by KD D
This location is definitely a hit or miss. Mostly kids working here and an older clientele. They have very little patience with any questions asked.
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January 2024 by Humayan
Dirtiest Dunkin ever I seen and lazy employees. Hope manager see this things.
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January 2024 by Alicia W.
I tried ordering ahead on the app but it kept freezing up. So, I was worried they would be so annoyed as I had to get a lot of doughnuts for a staff holiday breakfast and a few smaller separate orders. Sam, helped my husband & I out and she was great! She didn't act annoyed that I had to order a bunch of doughnuts at all. She smiled and made sure everything was right in our order which I really appreciated!! Thank you Sam for starting our day off with a smile! P.S. Dunkin I love the matching pink sprinkle boxes, cups & little bags...so cute!
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January 2024 by Mary P
Got a half a cup of coffee... never a great selection of donuts.
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January 2024 by Jim adkins
Quick serviceGreat tasteGreat job keep up the great work! ✨??
